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“Great hotel, great location”

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Hotel El Relicario del Carmen
Ranked #45 of 115 Hotels in Quito
Certificate of Excellence
Weybridge, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great hotel, great location”
Reviewed 11 February 2014 via mobile

We found this to be a charming and very comfortable hotel in a fantastic location right in the middle of the old town area. It is only a few minutes walk from the President's Palace and in the other direction, less than 10 minutes to the Basilico church. The staff were so helpful. We had to leave at 4 am on both occasions we stayed there and they were up checking our taxi was the right one etc. The hotel is a converted old house and has lovely wood work and still feels more like a home than a hotel. Very good WiFi. We would certainly stay there again and have no hesitation recommending it to others. We avoid the modern plastic hotels which are all the same and like ones that are more personal and have some history and are more representative of the local environment. Also important, there are a couple of ATM machines within two or three minutes walk.

Stayed February 2014, travelled as a couple
Helpful?
1 Thank Timothy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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132 reviews from our community

Traveller rating
    77
    40
    8
    5
    2
See reviews for
24
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Minneapolis, Minnesota
Level Contributor
119 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 11 January 2014

We stayed here two times. The first time our room overlooked the lobby, which was a negative as we could hear everything in the lobby. For example, I could hear the phone ring every time. I would only stay here if you can get a room not overlooking the lobby as those rooms are too noisy. So I would rate the hotel 3 star the first time and 4 star for the second visit when we were away from the lobby.

The rooms have nice detail with pretty wood, etc, however they are quite small.

Th staff was very helpful, assisting us when our tour and flight arrangements changed and providing a breakfast for our 4am departure, and opening up early for a sit down breakfast at 6:15 for our second trip.

Room Tip: Avoid rooms overlooking lobby
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank georgierocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 11 January 2014 via mobile

For $170 + dollars a night you expect more than just a bed and breakfast and tiny room and bathroom.

Issues:
Some rooms a tiny (and you still pay full price)
Some bathrooms are smaller than airport toilet stalls and feel old
The common areas feel cramps
The wireless internet does not work in all rooms
Everything from TV, bathrooms and lighting could use an update
Feels more like a B&B then a hotel


Positive:
Staff is very friendly and helpful
Location is great for sightseeing in the historic center
The place is very quiet, clean and peaceful
Decoration is atmospheric


It would get more stars if the price would be 30 percent lower but currently it is very overpriced.

Stayed January 2014, travelled solo
Helpful?
1 Thank Moreyoucando1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Squamish, Canada
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 December 2013

It's got just the right amount of old charm, mixed in with great service and only a few blocks from Plaza Grande which is in the heart of Old Town. We were really happy we picked this hotel and would not hesitate to recommend it. Considering it's central location, the price was really good!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ccharp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gainesville, Florida
2 reviews
Reviewed 4 November 2013

We stayed at this hotel for one night on Nov 1, 2013. The room was small but comfortable and immaculate. The service provided by the hotel staff was over the top outstanding. We arrived late in the afternoon and asked if they could arrange for a taxi the next morning at 4:30 AM to make an early flight to the USA. That was just the beginning. They prepared an excellent dinner for just the two of us. At 4:15 AM our bags were picked up by hotel staff apparently brought in only to help us. We were given juice, coffee, bananas and bread. The front desk was staffed for us and she called for another cab after the first was a no show.
Travel to another country can be daunting, but these fine folks provided us with exceptional service and made sure that our travel plans were not disturbed.

Room Tip: Upstairs rooms are a bit larger. There is no elevator.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BKM70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, Wellington, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 October 2013 via mobile

We stayed at Hotel Relicario del Carmen for 3 nights this month and loved it. It's an incredibly quiet and safe hotel in the middle of Quito's old town, and just a 5 minute walk from the basilica at the top of Calle Venezuela.

The rooms are small but comfortable. The bathrooms are very small! The hotel is the former home of one of Ecuadors presidents and it's beautifully decorated and has tons of character. The staff are lovely and were very willing to provide information about Quito and some of its artists - (thank you Eduardo!). We paid a little more to stay here than we have during the rest of our trip, but it was well worth it. Thoroughly recommend.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vicky F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Machipongo
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 August 2013

This is our third stay here as we venture out to different parts of Ecuador. It has been a perfect little oasis for us. The attention to detail and the fastidious cleanliness are all done imperceptibly. Tis hotel is a perfect base to explore Old Town Quito and makes a phenomenally quiet escape when the day is done. The staff here is lovely. they have met our every need and we have challenged them with a few. If you appreciate a smaller inn with attention to detail this is the perfect place.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChesapeakeAir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel El Relicario del Carmen

Property: Hotel El Relicario del Carmen
Address: Venezuela 1041 y Olmedo, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#8 Romantic Hotel in Quito
#16 Family Hotel in Quito
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel El Relicario del Carmen 3*
Number of rooms: 18
Official Description (provided by the hotel):
A truly historic house, dating back to 1705 has just opened it??s door as a hotel with 18 comfortable rooms. It is beautifully renovated with great emphasis on the original details and has all the comfort expected today, including a central air conditioning system. All the furniture is handmade by recognized Ecuadorian artisans and many original paintings decorate public and private areas. You will live in a real historic surrounding. The hotel is definitely declared non-smoking. It is located a block away from the main square "Plaza de la Independencia", the Government Palace and very close to many historic monuments of Quito. We also have an exclusive dining room and coffee-shop. ... more   less 
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Also Known As:
El Relicario Del Carmen Hotel

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