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Savings alert! 10% below average rates

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Reviews (160)
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All reviewsstayed hereenjoyed staying at this hotelgreat locationdesk clerkcentrally located hotelbeautiful propertyroom was spaciouscolonial housedowntown cuencawonderful breakfasteggs to orderthe hotel staffthree nightscommon areaswithin walking distancejuicefridge
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7 - 12 of 160 reviews
Reviewed 16 July 2017

Super friendly staff! When I booked, the lady from the reservation department was very helpful. When we arrived we had a very quick check in, so my guests find't have to wait unnesessarly. The rooms are lovely and comfortable and the breakfast is delicious.

Room Tip: Choose a room away from reception area
  • Stayed: July 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank TravelDealsEcuador
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel C, Director de Relaciones con Clientes at Hotel Boutique Carvallo, responded to this reviewResponded 18 July 2017

We are very pleased you enjoy es your stay with us, it is a pleasure to serve you and to help to make your visit to Cuenca an unforgettable experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2017

centrally located hotel with easy access to major attractions.clean and spacious. beautiful decor but the asset of this hotel is their staff. Special thanks to Veronica Alvarez for being very helpful when we could not contact our travel agents. We found her very polite and always smiling and ready to help.Thanks to Mario as well who helped us.

Stayed: June 2017
Thank vaiju1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel C, Director General at Hotel Boutique Carvallo, responded to this reviewResponded 4 July 2017

Dear guests:
For us it is very gratifying that our staff has been able to make your stay more pleasant. We hope you continue to enjoy your trip.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2017

I thoroughly enjoyed staying at this hotel. Staff are friendly and anticipate your needs.

The only negative may have been just in relation to the room that I had (205), and that is that although there is a cabinet clearly designed to hold a bar fridge, there is no fridge in it. Having a fridge to store cool drinks is just a personal preference of mine, and I am not going to mark the property down on this omission, as it may not matter to other guests.

Stayed: April 2017, travelled solo
Review collected in partnership with this hotel
Thank Steve K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RelacionesPublicasEK, Director de Relaciones Públicas at Hotel Boutique Carvallo, responded to this reviewResponded 12 April 2017

Dear Steve, thank you very much for your comment and understanding for the lack of our mini bar, we hope that we can improve in that aspect, so that on your next visit you enjoy a perfect experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2017

I fully enjoyed staying at this hotel. It was clean, and the staff were really very friendly. The location is perfect for enjoying downtown Cuenca. The breakfast provided a diverse set of choices, and the fresh fruit juices were really nice.

Stayed: March 2017, travelled on business
Review collected in partnership with this hotel
Thank janboll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RelacionesPublicasEK, Director de Relaciones Públicas at Hotel Boutique Carvallo, responded to this reviewResponded 24 March 2017

Dear Jan, It is a pleasure to know that our customers feel that every detail is made especially for them. We appreciate your preference and hope you can visit us again to have the pleasure of serving you again.

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Reviewed 14 March 2017 via mobile

Gorgeously restored XIX century colonial house, centrally located in the historic centre of UNESCO heritage Cuenca. Everything was impeccable: rooms, common areas, cleanliness, generous breakfast, and extremely professional and helpful staff. Great choice in Cuenca.

Stayed: February 2017, travelled as a couple
Thank Gigi L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RelacionesPublicasEK, Director de Relaciones Públicas at Hotel Boutique Carvallo, responded to this reviewResponded 15 March 2017

It is a pleasure to know that our customers feel that every detail is made especially for them. We appreciate your preference and hope you can visit us again to have the pleasure of serving you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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