We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good location good price good service.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Best Western CPlaza Hotel
Ranked #58 of 113 Hotels in Quito
Reviewed 12 August 2013

This is the hotel that I use every time a go to Quito.

It is located in front of Quicentro Shopping were you can find almost everything.

It is also located a couple of blocks from the stadium. Estadio Olimpico Atahualpa. So if you are going to a concert or a soccer game this is one of the best options you have.

24 hrs room service is available.

Room Tip: Corner rooms or executive floor.
See more room tips
  • Stayed: July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank alerf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (333)
Traveller rating
Traveller type
Time of year
Language
  • More languages

67 - 73 of 333 reviews

Reviewed 20 April 2013

Arrived in Quito after midnight very tired and were quickly taken to a room. It was nice with bedroom and living room. They sent complimentary beers to our room. Bed was comfortable and wake up call was right on time. Very congenial staff and would stay again when traveling to Ecuador.

  • Stayed: February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Susan92740
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2013

This hotel is located in excellent part of Quito, very safe, clean, and it is close to shopping centers, national stadium, many embassies and beautiful park.

I have been to 3 different rooms in hotel, and there is a difference:
- awoid rooms on first floor (central AC machine, or some other device is located very close to first floor) - it can be very noisi, machine goes on and off 24/7
- in one room bed was very soft, and in other one - excellent as good as new
- on fifth floor - great room with great view on Quito
General advice - try to get room on higher floor - it will be more quiet, and with better view.

Breakfast in hotel is excellent, many fresh fruit, and other common things, but in my case fruit was enough :)

I expect to come again to this hotel if returning to Quito, and I recommend it to all visitors.

Room Tip: avoid first floor rooms - can be noisy, and bad is not as good as one would expect. Higher rooms ar...
See more room tips
  • Stayed: March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Praziluk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2013

The overall impression was initially excellent; however during the staying I could experience also negative aspects.
Room furniture very rich and elegant, though some solutions not always very comfortable or logical, e.g. bed-lamps switch far away from bed, bedroom door and cloakroom door against each other, shower not easily adjustable, TV remote needed new battery. The fitness center also was very appealing at a first sight, but it then revealed many negative aspects when trying: sauna was awkward (you cannot call it even sauna), the gym multi-machines partly broken, music did not work, the jacuzzi-bath ok.
What I found most annoying was the HUGE queue for breakfast (not included in the room price, in my case!). One time I could delay my work appointment and go back after one hour... the following I had just to forget breakfast. Hotels like these should be better prepared to serve guest also in case it is full booked.
Next to the hotel a modern mall shopping center, ideal for getting some food in the evenings or some small food to keep in the room.

  • Stayed: March 2013, travelled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Alessandro C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2013

Room was clean. Water was hot. Great view of city. Complimentary drink was good. However, service was poor. I had to take my own bags to my room. I asked for ice which never came. TV remote needed a new battery. And a light bulb was burned out. I have stayed here many times. This was my worst experience. Certainly expected more from a Best Western.

  • Stayed: February 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank georgemacl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2013

The hotel was a little dated but the staff was fairly helpful. One challenge I had was scheduling an airport transfer upon arrival to quito. Prior to arriving I had attempted to email the hotel to arrange for the transfer but did not get a response. I called customer service at best western but they were not much help either. After arriving in quito I called the hotel directly and was able to get them to pick me up. Generally everything worked out fine but I would've hoped for an easier way to arrange for the service.

Stayed: December 2012, travelled as a couple
Thank Diego_the_explorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2012

Its ***** are a distaful joke...
Nothing seemed to work: the wi-fi in the room (it works in the lobby), the gym and sauna closed, abandoned bar
Needs urgent refurbishment if it wants to continue operating, has the flair of an abandoned house left alone in the 70's;
Terrible lighting, unable to shave in the WC, same in restaurant
The Menu in English in the Restaurant is poorly translated, misleading customers
Staff does not answer the phone easily, one time tried for 20m until I lost my patience and went down to Reception :)
And the bathtub had the previous customer's soap on display inside...
Only pleasant detail: free shuttle to the airport

Room Tip: ... ask for a room in the corner, those rooms have a separate living area
See more room tips
  • Stayed: November 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank PedroCastelo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Quito hotels
0.2 mi away
Hotel Finlandia
Hotel Finlandia
#31 of 113 in Quito
379 reviews
1.6 mi away
Best Western Hotel Zen
Best Western Hotel Zen
#24 of 113 in Quito
143 reviews
0.9 mi away
Wyndham Garden Quito
Wyndham Garden Quito
#11 of 113 in Quito
374 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Stanford Suites Hotel
Stanford Suites Hotel
#77 of 113 in Quito
23 reviews
1.0 mi away
Hotel Ventanal de Bellavista
0.1 mi away
Sheraton Quito
Sheraton Quito
#6 of 113 in Quito
1,106 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western CPlaza Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western CPlaza Hotel

Address: Shyris 1757 | and Naciones Unidas, Quito 170150, Ecuador
Phone Number:
Region: Ecuador > Pichincha Province > Quito
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #58 of 113 Hotels in Quito
Price Range: £60 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western CPlaza Hotel 3.5*
Number of rooms: 116
Reservation Options:
TripAdvisor is proud to partner with Ebookers, Booking.com, Expedia, TripOnline SA, Hotels.com, Evoline ltd, HotelsClick, Cancelon, HotelQuickly and 5viajes2012 S.L. so you can book your Best Western CPlaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Plaza Hotel Quito
Best Western Quito
Best Western Plaza Hotel
Quito Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing