we hate organized tours... in general we try to organize everything on our own, but we had just a few days and decided to do it with an agency. Different friends (who do not know each other) recommended this agency, and they were more than right. When arriving Cusco, we phone them (we did not ask for the transfer, but you should do it!). At the phone, the lady was expecting my phone call, they were completely aware that we were arriving that day and that 2 days later we were doing the tour with them. Later, the same day, a guide come to our hotel and explain us everything related to our tour. What to bring, not to bring, etc. He was very nice, and spend almost 1h30m with us.
The tour itself, 2 days later, was amazing. The guide (Nilino, or Nilo) was great. He was excelent in type of information, answering all our questions (as silly as they can be!), with respect. We spent 2 days with him, and he could not be more professional. The food and beverage was very good as well. We had bananas and cookies as snacks both days, rice with pork as lunch. We did the short 2 days trekk... but we will come back for the 5days/4nights one. Congratulations Cusco Explorer!
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