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“Ideal place to stay in Quito”
Review of Hotel Plaza Grande

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Hotel Plaza Grande
Ranked #28 of 113 Hotels in Quito
Reviewed 28 July 2013

Echoing almost all the other reviewers, we thought the hotel was excellent - huge rooms, sumptuous decor, vast marble bathrooms including jacuzzis decorated with fresh rose petals, all the usual amenities of a 5 star hotel - alongside friendly and professional service, remarkable particularly because of the early and late arrivals & departures of many tourists (we arrived after midnight and left at 5.30 am!). The hotel's cafe was good though a little quiet on the Sunday evening we spent there. Definitely a great place to stay in Quito.

  • Stayed: July 2013
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1  Thank Bobsiej1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Directora V, Director General at Hotel Plaza Grande, responded to this reviewResponded 9 August 2013

Dear Guest,

Thanks for shearing your experience, we work very hard to make our guests very happy and make them feel at home.

We hopefully can host you soon again.

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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115 - 121 of 300 reviews

Reviewed 17 July 2013

My sister, mom and I stayed here before a trip to the Galápagos Islands. The amenities were AMAZING! The room took our breathe away, and we loved the fresh roses in the room! The staff was extremely helpful, even in our limited Spanish! Our favorite server in the dining room was Dino! He was nice, charming and able to explain things to us. He even remembered us from meal to meal!

Room Tip: I tried to delete the pool and kids activities as I have NO idea about them. I did not use these!
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  • Stayed: July 2013, travelled with family
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1  Thank Jennifer C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Directora V, Director General at Hotel Plaza Grande, responded to this reviewResponded 9 August 2013

Dear Guest,

we are so glad you enjoy your stay with us, small details like fresh roses are perfect for our guests, we just want you to feel at hope and spoil you a little on vacation. Hopefully we can host you again on your next visit.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2013

We stayed here for two nights before a trip to the Galapagos. The hotel was excellent from the moment we pulled up. The staff was very attentive and had everything ready. Our room was large and had wine, candy and fresh rose petals set out when we arrived. Our luggage was lost and staff helped us try to call the airlines many times to get it back. The service throughout our stay was outstanding. I will rank this as one of the nicest hotels I have stayed at anywhere.

Stayed: June 2013, travelled with family
1  Thank vacationisfun_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Directora V, Director General at Hotel Plaza Grande, responded to this reviewResponded 9 August 2013

Dear Guest,

We are very glad you enjoy your stay and that our staff was helpful enough to help you with you luggage. Hopefully we can host you again on your next visit.

Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2013 via mobile

Small boutique hotel. Friendly professional staff, comfortable well-appointed suites (hard mattress though, as are found throughout Equador), nice dining/bar area, excellent service. Not at all a fan of Quito, but would definitely stay here again.

  • Stayed: May 2013
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Thank acjo22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2013

We stayed in the hotel four nights before our trip to the Galapagos and were warmly welcomed back for one night afterwards. It is without doubt a first class hotel.

Both our rooms were front suites, which confusingly look over the side street (Garcia Morena) and not the main square (which are Plaza View). Although it would have been nice to look over the Plaza, it should be noted thay could be noisier, there were demonstrations in the square when we were there, and live music at the weekends.

The hotel is as central as it can be for sightseeing, between the Presidential and old Archbishop's palaces and across the square from the cathedral. Walking around the central part of old city seemed safe at most times. Although we were ther during the Presidents inaugeration with eleven visiting Presidents, numerous other dignatories and police and troops everywhere. In fact for one afternoon the road to the hotel was closed, it was quite fun to use the hotel room key to open the riot troop barricades and walk alone down the closed road. (Our room also provided a first class view of all the Presidents' cavalcades coming to and going from the Palace).

Service was impeccable, remembered by name, friendly, but not intrusive and always trying to ensure any request was responded to in full.

We used the 'cafe' one night and had an excellent meal. In many other hotels, it would surely have been classified as a restaurant. The window tables are excellent for people watching on the plaza. Finally one word of warning about breakfast, one can order anything of the menu, but the portions are huge and the waiters very persuasive.. The first day we ended up with my wife and I sitting at a table for four completely filled with delicious food, which in no way could we finish.

In all highly recommended.

Room Tip: The front rooms on the second and third floor were excellent, however from the third floor one can s...
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  • Stayed: May 2013, travelled as a couple
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1  Thank ABull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2013

Hotel Plaza Grande was a beautiful hotel in a fabulous location! The rooms were HUGE and ours had a great view of the Plaza de Armas. It was a wonderful treat to stay at this luxurious hotel, and we were very happy with our choice. However, we had problems at the cafe. The waiters were insistent that we try everything on the menu, and the service was not impressive. If we went back to Quito though, we would stay here again.

  • Stayed: December 2012, travelled with family
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Thank JRWalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2013

This is a beautiful and luxurious hotel, in the heart of old Quito. Staff were friendly and very helpful and because the hotel is small it has a lovely atmosphere. Restaurant food was good and the location is excellent right on the main plaza. Would definitely recommend a stay

  • Stayed: April 2013, travelled with friends
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Thank csmr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Plaza Grande

Address: Garcia Moreno N5-16 y Chile, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Quito
#7 Family Hotel in Quito
#8 Business Hotel in Quito
#8 Spa Hotel in Quito
#14 Luxury Hotel in Quito
Price Range: £208 - £399 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Plaza Grande 5*
Number of rooms: 15
Official Description (provided by the hotel):
The Hotel Plaza Grande rises above Quito's central square, known as the Plaza de la Independencia. It was one of the first hotels ever constructed in the capital, and has been extensively renovated and remodeled to become the finest boutique hotel in the city. It is the ideal place from which to explore the wonders of this timeless city. Quito was declared a UNESCO "World Heritage Site" in 1978, thanks to its historic center, which is the largest and best preserved in Latin America. The colonial center of the Franciscan city of Quito is a treasure trove of baroque art and architecture, including buildings, churches, monasteries and narrow streets that reflect Ecuador's unique blend of indigenous and Spanish cultures. ... more   less 
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Also Known As:
Plaza Grande Hotel

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