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“the hosts are amazing”
Review of Los Alpes

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Los Alpes
Ranked #62 of 111 Hotels in Quito
Reviewed 30 July 2014

We had a terrific experience at Los Alpes. The rooms were very comfortable, and we were given a choice of rooms when we arrived. We were able to have 2 rooms next to each other, which worked out great as we were traveling with our 20 year old son. There was always hot water, but you sometimes have to ask for it depending on the time of the day(let it run for a little while and it does get hot). There was always bottled water available in the rooms for drinking. The wifi worked very well, which was particularly important for our son. We didn't need them when we were there but they provide lots of blankets. The location was good, near the Parque del Ejido, the artisan market, and transportation (trole). If you want to be right in the middle of things in La Mariscal, this may not be the place for you, but we liked being in a more quiet area that was still convenient.

Both Claudio Sr and Claudio Jr are extremely helpful and friendly. They went above and beyond to make us feel welcome. They helped us figure out transportation to get places, whether by helping us get a taxi or by telling us exactly where to get the bus to get to Mitad del Mundo. They also were able to help us with all kinds of random things we needed, such as where to get our laundry done and where our son could get a haircut. They also saved some money that our son had accidentally left in his room while we were gone for a few days visiting other parts of Ecuador, and had it saved for us upon our arrival back.

We were able to leave our luggage while we did some traveling to other places. On our last day, our flight home didn't leave until midnight, and they let us stay into the evening so we could just leave from the hotel. We would definitely recommend Los Alpes to anyone traveling to Quito. There are certainly other places that would be a little cheaper, but this met our needs perfectly.

  • Stayed: June 2014, travelled with family
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4  Thank AndiKminneapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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16 - 22 of 145 reviews

Reviewed 24 July 2014

The staff was very helpful, they arranged our transportation, stored our luggage while we went to the Galapagos, suggesting restaurants and sites to see. The hotel is very charming, and the breakfast is very good. This was our first trip to Quito and I wont hesitate to stay there again when we return.

  • Stayed: July 2014, travelled with family
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1  Thank Scott W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2014

We stayed here for one night on our way back home. The place is an old house, jam packed with furnishings, pictures. The rooms were clean and pleasant - we had a suite with a private bathroom.They had bottles of water in the rooms.
Location is convenient - many eating places and a supermarket nearby.
The owners are Italian and were very kind to us when our daughter arrived here with a bad stomach bug. It was Sunday, most things were closed and we were anxious about our daughter. Claudio Sr. drove my husband around to find a pharmacy that was open, translated for him and helped us find a medication that helped. They went above and beyond to help us and we appreciated it. The kindness of strangers does make a difference when you travel!

Room Tip: We were on the top floor, and the room was quiet even though we faced the street.
  • Stayed: June 2014, travelled with family
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Thank kagotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2014

Everything was perfect from the time of arrival until the time we checked out 4 days later. We had breakfast every morning from 7 to 9, but one morning we didn't get up out of bed until 10 and they still offered to prepare breakfast for us. They were extremely helpful in suggesting places to see in Quito. They were good in calling cabs and giving us advice about the city. The beds were comfortable and the maid service was great! I would definitely stay at Los Alpes again.

Room Tip: There were 4 of us traveling so we got 2 rooms and they were both nice
  • Stayed: June 2014, travelled with family
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Thank Dustin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2014

Besides being in an excellent location for tourists - right in the Mariscal/New Town area and close to the Historic Center - Los Alpes is a cozy place to stay. The family that runs this place is very kind and helpful. They've also done a great job keeping the rooms clean and comfortable. You won't have a flat screen TV in your room, but you'll have a spacious living quarters decorated in an old-timey and eclectic style. There's also breakfast included, which I really appreciated.

  • Stayed: May 2014, travelled with family
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Thank Rebecca H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2014

Let me focus first on what I value the most: quick check-in (within 5 minutes, just wow), clean room, friendly staff. All was exceptional at Los Alpes. I arrived t midnight (my plane landed at 11PM), and the owners allowed me to keep my room till 9MP next day; I greatly appreciate that.

However, what really is valuable in the hotel is that you feel like at home. It is an old house, and very authentic. It is filled with well-selected furniture that tells you are in an Ecuadorian house, not in a modern glass-and-concrete hotel. The carpets might be old, some tiles are cracked, but exactly that creates the impression of an authentic house. The comforter was amazing – you need to touch it. In the morning, I did not want to leave the room. I walked around the house looking at the setting of every corner.

You always see the owners and they are very friendly. In the evening, you can watch TV with Claudio senior. I was very touched when Claudio Jr. (yes, there are two owners both named Claudio) rushed to turn on the light at the corner of the living room where I was plugging in my phone.

Great place, great find, highly recommend.

  • Stayed: May 2014, travelled solo
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2  Thank Volga981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2014

We stayed at Los Alpes on two separate nights in late March/early April. They stored our luggage during the day as we explored Quito and gave us a chance to freshen up before leaving for the airport. They were forthcoming with advice on where to go and where to eat.
The rooms are not the latest in furnishing but have character. Furthermore they are clean and comfortable.

Room Tip: The hotel is on a quiet street. All rooms are fine.
  • Stayed: April 2014, travelled as a couple
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Thank ecoworld-DE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Los Alpes

Address: Tamayo 233 y Jorge Washington, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
#14 Family Hotel in Quito
Price Range: £47 - £56 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Los Alpes 3*
Number of rooms: 24
Official Description (provided by the hotel):
Los Alpes has been providing a warm welcome in the heart of Quito for thirty years. The hotel is in an excellent location for tourists and business travellers alike. Breakfast is included and there is free access to the internet using the hotel's computers as well as by a wireless connection. All rooms have a television and a telephone as well as an en-suite bathroom or shower. The communal areas include a sunny balcony with views across the city and a seating area next to the restaurant where our guests can warm themselves by a real fire in the evening. ... more   less 
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Also Known As:
Los Alpes Quito
Los Alpes Hotel Quito

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