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“Wouldn't stay here again”

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Hotel Dann Carlton Quito
Ranked #21 of 111 Hotels in Quito
Certificate of Excellence
Tucson, Arizona
Level 4 Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Wouldn't stay here again”
Reviewed 14 August 2007

I booked 8 rooms for 7 days at this hotel over 6 months in advance with a travel agent in Quito. We were guaranteed non-smoking, view rooms with air conditioning. Some of our group got views, but no A/C. Others got A/C on a smoking floor and others didn't get any of the above. My wife and I changed rooms 4 times before we had an acceptable room. We were told that what we reserved wasn't available, but after threatening to contact the travel agent, suddenly the right room appeared, but many in our group just toughed it out. Even after a call by the travel agent, corrections were not made. The hotel is close to the airport, but quite far from the Mariscal Sucre and the Old City where we wanted to go most days. The hotel is directly under the airport landing pattern and the noise from the planes shakes the rooms. The casino smoke is so thick it's unbearable. Neither the desk nor the casino will cash traveler's checks.

Now for the good part. The hotel is nicely decorated, most of the staff is very friendly and the breakfast buffet is excellent. Ours was included with the price of the rooms - $75/night. But that's not enough to convince me to ever stay there again.

  • Liked — Breakfast
  • Disliked — No A/C in most rooms. Noisy planes overhead.
  • Stayed July 2007, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank EclipseChaser8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
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Cambridge
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 February 2007

We stayed in the Dann Carlton for 4 days in mid February (after a Galapagos trip). The Hotel is very nice, the staff accomodating. The rooms are large and the room service very good. The only minor concern is the lack of air conditioning. With the window open to cool the room (which does occur) the outside noise is a factor. I have no problem recommending this hotel

  • Stayed February 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank dblepawz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boca Raton
Level 5 Contributor
67 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 20 January 2007

We stayed here for four nights, two days before and after a Galapagos cruise. The rooms are standard looking, but large and very clean. The restaurant is quite good and the breakfast buffet is excellent, very extensive and tasty. Each morning, there was interesting fresh juice. The common areas are attractive. There is a small casino, but it's very smoky. There is construction going on next store, so it is noisy during the day. I would have liked a location nearer to Old Town.

  • Liked — Clean, good value
  • Disliked — Location, construction noise
  • Stayed January 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank Marleneb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Dann Carlton Quito

Property: Hotel Dann Carlton Quito
Address: Av. Republica de El Salvador N 34-377 | Av. República de El Salvador N34-377, Quito 170150, Ecuador
Phone Number:
Region: Ecuador > Pichincha Province > Quito
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 111 Hotels in Quito
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Dann Carlton Quito 4*
Number of rooms: 210
Official Description (provided by the hotel):
!Cool, elegant and classic! Quito is the capital of Ecuador has the largest and best-preserved historic center in Latin America; it´s the second highest capital in the world with an elevation of 2,850m above sea level. Its heritage treasure houses Churches, Museums and Cultural Centers. The Hotel is located in the heart of the financial and business center. It is close to the main shopping centers such as Quicentro, United Nations Avenue, Atahualpa Olympic Stadium and just two blocks from La Carolina´s Park. The hotel has 210 rooms, swimming pool, gym, restaurant, bar and 12 meeting rooms for corporate and social events with capacity up to 1100 people. ... more   less 
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