We stayed at the Samay for 7 days, we have nothing bad to say about the breakfast which was great, the rooms were clean and comfortable, and the location was manageable!
HOWEVER, what would not make us come back to this hotel would be:
The staff were unhelpful and unprofessional!- during our stay staff walked into our room 3 times without knocking, one time was at 6:30am whilst we were sleeping to have a look inside the bar fridge? WHY WAS THIS NECESSARY?
We sent items to be dry cleaned and they came back with 4 holes from being stapled to a reciept? The staff just brushed off our concerns.
Overall, we wouldnt recommend this hotel, regardless of how cost effective it may be!
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- Also Known As:
- Samay Hotel Cusco