I booked 8 rooms for 7 days at this hotel over 6 months in advance with a travel agent in Quito. We were guaranteed non-smoking, view rooms with air conditioning. Some of our group got views, but no A/C. Others got A/C on a smoking floor and others didn't get any of the above. My wife and I changed rooms 4 times before we had an acceptable room. We were told that what we reserved wasn't available, but after threatening to contact the travel agent, suddenly the right room appeared, but many in our group just toughed it out. Even after a call by the travel agent, corrections were not made. The hotel is close to the airport, but quite far from the Mariscal Sucre and the Old City where we wanted to go most days. The hotel is directly under the airport landing pattern and the noise from the planes shakes the rooms. The casino smoke is so thick it's unbearable. Neither the desk nor the casino will cash traveler's checks.
Now for the good part. The hotel is nicely decorated, most of the staff is very friendly and the breakfast buffet is excellent. Ours was included with the price of the rooms - $75/night. But that's not enough to convince me to ever stay there again.
- Official Description (provided by the hotel):
- !Cool, elegant and classic! Quito is the capital of Ecuador has the largest and best-preserved historic center in Latin America; it´s the second highest capital in the world with an elevation of 2,850m above sea level. Its heritage treasure houses Churches, Museums and Cultural Centers. The Hotel is located in the heart of the financial and business center. It is close to the main shopping centers such as Quicentro, United Nations Avenue, Atahualpa Olympic Stadium and just two blocks from La Carolina´s Park. The hotel has 210 rooms, swimming pool, gym, restaurant, bar and 12 meeting rooms for corporate and social events with capacity up to 1100 people. ... more less
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