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Hotel Dann Carlton Quito
Ranked #19 of 112 Hotels in Quito
Certificate of Excellence
Reviewed 21 May 2014

We stayed one night at Hotel Dann Carlton after spending a week in the Galapagos Islands. I hadn't expected the hotel and the rooms to be so nice. Our room had a large bed, good sized, clean bathroom, and enough space for a table and chairs and couch. It was really nice. Breakfast buffet was amazing and really cheap (about $13 per person). There are also other restaurants in the hotel but they were closed on Sunday when we were there. The guy on the front desk reception wasn't the friendliest, which was a bit of a surprise considering how friendly other Ecuadorians had been.

  • Stayed: May 2014, travelled as a couple
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1  Thank Daniel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guidetoecuador, Gerente at Hotel Dann Carlton Quito, responded to this reviewResponded 6 June 2014

Dear guest:
Thank you for sharing your experience with our Dann Carlton Hotel, we´re glad you like staying with us, we´re glad you liked the Buffet Breakfast and general service too, although the short time, we hope to have you in a near future again, it will be a pleasure to welcome you or a member of your family at our Hotel.
Best regards.

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143 - 149 of 623 reviews

Reviewed 14 May 2014

I have been there several times...
Pros:
Excellent location (even better if it is a business trip), food is amazing, staff is very kind. Rooms are clean, very ample and well equipped. You can always ask for a higher floor for the same price. Some rooms look like suites for the price of a standard one.The hotel´s taxi drivers are very kind and you can get a good grasp of the city for less than US$100 in a city tour. Visit "Los Valles" which is where the upscale residencies are in Quito.
Cons:
The hotel has a traditional look, but sometimes can be a bit old. If there is a party on the top floor (very common on weekends) you will be in trouble, but you can ask them to move you to a better room, far from the party, at the Hotel expense. If you hire the hotel from a website, read very carefully the contract. Some times there are misinterpretations about what is included based on tricky and sophisticated hotel terms.

Room Tip: Higher floors have less noise from the outside. Just double check if the is a party scheduled on the...
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  • Stayed: November 2013, travelled on business
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1  Thank 1971GGT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guidetoecuador, Gerente at Hotel Dann Carlton Quito, responded to this reviewResponded 6 June 2014
Google Translation

Estimado cliente:
En primer lugar quiero agradecerle de manera especial que haya compartido su experiencia en nuestro hotel y que nos de sus puntos de vista basados en su vivencia lo cual es altamente apreciado y nos obliga a mantener nuestro nivel de servicio muy alto. También le agradezco sus comentarios sobre los aspectos que se pueden mejorar, estamos trabajando para aislar el ruido en nuestro salón principal y no tener que incomodar a nuestros huéspedes, espero que este inconveniente este pronto resuelto, si decide regresar a visitarnos nuevamente en la Ciudad por favor déjenos saber, para nosotros será un placer atenderlo.

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Reviewed 4 May 2014

This hotel is in a really nice area of Quito. sorounded by embassies, apartment buildings and commercial buildings, but still away from the two main crowded street so it is not a noisy area.
It is also in the North area of Quito so now that the new airport is in operation and it is an hour drive, you can save some time using the Guayasamin tunnel
The hotel is not that big but still offers nice amenities. nice lobby good size rooms. and a Great breakfast bar in the morning. they include desserts for breakfast.
It looks like a french style boutique hotel. I had a corner room with view to the park. room was spacious. Really comfortable bed and nice bathroom. WIFI is reliable and good signal
Overall good stay. I think this hotel works for business as well as pleasure. I would stay again

  • Stayed: January 2014, travelled on business
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Thank ericucho n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guidetoecuador, Gerente at Hotel Dann Carlton Quito, responded to this reviewResponded 6 May 2014

Dear customer:
Thank you for posting your comments from your last visit to the Dann Carlton Hotel in Quito, we´re glad you liked our daily Buffet Breakfast, which today is one of the hotel strengths as well as the location, your comments will encourage us to improved our service, we hope to have the opportunity to welcome you again in a near future.

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Reviewed 29 March 2014

A very nice hotel with key staff speaking good English. A nice room on the 11th floor, the restaurant served a good and interesting buffet lunch and the conference department provided a reliable service for our conference. The room was fine with an extra desk do do the work, not a very spectacular view from the window, but the TV had a good assortment of channels also for English speakers. Pretty central (not the old part of town) but many shopping centres a few blocks away.

  • Stayed: March 2014, travelled on business
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Thank DrArnie3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guidetoecuador, Gerente at Hotel Dann Carlton Quito, responded to this reviewResponded 1 April 2014

Dear guest;
First of all we´d like to thank you for posting your review and sharing your experience with all of us, this means a lot to my working team who are very committed to provide only the best to all our guests, your words increase our commitment to search for excellence, we hope to have you back with us, soon.

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Reviewed 16 March 2014

I usually stay at this hotel , but this is the first time I stay during the weekend . They had a wedding with music playing all night long I was on the 5th floor and lamps of the walls were vibrating due to the music so imagine how loud it was, manager said we are sorry for the inconvenience !! What???? Just like that .

Stayed: March 2014, travelled on business
Thank Chrislunae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2014

This was the second time i have been there and i confirm my first insight.
The rooms are spacious and elegant but a little bit "demodé", in particular matching what other hotal chain can offer.
But the hotel main stranght is the service.
Careful, polite, incerdible.
For business is the best place where make a reservation

Room Tip: Elegant and spacious room
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  • Stayed: March 2014, travelled on business
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Thank albefrancy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2014

Excellent business hotel. Was here for a couple of days of meetings (the the group of students mentioned by an earlier reviewer), so didn't have a chance to evaluate its location re nightlife, cultural attractions, etc. But the places was clean, stylish, efficiently run, and had excellent internet access throughout the building. In-house cafeteria-style breakfast was excellent; restaurants for dinner were good to very good. Staff was friendly and helpful, organized, and efficient.

  • Stayed: February 2014, travelled on business
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Thank YussellMA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guidetoecuador, Gerente at Hotel Dann Carlton Quito, responded to this reviewResponded 1 April 2014

Dear guest:
Thank you for taking the time to post your review for Dann Carlton Hotel, I appreciate very much you opinion, we´re glad you had a good experience, thanks for sharing this with everyone, we hope to have you back in town in the near future.

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Additional Information about Hotel Dann Carlton Quito

Address: Av. Republica de El Salvador N 34-377 | Av. República de El Salvador N34-377, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 112 Hotels in Quito
Price Range: £84 - £130 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Dann Carlton Quito 4*
Number of rooms: 210
Official Description (provided by the hotel):
!Cool, elegant and classic! Quito is the capital of Ecuador has the largest and best-preserved historic center in Latin America; it´s the second highest capital in the world with an elevation of 2,850m above sea level. Its heritage treasure houses Churches, Museums and Cultural Centers. The Hotel is located in the heart of the financial and business center. It is close to the main shopping centers such as Quicentro, United Nations Avenue, Atahualpa Olympic Stadium and just two blocks from La Carolina´s Park. The hotel has 210 rooms, swimming pool, gym, restaurant, bar and 12 meeting rooms for corporate and social events with capacity up to 1100 people. ... more   less 
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