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“Relaxing stay with the sights and sounds of a beautiful river!”

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Riverview Hotel Cuenca
Ranked #56 of 62 Hotels in Cuenca
Reviewed 13 February 2010

This charming hostel overlooked one of the three or four rivers that flow through Cuenca. Our first room (#12) was the upper floor room looking out directly on the river, with mountains in the background. Cloud covered mountains were a beautiful sight on many evenings. The rise and fall of the river, as the rains came, was an interesting sight as it meandered its way through the city and on down to the Amazon eventually ending up in the Atlantic Ocean.

Our room was large with a Queen bed, a bunk bed, a sitting area with two large chairs, and a desk. The bathroom was large, with a two step up to the shower. Plenty of room for a family.

We liked Cuenca so much we decided to stay for an additional six days. We had to move into two other rooms and found them to be extremely clean and comfortable. One of the rooms was a bit small, but clean and comfortable.

I believe this to be a home converted into a hostel. Due to the nice weather, there's little insulation in walls and ceiling, consequently there was a bit of noise as guests went about their various activities. It did not disturb us at all.

A beautiful multi-level patio with tables, chairs, & Umbrellas, overlooked the river. Many happy evenings were spent on this patio exchanging stories with other guests. Most of the guests were American, Canadian, or U.K., when we were there.

A nice breakfast was taken in a Japanese Restaurant next door. This consisted of eggs, a roll, butter & jelly, coffee, and fresh squeezed juice. Very nice.

The quality of the service offered by the staff was exceptionally high. When asked were I might find a barber, I was taken to the salon by a staff member. They did their utmost to make sure every guest had a quality stay at their hostel. Rooms were promptly and professionally cleaned every morning.

There's a common sitting room for TV, no TVs in rooms. Few English speaking stations were available while we were there, but they were in the process of getting more English speaking stations.

This hostel is located on a quiet street overlooking the river and a park. By existing the hostel to the right, a few steps will take you to stairs that will put you in "Old Town" with all the exciting activities found in this beautiful city. This walkway has four or five levels, but there is almost one hundred steps to get to the top. Works up an appetite for an early lunch at one of the many nice restaurants found all over the city.

We highly reccommend this hostel to couples and families as a clean, safe, fairly priced hostel, in a great location, with an exceptionally high quality staff.

  • Stayed: December 2009, travelled as a couple
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2  Thank Travelace101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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57 - 63 of 75 reviews

Reviewed 1 February 2010

Villa Nova is situated in a prime location for travellers as it is in the middle of the new part of Cuenca and the old part of Cuenca. Walking distance to both areas are most enjoyable.

  • Stayed: December 2009, travelled with family
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1  Thank travellersinecaudor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2010

Staff was great to work with. They helped arrange some local tours for us. This hostel is no frills....no TV or phone. It's within walking distance from shopping and restaurants. We would stay here again. It's a great place for the budget minded traveler.

  • Stayed: November 2009, travelled as a couple
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Thank gvsilk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2010

Me and my wife stayed for three weeks at Villa Nova and we considered the place to be one of the best in Cuenca. We loved the river view room that we got. The environment is great, we felt like at home. We totally recommend this place and as our personal experience we never had any problems with noise or with estrangers invading our space. Thank you guys for everything we would love to come back.

Danilo and Maja

Poland

  • Stayed: November 2009, travelled as a couple
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1  Thank DaniloOgre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2010

We had booked and were promised a riverview room for 5 nights. We were met at the airport and taken to the hotel for a charge of $7 only to discover that a taxi ride would have cost $2. On the way to the hotel we were told that a power outage had obliterated the reservations and that our riverview room had been given to someone else but we would get a HUGE discount. On arrival we were assigned a dark, windowless room at the back of the hotel. There was no natural light except for a small skylight and the room smelled of mold and dampness. We stayed the night because we were exhausted from the trip but checked out the next day. Our charge was $2 more than we had been promised for the riverview room so there was no huge discount. The hotel was noisy. Voices could clearly be heard from outside of the room and the stairs creaked loudly as people walked up the inside stairs. But the location next to the river was pleasant, the included breakfast, which was served in a classy restaurant next door, was very nice, and the hotel staff were friendly and spoke fluent English. But we don't think the hotel was worth the price and we wouldn't recommend it to others.

  • Stayed: January 2010, travelled as a couple
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3  Thank aigraham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2010

The best thing about this place is the wonderful staff, who will help you with everything. They speak excellent English for travellers who don't speak Spanish. They are happy to recommend places, call taxis, get info for guests....LOVE the front desk and cleaning staff.
Now for the bad news: I had paid in advance for a month because I love the sound of the river and the staff told me it was a quiet hotel. Sporadically, it is quiet, if you are awake at 2 in the morning. The doors for the rooms are very thin and you can hear people talking at the front desk, talking on the patio, walking up and down stairs....plus the park across the street has 2 or 3 drum corps that practice each week. There is a doctor ( without a license in Ecuador) who sees patients in his room, so you can expect 40 or 50 strange people to be walking in and out, sitting at the patio, and leaving the "secure" gate open! Staff often talk loudly outside rooms, at 5:30 in the morning or midnight! - I changed rooms 3 times! It's is like a 3 ring circus here, and I advise people that enjoy tranquility and peaceful surroundings to stay elsewhere. I have changed hotels, but I will never pay in advance again. Let the buyer beware!!!!

  • Stayed: January 2010, travelled solo
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5  Thank Fyrefly001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaNovaInn, Gerente at Riverview Hotel Cuenca, responded to this reviewResponded 25 January 2010

We are sorry that Fyrefly001 didn´t have a wonderful time at Villa Nova Inn. We are a new 4-Star Hostal and after Fyrefly001 expressed her concerns about the American chiropractor he moved to another location in the city. As for the noise problems she discusses, we have carpeted the stairs from the lobby to the second floor and are in the process of fixing several antique doors that were in need of repair and sealing. As for the Saturday morning drum corps which practices from 9 AM to Noon in the park across the river, alas there is nothing we can do about that except hope our guests enjoy the music or select those hours as a time for a nice walk through the historic colonial center of the city. As for Fyrefly001´s comments about the staff talking in the lobby at 5:30 AM and midnight, we looked into that problem since there is only a night clerk on duty during those hours. It seems that on those two occasions we were checking in a late arrival one time and checking out an early departure the other time. We have instructed the night clerk to make an extra effort to be quiet if similar situations occur in the future. We discussed these issues with Fyrefly001 and hated to lose her as a guest. We wish her nothing but the best and hope the balance of her stay in Cuenca was tranquil and peaceful.

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Reviewed 5 November 2009

I used the Hotel for 2 nights, excellent location near all kinds of restaurants and night life, I would recomend anyone this place, The Owner Fernanda a very beatiful woman that helps you with all the information about cuenca

  • Stayed: November 2009, travelled on business
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4  Thank Sucorodas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Riverview Hotel Cuenca

Address: Paseo 3 de Noviembre | 24-06 y Escalinatas, Cuenca 010150, Ecuador (Formerly Hostal Villa Nova Inn)
Region: Ecuador > Azuay Province > Cuenca
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #56 of 62 Hotels in Cuenca
Price Range: £27 - £121 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Riverview Hotel Cuenca 2*
Number of rooms: 9
Official Description (provided by the hotel):
RiverView Hotel Cuenca is a privately owned boutique Inn on the Barranco (cliff) over-looking the Tomebamba River and the Paseo (boardwalk) in Cuenca, Ecuador. With only nine rooms RiverView Hotel in Cuenca, Ecuador feels like home. Serving breakfast and lunch on site is The Vegetable Bar restaurant, open from 8am to 3pm daily and vegetarian friendly! ... more   less 
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Also Known As:
Villa Nova Hotel Cuenca

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