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“Very nice hostel - great views and location”
Review of The Secret Garden

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The Secret Garden
Ranked #17 of 285 Speciality Lodging in Quito
Reviewed 15 November 2013

This was our first hostel in South America so it was a good start! We opted to stay in a private twin room which was nice and very clean. The views from the rooftop deck are spectacular and it's a great area to meet other travelers. Breakfast is also served up there in the morning for a reasonable price.

The location of the hostel itself is brilliant, the old town is only a short walk away. I'd definitely recommend the hostel for that reason alone. The Old Town is lovely to walk around during the day though a bit lacking in restaurants, but a taxi to the touristy area is cheap and the hostel will be able to help with it.

The staff in the hostel were really helpful and sorted us out with a taxi to take us the the Middle of the World (the real "sciencey" one - cheesy but worth it), as well as generally providing us with good advice.

The only problem I can think of is that the reception area on the 5th floor can be tough to get up to when you're struggling with altitude!

  • Stayed: October 2013, travelled as a couple
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Thank Amy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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216 - 222 of 422 reviews

Reviewed 13 November 2013

This is a nice hostel, definitely above average, but the views from the rooftop deck are what make it. Stunning views of Quito by day and by night. Very clean, it is in the old part of Quito which is very nice, but short on decent restaurants etc. You might want to stay in the more touristy newer part if nightlife is your deal. It's only a few dollars away by cab though. Don't miss Secret Garden Cotapaxi, highlight of the trip.

  • Stayed: November 2013, travelled solo
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Thank fishbowl_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2013 via mobile

Rooms are nice and clean with plenty of space for the number of people. Lockers and storage space in the rooms.

The bar/reception area is on the 5th floor and is basically a big rooftop balcony with a really cool view over the city! Last orders by 10:30pm so not massively lively at night. Breakfast isn't included but the one I paid for was nice and not too expensive.

Tour operator was the most useful person we met in the whole of South America. He sorted a really cheap taxi to the equator for us and told him what stops to make for us (museum well worth visiting). He was also very helpful sorting our amazon trip.

Only slight downside of hostel is the shower wasn't great, and there are loads of stairs to keep going up and down.

Stayed: November 2013, travelled with friends
Thank Adam G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2013

We had a triple room but only paid for a double that we booked, that gave us a nice big room. The roof top terrace is a good place to hang out and meet others. There is a good pizza pasta place opposite which is handy due to not being safe to walk about after dark.

The down side is the ridiculous rules imposed by one security guard. At 11 pm the bar shuts and you are told to gonto bed and lights out! Howver, on our last night we were kept awake until 3am with a rowdy group of travellers and nothing done.

I would stay again, but suggest to theowners to make the most fo the roof top terrace and let people be adults and chat up there until midnight.

A kitchen is also needed due to not being to get out unless by taxi at night. It seems the only benefit of not having one is moremoney spent on the hostels food

Travel company was very helpful to have on your doorstep

  • Stayed: October 2013, travelled as a couple
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Thank 11Michelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2013

Great location with a fantastic view of Cotapaxi. The staff are helpful, energetic and all are really good guides. We went on tours to Cotapaxi and the National Park with them. We stayed in a cabin, which was comfortable and we really appreciated the log-fired stove on a couple of windy nights - it made the cabin really warm and cosy.

Room Tip: All the accomodation is great - but the cabins are really special
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  • Stayed: September 2013, travelled as a couple
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1  Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2013

They're in all the guidebooks and that's made them lazy. A beautiful location with an amazing view, true, but the service isn't great and some of the beds are appalling.

I was in a top bunk with the mattress coils and springs digging into my side and back. Really uncomfortably and hard to sleep, almost leaving bruises. I asked to change to a different bed, but was told that I could not, it was not allowed because (the receptionist said): "the manager told me not to let people change". There were 4 free beds in the dorm.

So the second night I slept in the same bed even though more people left and eventually there were only 2 guys in an 8 person dorm.

  • Stayed: October 2013, travelled solo
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Thank tuna800
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2013

The hostel is a great place to meet other travelers and get a good nights rest. They offer breakfast 7:30-10am. They have good bread, fruit, fresh juice, and yogurt for $2.60. You can add eggs, pancakes or bacon for $1. The also offer dinner that needs to be ordered by 5pm. The rooftop terrace has an amazing view of the city. I spent one afternoon up there just mesmerized by the view. It's beautiful.

The evening staff is friendly and helpful. There is one individual who works in the morning that is extremely unfriendly. At first I thought it was just me but I overheard other travelers complaining about that person as well. The last day of our stay that person had an attitude adjustment so maybe they were just having a few bad days.

Truthfully the condition of the hostel isn't great, the rooms are extremely basic and rustic but very clean. If you're to chose this place it's because of the good vibe that runs through the rooftop terrace. I really loved staying here because you're surrounded by so many great people and it's in a good area of town. I didn't mind walking up all of the stairs to the terrace or my room but would have appreciated a staff member helping me with my bag to my room.

Room Tip: Get a room with a private bathroom!
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  • Stayed: October 2013, travelled as a couple
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Thank Janers310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Secret Garden

Address: Calle Antepara E 4-60 los Rios | Sector San Blas, Quito, Ecuador
Region: Ecuador > Pichincha Province > Quito
Amenities:
Restaurant Airport Transportation
Hotel Style:
Ranked #17 of 285 Speciality Lodging in Quito
Price Range: £10 - £20 (Based on Average Rates for a Standard Room)
Number of rooms: 63
Official Description (provided by the hotel):
The Secret Garden Quito is a friendly Australian/Ecuadorian/French family run hostel conveniently located in a quiet, authentic cobble-stone street in central Quito. Our 'barrio', or neighbourhood, is one of the few remaining Colonial districts and even our building is protected by a United Nations World Heritage listing. With a big improvement in security in the Old Town in recent years, plus 24 hour police patrols, our neighbourhood now enjoys a level of safety and security equal to (or often better than!!) most international capital cities.But there's more!!Our beautifully restored colonial building features a rooftop terrace/restaurant/bar with breathtaking views of the historical Old Town. Feel free to browse our hostal book exchange, chat with our friendly Ecuadorian and foreign staff, check your email (free use of computer and free Wifi), or just relax listening to any of our wide selection of music. ... more   less 
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Also Known As:
The Secret Garden Hotel Quito

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