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Reviews (483)
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All reviewstop floorthird floorhighly recommend hotelamazing showerbalcony overlooking the streetcharming hotelrooftop terracehardwood floorsstreet noiseeggsthe hotel staffloved this hotelold buildingincluded breakfastbreakfast roomjuiceno elevator
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25 - 30 of 483 reviews
Reviewed 29 July 2017

We had 8 days of comfort, great food, and exceptional service. The building is very attractive, the room was very comfortable. We highly recommend the food (including breakfast buffet) .

The staff went out of the way to make us happy and comfortable. We highly recommend Hotel Los Balcones.

Room Tip: It was very quiet in newer section away from street.
  • Stayed: June 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank JerryHolland77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLosBalcones, Director de Relaciones Públicas at Hotel Los Balcones, responded to this reviewResponded 10 October 2017

Dear Jerry . In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards,
Paolo Echeverría R., Administrador

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2017

Charming hotel and impeccable service from each member of the staff. Our room was particularly quiet and comfortable and we slept very well. The breakfast buffet was exceptionally delicious and the staff go out of their way to accommodate any diet preferences. The shower was beautiful and so spacious. At times it was a challenge regulate the water temperature.

Room Tip: We had an apartment style room on the first floor directly behind the main desk. Very quiet and comfortable.
  • Stayed: June 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Jo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLosBalcones, Director de Relaciones Públicas at Hotel Los Balcones, responded to this reviewResponded 10 October 2017

Dear Jo . Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future.
Thank you again.
Best regards
Paolo Echeverría R.,

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Reviewed 26 July 2017

The hotel's moto is the historic atmosphere brought by the building, furniture and everything.
It is sucessful in bringing that charm. But guests must well have in mind that such an old building is not easily maintained.
Staff is extremely friendly and do everything to make you feel home all the time. They help you find day trips and all you could ask for.
Breakfast is very good. Every morning a different typical dish, many excelent fruits.

  • Stayed: July 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank MADTL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLosBalcones, Director de Relaciones Públicas at Hotel Los Balcones, responded to this reviewResponded 10 October 2017

Dear Guest . In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards,
Paolo Echeverría R., Administrador

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2017

The hotel has been maintained and furnished in traditional Spanish colonial style which gives it real character both in the rooms and the public areas. Breakfast is great: plentiful, fresh and varied and we also had an evening meal there. fortunately we decided to share 2 different dishes as portions were huge and are eaten in the central pation with a gas heater to keep you warm enough.
The shower was awesome!
The best part was the friendliness and efficiency of the hotel staff who genuinely seemed to enjoy their jobs! I highly recommend, especially if you've been staying in one of the faceless Hilton-type chains and want to experience something more authentic.

  • Stayed: June 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank annh2002014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLosBalcones, Director de Relaciones Públicas at Hotel Los Balcones, responded to this reviewResponded 10 October 2017

Dear Guest. We are really glad our team made all your stay excellent, and we are really happy with your high score included in your review. Thank you very much for your comments.
Sincerely,
Paolo Echeverría R., Administrador

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Reviewed 22 July 2017 via mobile

Lovely well maintained hotel, exudes charm and history. Very helpful and friendly staff. Tasty eats at restaurant. Definitely a must when in cuenca. Highly recommend a room for one or a family. Love it.

Stayed: July 2017, travelled solo
1  Thank nford468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLosBalcones, Director de Relaciones Públicas at Hotel Los Balcones, responded to this reviewResponded 10 October 2017


Dear Guest . In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards,
Paolo Echeverría R., Administrador

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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