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All reviews breakfast buffet hotel taxi swiss hotel taxi service car alarms old town coffee maker excellent hotel modern hotel business hotel comfortable room i highly recommend this hotel rooms are large south america wi fi laundry service radisson
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Reviewed 26 August 2011

Every detail is attended to with style. The rooms, furnishings and systems are top notch. It has the best breakfast buffet we ever found. The staff is incredibly congenial and helpful. We didn't like the "add-ons" for hotel insurance and tourist tax that were applied to our bill although we declined them at check-in. Two local or international calls per day are free, but that doesn't include local, in Quito, calls. Bizarre. Except for these last items we'd have given it an "Excellent" rating

Room tip: Ask for a room that doesn't front on the street for maximum quiet
Date of stay: August 2011
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank SunGod21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orestrepo, Gerente at NH Collection Quito Royal, responded to this reviewResponded 26 August 2011

Dear Guest:

We appreciate you taking the time to share your comments of your recent stay with us.

We are really sorry about the incovenient with the taxes applied to your bill but those are imposed by the government.

On behalf of our entire staff here at the Radisson Hotels & Resorts we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2011

This hotel made my stay in Quito, aside from all the sights, of course! The amenities are ridiculous for the price and the staff is wonderful. The staff is honestly the best part--they make you feel like a rock star and are absolutely fantastic to converse with. This hotel is in an AMAZING location and the views are phenomenal. The 24 hr room service--after a crazy night out in Quito--is just awesome.

Miss you, guys!

Love, Josie

Date of stay: August 2011
  • Trip type: Travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank wavypearl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orestrepo, Gerente at NH Collection Quito Royal, responded to this reviewResponded 22 August 2011

Dear Guest:

We appreciate you taking the time to share your comments of your recent stay with us.

On behalf of our entire staff here at the Radisson Hotels & Resorts we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2011

Enjoyed this place thoroughly, everything worked, room was nice and plush, we could keep an eye on Cotopaxi to decide every morning whether it would be a good day to climb it.
Only complaint: we were entitled to join drinks and canapes every evening in the bar (we were there 6 nights) but we were only advised of this on the 2nd last night. Would have been nice to have known in advance and have graced the lobby with our presence.

There are a couple of nice restos in the street behind the hotel including bar Resto Pimms, Happy Panda ( ecuadorian chinese!) and a ceviche place that was very good.

Oh and the best? The long stemmed Ecuadorian roses arranged in the lobby every afternoon.

And buffet breakfast is wonderful!

Date of stay: September 2010
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
5  Thank SeraDiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orestrepo, Gerente at NH Collection Quito Royal, responded to this reviewResponded 10 August 2011

Dear guest

We appreciate you taking the time to complete a survey regarding your recent stay with us. We would like to thank your comments about our staff and our hotel and we hope we you have enjoyed your stay with us. On behalf of our entire staff here at the Radisson Hotels & Resorts we would like to thank you for your business and we hope to see you again when your travels bring you back to the area

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2011

This is a very good hotel on all counts. Our room was very spacious (we were given a business room), very well fitted, and comfortable. The king size bed was excellent, and so was the desk, the flat tv screen, and all amenities.

Breakfast was oustanding comprising a very large variety of anything you can think of from fresh fruit, great pastries to smoked salmon.

The hotel is situated in a very good area, there are some excellent restaurants within walking distance which is a relief as it is not advisable to venture out in the dark.

When alttitude issues struck us (a very common feature within the first 24 hours upon arrival, after that it subsides) the hotel supported us with aspirins and other drinks at no charge.

We found the price of drinks and food in the hotel as very reasonable too.

The room rate was also very reasonable. At $125.00 including taxes, this hotel is excellent value.

This is an excellent property for business or leisure if you travel to Quito, a very interesting world destination.

Date of stay: July 2011
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank EZT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orestrepo, Gerente at NH Collection Quito Royal, responded to this reviewResponded 29 July 2011

Dear Guest:

We appreciate you taking the time to share your comments of your recent stay with us.

On behalf of our entire staff here at the Radisson Hotels & Resorts we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2011

The first good impression I had was when I arrived at the airport, and the hotel shuttle driver was waiting for me with a sign with my name... the hotel is a new, and nice hotel, located close to the Mariscal Sucre neighborhood (and far enough to avoid all the nightlife noise), where most of the party is in Quito... it has a very nice lobby bar with live music... the rooms I were had an standard size, no big no small, but new with a huge TV screen... the rate I got was a good rate considering the quality of the hotel... the hot breakfast was amazing big with a lot of fruit and pastry, natural juices and a eggs bar... definitely an excellent option in Quito... I will return soon to this hotel.

Date of stay: June 2011
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank JuanFranToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orestrepo, Gerente at NH Collection Quito Royal, responded to this reviewResponded 21 July 2011

Dear Guest:

We appreciate you taking the time to share your comments of your recent stay with us.

On behalf of our entire staff here at the Radisson Hotels & Resorts we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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