The staff is superbly nice. They are on the right track, but the place is simply too new. The restaurant is ungrounded. We and about a dozen others waited over an hour ... didn't get water... nothing.. the waitress came out and started telling people that they didn't have what people ordered... after an hour! People got up and left. We felt a little bad because they mean well and they are nice, but it was very late and we were starving. The power went out twice within the first two hours of our stay. Others in the hotel said that it had gone out for 6 hours earlier in the afternoon, however, this wasn't the hotel's fault. They had no emergency lighting and few candles so if you didn't have a flashlight, you'd be SOL. They literally were still finishing my room when I walked in with my suitcase. Man was in there with tools, etc. I almost went to another place on the spot, but they pulled it together fast enough for me to stay. I don't know exactly what they charge, but I wouldn't pay more than $50 or $60 a night for this place until they get it together.
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- Also Known As:
- Imperial Hotel Cusco