The staff at this charming hotel is exceptional. They cannot do enough to please their guests and make them feel welcome and comfortable as you would in your own home. The room I stayed in was beautiful and so clean. The sheets were soft and the pillows with memory foam. The shower was strong and always hot. The breakfast was always delicious and served in a very timely manner. There was always coffee and tea all day long. I had a small problem loosing an immigration paper given to me on the plane from USA. When the owner found out about my dilemma he personally drove me to the immigration office in Cuenca and my problem was resolved. Shalom Rafael. Thank you for your kindness and always smiling face. I am looking forward to my next visit and the only place I would stay is Casa San Rafael.
- Official Description (provided by the hotel):
- Casa San Rafael is the brainchild of a Cuencan family, that invites you to share the special warmth manifested in every corner of a charming heritage house of Cuenca, staffed by the extended family of the owners. ... more less
- Reservation Options:
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