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“Very nice hotel and kind staff”

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Tierra Viva Arequipa Plaza Hotel
Ranked #4 of 104 Hotels in Arequipa
Certificate of Excellence
Reviewed 31 May 2014

Hotel is very nice and conveniently situated in the center, rooms are very spacious.
The additional plus was kindness of the staff: we arrived early in the morning after 4 days of trek and night bus, and our room was available upon arrival at no extra charge, which was much appreciated.

  • Stayed: November 2013, travelled as a couple
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Thank Mv P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this reviewResponded 2 June 2014

Dear Mv P,

Thank you for sharing your experience at Tierra Viva with other travelers and for having stayed at our Tierra Viva Arequipa Plaza.

We hope to welcome as our guest again soon in Lima, Cusco, Arequipa or Puno!

Best regards,

Carolina Saenz
Guest Relations
Tierra Viva Hotels

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187 - 193 of 729 reviews

Reviewed 25 May 2014

Centrally located a couple of blocks from Plaza de Armas. Rooms were very comfortable, nice amenities, wonderful service and one of our favorite breakfast buffets.

Only bad thing were the walls were thin and I could clearly hear my neighbors and street noise. We also were not offered complimentary service to the airport as mentioned in other reviews.

  • Stayed: May 2014, travelled as a couple
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Thank SullafaK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this reviewResponded 26 May 2014

Dear SullafaK,

We would like to thank you for taking time to share your experience at Tierra Viva with other travelers.

We really value the feedback from our guests because it helps us improve our service every day. We are committed to ensuring that every stay at Tierra Viva Hotels is as pleasant as possible.

Once again, thank you for your feedback, and we hope to have you again at any of our Tierra Viva hotels in Lima, Arequipa, Puno or Cusco.

Best regards,

Carolina Saenz
Guest Relations
Tierra Viva Hotels

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Reviewed 13 May 2014

Situated centrally . Room is very big (superior double ) . Is definitely worth the extra pay . Free coffee facility as well . You also get free complimentary beer and soft drinks once only . Free water every day (we only stay for two nights ) Breadfirst choice may not be to every one liking due to the limited selection . However we find that was sufficiently .Staff are very friendly . Get one complimentary tranfer from airport to hotel .

  • Stayed: May 2014
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Thank Connieconni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this reviewResponded 15 May 2014

Dear Connieconni,

Thank you for your excellent comment!!

We hope to have you again at Tierra Viva very soon.

Kind regards,

Carolina Saenz
Guest Relations
Tierra Viva Hotels

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Reviewed 10 May 2014

This may have been our favourite hotel in our South American travels. The staff were excellent, helpful, and consistently friendly. The rooms were very comfortable and actually had relatively good soundproofing windows. The whole mix made for a great sleep.
Even the breakfast had extras we didn't find elsewhere.
Customer service is not always front and centre in South America but this hotel was a wonderful exception.

  • Stayed: April 2014, travelled as a couple
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Thank Deb H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TierraViva01, Director General at Tierra Viva Arequipa Plaza Hotel, responded to this reviewResponded 12 May 2014

Dear Deb H,

Thank you for your excellent comment and for having stayed with us.

We hope to have you again very soon at any of our Tierra Viva Hotels.

Best regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels

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Reviewed 7 May 2014 via mobile

We stayed 2 nights in Tierra Viva before heading to Colca Canyon.
About 30 minutes from the airport. They offer free pick up from the airport which is great so you don't have to hassle with the taxi drivers.
The hotel is two blocks from plaza de Armas. Cannot be better located! You can walk to any attractions!
Many restaurants around at affordable prices!
The room is a bit small, but you only sleep there so that's not much of a problem. We had a room with a view of the courtyard so it was quite quiet. There are a lot of honking on the streets.

The breakfast was simple with ham, cheese, cereal, fruits and juices. Enough to start the day!
We would stay there again!

Stayed: May 2014
Thank Skylyn9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TierraViva01, Director General at Tierra Viva Arequipa Plaza Hotel, responded to this reviewResponded 9 May 2014

Dear Skylyn9,

Thank you very much for your excellent comment and for sharing your experience at Tierra Viva with other travelers.

We hope to have you again, very soon, at any of our hotels Tierra Viva in Lima, Arequipa, Puno or Cusco.

Best regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels

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Reviewed 29 April 2014

The location is perfect, near the beautiful Plaza de Armas but far enough to be a quiet place. We stayed for 3 nights. The room was spacious and very comfortable, the bathroom was modern and with a very large shower, with plenty of hot water. The staff were very helpfull and we had a remarkable stay at your place. The cafeteria was very nice and the girl working there was making sure we had everything we needed, the buffet was always full as if we were the first to arrive .thank you for your outstanding service, and your smile every morning. The food was excellent.
We did a 3 days trek in the Colca canyon and the hotel store our luggages at no charge.
Gracias amigos!
Renee and Conrad from Canada

  • Stayed: April 2014, travelled as a couple
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Thank 396Renee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TierraViva01, Director General at Tierra Viva Arequipa Plaza Hotel, responded to this reviewResponded 5 May 2014

Dear 396Renee,

Thank you for your excellent comment and for considering Tierra Viva as “One of the Best”.

We hope to have you again, very soon, at any of our hotels Tierra Viva in Lima , Arequipa , Puno or Cusco.

Best regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels

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Reviewed 20 April 2014

We had a party of nine come here on holiday, and they got us in and going quickly. They drove us to and from the airport. The rooms were excellent: clean, fully functional, roomy, and a big shower. They even held our baggage for free in the time after we checked out before we left for our flight. Only a few blocks from the town square (Plaza de Armas) and the market, yet much quieter than either of those places (The Plaza de Armas can get quite loud.) in a safe part of town.

  • Stayed: April 2014, travelled with friends
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Thank LeoBeraCai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TierraViva01, Director General at Tierra Viva Arequipa Plaza Hotel, responded to this reviewResponded 22 April 2014

Dear LeoBeraCai,

Thank you very much for your excellent comment and for sharing your experience at Tierra Viva Arequipa Plaza with other travelers.

We hope to have you again, very soon, at any of our hotels Tierra Viva in Lima , Arequipa , Puno or Cusco.

Best regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tierra Viva Arequipa Plaza Hotel

Address: C/ Jerusalen 202, Areq 01, Arequipa, Peru
Phone Number:
Region: Peru > Arequipa Region > Arequipa
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #4 of 104 Hotels in Arequipa
Price Range: £47 - £60 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tierra Viva Arequipa Plaza Hotel 3*
Number of rooms: 26
Official Description (provided by the hotel):
Hotel Tierra Viva Areqiupa Plaza has 26 spacious and comfortable rooms newly renovated and extended over a 3 floor building located in the heart of Arequipa. Tierra Viva Arequipa Plaza is located in the heart of Arequipa, just 2 blocks from the Plaza de Armas, 1 block from Calle Mercaderes, commercial and tourist heart of the city. A 15-minute taxi ride from the Arequipa´s airport and 5-minute taxi ride from Arequipa´s bus stations. ... more   less 
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