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“Lovely retreat in the heart of Cuenca”
Review of Casa Ordonez

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Casa Ordonez
Ranked #1 of 77 Cuenca B&B and Inns
Certificate of Excellence
Reviewed 20 February 2014

In this well maintained, located just in the heart of town. We spent our Xmas days 2013 in this colonial style Bed and Breakfast. The service was very attentive ... just a bit more lively the place could have been

  • Stayed: December 2013, travelled with family
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2  Thank Stefan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 18 February 2014

From the first moment that we entered Casa Ordonez we were greatly impressed with the customer service of the staff. From helping us park the car to the great dinner recommendations we were treated like the only guests staying at their location, even though we were not. Our four nights in room Leticia was very nice with the cutest little bathroom! The building has been well cared for and really shows the pride the staff have in Casa Ordonez! The breakfast of fresh fruit, juice, eggs and bread was a great way to start each day. We had a terrific time in Cuenca mostly because of our superb stay at Cas Ordonez.

  • Stayed: February 2014, travelled with family
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Thank DrSCalvin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2014

Great location, superior staff and wonderfully clean rooms. Awesome beds with crisp linens and good water pressure in the showers. Never a problem with WiFi and fresh flowers are put in your room.
The breakfast is properly served and always fresh. If you think it could not get better, wait until you meet the Ordonez family. They will make sure your stay is everything you have always wished.
Casa Ordonez is not to be missed when you are staying in Cuenca.

Room Tip: Actually no pool... hit that by mistake and can't clear it. The room that is my favorite is &qu...
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  • Stayed: January 2014, travelled with friends
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Thank Connie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2014

Located just two blocks from the main square, Casa Ordoñez is an old colonial mansion with high ceilings and beautiful woodwork. The staff are exceptionally hospitable and the included breakfasts are first rate. A great place to stay,

  • Stayed: January 2014, travelled as a couple
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Thank Macpock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2014

My boyfriend and I stayed at this little hotel in January 2014. We had a room called Julia, which was located on the street side of the hotel. There are double windows, so it was very quiet. The room was complete luxury for us, we stayed here after 4 nights on a very uncomfortable bed in Montanita. The mattress was so comfortable, in fact it's nicer than the one we have at home. The room was very clean, the lady who serves breakfast and keeps the rooms tidy, does an amazing job. The showers have great water pressure and although the hot water take time to get going, it's great and steady after about 2 minutes.
The really great aspect of this hotel is the staff. They are cheerful, helpful and provide exceptional service. The owner's niece was visiting from Miami when we were staying, and she and the other staff gave us great advice on Cuenca restaurants and activities. The niece gave me the history of the hotel, it's been owned by the family for about 100 years and was made into a hotel in the 90's. The common areas are really comfortable and esthetically beautiful, it's easy to feel at home when having breakfast in the atrium.
Breakfast was the best we had during our 3 weeks in Ecuador, fresh fruit, yoghurt, eggs, juice, croissants and coffee. The only thing that was not great was the coffee, but that's not unusual for Ecuador, lots of Nescafe. We usually grabbed a coffee when we were out walking, we found a few places that had great Loja coffee for under $1 a cup.
We found lots of great little restaurants in the area, nothing is very far in Cuenca, El Bogavante, Cesares and Tiestos were favourites. I highly recommend this hotel, it's exceptional value.

Room Tip: If you're a very light sleeper you may wish to ask for a room at the back.
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  • Stayed: January 2014, travelled as a couple
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Thank Heathermg8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2013

Cuenca is the gem of Ecuador and Casa Ordonez is a wonderful centrally located accommodation from which to explore the city.

It was a pleasure to be a guest of the hotel for five amazing days and we thoroughly enjoyed our stay under the personal guidance of Alberto and his amazing staff (most of whom were fluent in English). We were provided with 1st class accommodations and treated to a wonderful breakfast each day.

Alberto and his staff recommended several local restaurants and attractions that proved to be perfect and also organized a day trip to Ingapirca under the guidance of Efrain Arevalo of mio tours whose knowledge of English, Inca history and Ecuador was excellent.

The Casa Ordonez earned a 5 star rating during our stay.

  • Stayed: November 2013, travelled with family
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2  Thank Clayton E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2013

Everyone is very open and warm. My wife and loved the way we were treated and also noticed the way others were treated as if we were all extended family home for a Holiday this was by far the best place we have stayed in years. Alberto, family and staff keep up the good work you deserve every accolade that you receive.

To Alberto my Navy brother may you always have "Fair Winds and Follwong Seas" at what ever your future brings you and your familys way.

Jason and Lee from the US

  • Stayed: November 2013, travelled as a couple
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Thank Jason H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Casa Ordonez

Address: Mariscal Lamar 859, Cuenca 010150, Ecuador
Region: Ecuador > Azuay Province > Cuenca
Amenities:
Hotel Style:
Ranked #1 of 77 B&Bs / Inns in Cuenca
Price Range: £36 - £51 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Casa Ordonez 2.5*
Number of rooms: 14
Official Description (provided by the hotel):
Beautiful restored "Old Spanish" home, family run, personal service. Our mission statement "Feel at Home". ... more   less 
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Also Known As:
Casa Ordonez Hotel Cuenca

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