I had the pleasure of staying 1 night recently. I am on a quest to find a good retreat in South America. What I would say is the location is fantastic and with a little investment, quality management, staff and restaurant this could be an exceptional and very exclusive hotel. The buildings are very good and there is a spa being built currently. However the decor, staff and food let the place down somewhat.
That said for the price its not bad but I personally would be happy to pay twice the price if they they sort out the staff and food.
Its also a long way from the new airport approx 2hrs by car - but with Quito's new airport everywhere is a long drive even Quito itself - but the hotel is only 1 mile to the "center of the world" which most people would want to go and visit anyway.
Worth a visit.
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