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“Too new, not a great location”

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Imperial Cusco Hotel
Ranked #92 of 162 Hotels in Cusco
Oakland, California
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Too new, not a great location”
2 of 5 bubbles Reviewed 17 June 2008

The staff is superbly nice. They are on the right track, but the place is simply too new. The restaurant is ungrounded. We and about a dozen others waited over an hour ... didn't get water... nothing.. the waitress came out and started telling people that they didn't have what people ordered... after an hour! People got up and left. We felt a little bad because they mean well and they are nice, but it was very late and we were starving. The power went out twice within the first two hours of our stay. Others in the hotel said that it had gone out for 6 hours earlier in the afternoon, however, this wasn't the hotel's fault. They had no emergency lighting and few candles so if you didn't have a flashlight, you'd be SOL. They literally were still finishing my room when I walked in with my suitcase. Man was in there with tools, etc. I almost went to another place on the spot, but they pulled it together fast enough for me to stay. I don't know exactly what they charge, but I wouldn't pay more than $50 or $60 a night for this place until they get it together.

  • Liked — Friendliness of staff, but most of Peru is like that
  • Disliked — No elevator. Restaurant.
  • Stayed June 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank rephello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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114 reviews from our community

Traveller rating
    24
    49
    30
    7
    4
See reviews for
26
28
8
7
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Charlotte, North Carolina
Level Contributor
292 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 bubbles Reviewed 2 June 2008

We did not pick this hotel. Our original hostel did not have a room for us, so they put us up here and honored our original $35/night rate. I think this hotel’s normal rate is much higher though.

This was the nicest hotel that we stayed at in Peru (however we never spent more than $65 a night other than in the depths of the jungle). It’s a new (was still under construction), clean hotel with a very nice staff. The room had a flat screen TV and the bathroom was marble with a phone. Free internet is available in the lobby. The neighborhood is safe, but not the most convenient (near the market and PeruRail to Puno). However, taxis anywhere in the city are very cheap – less than $1 US.

My only complaints are the construction noise and the hot water was iffy and only was working about half the time.

  • Liked — Beautiful, clean hotel with nice staff
  • Disliked — Construction noise, lack of 24/7 hot water and location
  • Stayed May 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WanderLSP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Imperial Cusco Hotel

Property: Imperial Cusco Hotel
Address: Av. Centenario N0 741, Cusco, Peru
Region: Peru > Cusco Region > Cusco
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #92 of 162 Hotels in Cusco
Price Range (Based on Average Rates): £
Hotel Class:3 star — Imperial Cusco Hotel 3*
Number of rooms: 22
Reservation Options:
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Also Known As:
Imperial Hotel Cusco

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