This hotel is in the heart of the Mariscal. That may be a good thing to some people, but we should have realized the proximity to so much street noise. We stayed there during some of the presidential campaign parades at night...and during a weekend. Earplugs were provided, and were essential. They did help a lot. We stayed in 2 different rooms, and although small, they did offer some sensible storage space for your belongings.
The staff was very trustworthy, and willing to assist with whatever questions we posed. In addition, the pre-trip arrangements were handled professionally and no money was required to confirm the room.
The standard breakfast was not that memorable (only bread, marmalade, coffee, juice), but you can buy additional items at very affordable prices.
The main complaint for us would be the location -- the noise and a little too close to the Mariscal action. Our room faced the street and people were under our window late at night, playing guitar, smoking, drinking, etc.More