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Hotel Real Audiencia
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Reviews (346)
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All reviewsplaza santo domingotop floorla rondagreat locationold townrestaurant upstairsstreet noiseno lifthot waterel panecillowithin easy walking distancethird floorhistoric districtbreakfast buffetwifi worked wellhotel staffsafe location
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144 - 149 of 346 reviews
Reviewed 25 April 2013

The hotel is located close to all of the Old Town locations that you would like to visit. They are all within walking distance.

However, hotels in Quito don't have heating or air conditioning because they don't need it. This means that you will need to open your window to enjoy the comfortable climate. When you open the window you get all of the noise of the street and the exhaust of the cars. You will be awakened by the constant sound of the car horns, the whistle of the Traffic Cops, the noise of the people on the street, etc. You will also get to smell all of the exhaust from the cars and buses. The hotel is located on a main bus route. A bus goes by every minute sending up billowing black exhaust. This smell will be in your room. It is hard enough to breathe at night at 9,000 feet above sea level. The exhaust fumes just make it worse.

The hotel never had internet service while we were there. As a matter of fact, that was one of the main reasons we moved from the hotel after just 3 days. We had reservations for 10 days but found another (better) hotel and moved after 3 days. There was no reason provided for the outage and there was no attempt to solve the problem.

The hotel does not have an elevator. The bellmen will carry your luggage when you arrive but you will be climbing the stairs up to the restaurant for breakfast and down to the street every time you leave.

The rooms are old, the bed was hard and the cable did not have any English channels. Without internet service, it was hard to know what was going on in the rest of the world and at home.

There isn't any need to stay in the Old Town area since the buses run every minute or so north and south connecting you to almost everywhere in the city. You can be in the Old Town in just minutes. The bus is only $0.25 cents. The buses are VERY crowded. Don't take the bus if you can't handle being pushed and squeezed Or, you could take a taxi which is typically $5. Sometimes you can talk them down to $3 or $4 but not often. They will tell you that the traffic is bad and it will cost $5.

Room Tip: Get a room away from the street and make sure the internet is working before checking in. Otherwise, try another hotel.
  • Stayed: March 2013, travelled as a couple
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1  Thank Keith Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2013

Friendly staff, great views from the restaurant, good food, good location for Old Town, small and outdated rooms which show a lot of wear and tear. Poor sound-proofing between rooms. Shopping and sites within walking distance. Wi-if included but slow.

  • Stayed: April 2013, travelled with friends
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Thank donandbobbi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2013

After having slept in very nice hotels this one was a bit of a shock. Where to start...the carpet in our room was very old and dirty. There was still the soap of the previous guest in the bathroom. The fourniture and bathroom were very old. It felt more like a cheap youth hostel than a nice hotel.
The location is nice during the day as you are in the middle of the historic center but at nightime there is literally noone on the streets and it is quite hard to find a restaurant. Our guides also told us that Plaza Santo Domingo is quite damgerous so be careful to leave all your belongings in the hotel. A guy on a motorbike even tried to rip the rucksack of one of us at our arrival at the hotel.The restaurant is ok, but not great and the service is very very slow.
There are, however, some positive points, breakfast is nice and the view over the city is amazing and the reception desk staff is very helpful.
We were a group of friends and all had different rooms and so we could see that the owners are slowly redoing the hotel: one of us had a nice new bathroom and somebody alse had a new wooden floor instead of the old carpet. So you might be lucky and get a better room but ours (103) was quite awful, but then again it is also cheap.
So if you don't mind roughing it a bit its ok, if you fancy a bit more comfort then don't go for it.

  • Stayed: April 2013, travelled with friends
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Thank Laurence26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2013

In my experience, this was a great hotel. Good mix of traditional Ecuadorian and Western food, and rooms were clean. Staff all were very friendly, although limited in English we communicated just fine. Great security, and the fact that they provided and re-supplied us with water was nice. AMAZING view out of top floor. I was in room 307, and it had a nice view as well. Very interesting. Not your all inclusive, but in a city where outer walls of places are sometimes topped with broken glass, It could have been MUCH MUCH worse. Overall, great experience!

One note: Update the TVs in the rooms and make the remote controls easier to find!

  • Stayed: March 2013, travelled with friends
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Thank David N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2013

good views from restaurant and food was ok. Get breakfast early for edible buffet eggs. Rooms comfortable but as already mentioned have thin walls and can be noisy with hallway traffic and overhead noise, poor lighting in room and small computer table. Third floor gets the balcony smokers so avoid if smokey hallway air bothers you. Staff pleasant, hotel could use a good map of the old town area, main map used is a bit of a blur. Lucked out with the festival and great music, parade in the streets. Overall a bit expensive for the services but great location and views.

Room Tip: avoid third floor, smoking balconys/windows
  • Stayed: February 2013, travelled as a couple
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Thank Chuck801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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