At our arrival they told us our room was still occupied and that they could keep our bags secured in an empty room until we return from lunch. When we returned, our bags were already placed at our designated room only to realize many items had disappeared. ($150 value in new clothes and cosmetics).
Staff didn't do more than questioning the guy that handled the bags and obviously he denied any wrongdoing.
It seems they don't perform any background check on their employees and basically manager didn't care either.
- Official Description (provided by the hotel):
- La Orquidea Hostel has a great location at just 200 meters from the main square of the city and its magestic Cathedral. Offers free wi-fi in all areas of the hostel, tourist information and breakfast included. All rooms are equipped with TVs that have international channels, small fridge, and private bathroom. The Archeological Museum and Ancestral Park is 1.6km. The airport is located within driving distance of 8 minutes. Parking is available under request. ... more less
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- Also Known As:
- Hostal La Orquidea Hotel Cuenca