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“hotel cheats guests on taxi prices”
Review of Hotel Quito

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Hotel Quito
Ranked #27 of 115 Hotels in Quito
Certificate of Excellence
Alexandria, Virginia
Level Contributor
4 reviews
“hotel cheats guests on taxi prices”
Reviewed 7 June 2013

We stayed for 5 days. The hotel is efficient, and staff are helpful. As others wrote, it is not set up for business, and wifi is erratic.
Hotels often try to recommend guests to use their own cars and charge extra. In this hotel the doorman gets commissions from regular taxi drivers who pass by. A taxi stand was on the corner, and the doorman explained to us that the taxi from Quito to the airport would cost $30 rather than $25, as we had been told, because they would have to come up empty. Then the taxi driver wanted to know the name of the person to whom he should make the payment ! He finally broke down and told us that he must pay kickbacks to this hotel. We wrote a letter for him to give instead of the kickback.
So, be careful about this hotel. Go to the street and take a taxi or tell them that you are not paying the kickback.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Theodore V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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744 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (158)
Date | Rating
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English first
Los Angeles, California, United States
1 review
Reviewed 1 June 2013

I stayed in the hotel for about ten days. The INTERNET connection is very bad. The hotel management did not seem to care about it. I complained several times about it. Other wise it is a good hotel.
The rooms are clean and for good view one should choose the valley side. Always take a taxi from the hotel in consultation with the hotel people to avoid getting cheated.

Room Tip: chose a room on the valley side. good view.
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  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nageswar Rao C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 May 2013

We stayed 4 hotels in Quito and Hotel Quito is the worst one! Not worth the money!

Everything in the room was very old and needed to be updated badly. The sheets were so cheap and old. Nothing was pleasent except the view.

They charged extra $4 for so called TASA and no other hotels did.

We tried the buffee breakfast and asked some hot water, no service people understand the English and brought a bottle of water and charged extra on top of the buffee breakfast!

Room Tip: Howerd Johnson is much much better one with similar price.
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ting s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelona, Spain
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 May 2013

I have spend 2 night in the hotel.
No way to get a normal internet connection. WIFI is very unstable, impossible to work normally.
When you are working for business this is very difficult... The business center is not an option when you need to connect your computer to internet.

And of course the personal have no idea how to solve the problem, more away than "reset" server...

Denitively, I won't come back to this hotel for business.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pierre1709
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Sussex UK
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 May 2013

One of the better hotels in Quito, away from corporate blandness of hotel chains. A very nice hotel with its own garden, very well appointed gym (with classes), heated outdoor pool, excellent breakfast buffet (although a daylight robbery in Ecuador at USD25), restaurant overlooking the city and valleys, old fashioned and attentive service.

Will stay there again, but will have breakfast outside :-))))

Pros
Quaint
Good service
wonderful views over the valley
amazing views over the town and valley from the restaurant
nice pool
relaxing gardens
15 min walk from the church of Guapulo
Secure
in a residential area (fairly safe and quiet), next door to the residence of the US ambassador (added security)
good taxi rank just outside the hotel
15 min walk down to La Mariscal area

Cons
in a residential area, hard to find restaurants open on a Sunday!
away from the centre, always need a taxi, but then who does not in quito? and they are cheap

Room Tip: ask for a room over looking the gardens, they are quieter, and the views are amazing avoid breakf...
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  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PhGAR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guelph, Canada
Level Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 7 May 2013

a good place to stay in Ecuador at a fairly reasonable price. Decent location. Although there is a very good selection of food, the buffet lunch is grossly expensive for Ecuador.

Hint: taxis are a bit cheaper ($2 instead of $3) if you walk away from the hotel and get your own instead of having the hotel porter flag one for you.

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank worktotravel092
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albuquerque
Level Contributor
67 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 6 May 2013

Beautiful hotel, clean and comfortable. The staff was welcoming and helpful. Service was good (room service better than restaurant). Breakfast was good with good views of the city from the restaurant. The pool was clean and warm, perfect for swimming even on cool nights.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MEsquib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Quito

Property: Hotel Quito
Address: Gonzalez Suarez N27-142, Quito 2500, Ecuador
Phone Number:
Region: Ecuador > Pichincha Province > Quito
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 115 Hotels in Quito
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Quito 3.5*
Number of rooms: 210
Official Description (provided by the hotel):
Located in the heart of the most exclusive residential and corporate area. With an incomparable view to the city or valley from every guestroom. The Hotel lays on a 7.5 Acres, superbly located on top of a hill, overlooking Quito's metropolis and volcanoes. Next door to the U.S. Ambassador's Residence. ... more   less 
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