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“Unique Hotel, Good Location”
Review of Unaytambo Hotel

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Unaytambo Hotel
Ranked #38 of 169 Hotels in Cusco
Certificate of Excellence
Newtown, Pennsylvania
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Unique Hotel, Good Location”
Reviewed 1 July 2013

This was definitely the most unique hotel my friends and I stayed at in our recent visit to Peru as it's essentially attached to an archeological site and has a very rustic feel. Once we finally oriented ourselves to the city, we realized it was also a very good location, about 2 1/2 blocks from Plaza de Armas. The first few nights we stayed in a small bedroom with 3 twins on the right side of the courtyard which was fine, but close quarters. We returned after a 4-day hike to a beautiful, much larger, room on the opposide side of the courtyard with 2 twins and queen that had windows that opened up toward Qorikancha (I loved this room). The only other downside of our first room is that we could hear a lot of outside noise and there is a nightclub somewhere close by so bring your ear plugs if you are sensitive sound when trying to fall asleep. I didn't hear the same level of noise when we were on the otherside of the courtyard. In June it's definitely cold and there is no central heating but with space heaters and heavy blankets, you are nice and warm at night. The staff there was very friendly and accommodating, we left our luggage for days while we went hiking and we felt comfortable having them move it in and out of different rooms for us while we were gone.

  • Stayed June 2013, travelled with friends
    • Value
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Helpful?
Thank Kendra_J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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258 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
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English first
Sydney, Australia
Level 3 Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 July 2013

This hotel is in a historic building and has a lot of character - from the little lane you enter from to the courtyard (lovely place to sit under the sun) and the room itself with its thick plastered walls and deep wooden window. Comfortable warm bed. Clean - although we did get a beetle in a towel one night. Great shower - warm and good pressure (particularly wonderful after the Inca Trail). One of our lights didn't work as we couldn't find the switch and neither could the hotel staff, which was more funny than an issue. Our window faced the lane so sometimes had noise at night (parades of some form it sounded like) but didn't bother us too much.
Location is very good - right next to the spectacular Sun Temple, close to the square, and also close to lots of restaurants and 2 convenience stores.
Great breakfast - not a huge choice but what was there was good and eggs cooked to order.
Provided laundry - cheap and easy, but one time it wasn't completely dry so we had to use the hairdryer.
Brilliant staff - spoke very good English, very helpful. We did the Inca Trail in the middle of our stay - extremely smooth transfer of the luggage we left with them - in fact, we left them in our room and when we got back they'd already put them in our room again! On the last day, I wanted to go to an animal sanctuary I heard about and the lady called a friend to find out more about it and booked us a car to take us there and back.
Excellent choice in Cusco.

  • Stayed April 2013, travelled as a couple
    • Value
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Helpful?
Thank ninoknus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, TX
Level 5 Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 23 June 2013

We try to seek out hotels with a lot of character and charm--something we can't find anywhere else--and Hotel Unaytambo definitely qualifies. Loved the entrance off a pedestrian alley that has a real Incan wall, the historic building with crooked steps and slanted floors of the second story, the large triple room (Rm. 204) with its interesting layout and balcony overlooking the Temple of the Sun. The hotel has an amazingly good location, just a couple of blocks from the Plaza de Armas and across from the Temple of the Sun. It's an easy walk to restauarants and
all the fun parts of town.

For all these reasons, we were glad to stay here, but we did have some complaints. Most significantly, the bathroom smelled horrible--a sewage smell--and the smell never went away. We had to keep all drains closed and the door shut at all times, or the room would have been unusable. I don't know if this is a temporary issue (since I noticed another recent reviewer complaianed about this) or something that will continue to be a problem. For whatever it is worth, though, the hotel did give us a small discount on the bill when we raised the issue at check-out. They seemed surprised to hear about it, so maybe it is not an ongoing problem.

The beds were comfortable; wi-fi worked reasonably well; there was plenty of hot water; and the room had a safe. The room could have used more light. It also got fairly cold in the room (common problem in Peru), but they gave us an electric heater (which didn't help very much), and there were extra blankets, which did help. The shower was poorly designed and you have to turn off the water frequently to avoid flooding the bathroom. Breakfast was very good and included eggs cooked to order, but there are only four tables, which doesn't meet the need.

Given the issues with the hotel, I couldn't decide between a rating of 3 or 4, but there are enough good points about the hotel that I thought warranted the higher rating.

Room Tip: Room 204 is a superior quality quad room (can be used as a triple)--worth paying extra for the space...
See more room tips
  • Stayed June 2013, travelled with family
    • Value
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Helpful?
1 Thank travelbug44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ga
1 review
Reviewed 14 June 2013

Picked this hotel out of the list mainly because of the great reviews and it did not disappoint us. Historic hotel across the street from the temple of the sun and the center of ancient Cusco. Rooms were clean, reasonable, and quiet. All rooms face a serene courtyard. Close to everything. The service and individual care are this boutique hotels best quality. Booked our Machu Picchu tour through Nataly at the front desk. She was excellent, organized, and very efficient. The tour price through the hotel was the same as you will find anywhere in the city ( 290.00/person for the 1 day whirlwind including the vista train which was well worth the extra 20.00/person ) and Nataly was actually waiting for us herself to take us back to the hotel when we got off the bus at the end of the day back in Cusco. Now that is service! Well done Unaytambo!

  • Stayed June 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank unknownrider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC
2 reviews
Reviewed 11 June 2013

We recently stayed here and the smell in our room was so bad we could not sleep. They are currently doing work in the courtyard in the samle complex as this hotel is situated and the rooms smell of human excrement. We were moved to a second room but the smell was no better. The staff were apologetic but the manager never followed up with us even though we left the hotel for the second night and stayed elsewhere. I highly recommend yo do not stay here until the work is complete and the smell has gone. It was a terrible experience. The Ramada Del Sol was much more pleasant, and not much more expensive.

  • Stayed May 2013, travelled as a couple
    • Value
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Helpful?
Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deep South Texas
Level 6 Contributor
154 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 10 June 2013

I booked this hotel based on reviews and knowing nothing about Cusco, and it turned out to be a great choice. We had to make a couple of changes after the booking, including cancelling one night in the middle of our reservation so we could stay in Aguas Calientes to see Machu Picchu, and the accommodated every request by e-mail. They also arranged for a driver (Juan Carlos) to pick us up and he was more than flexible with several changes of our schedule. The ride from the airport is no more than 10 minutes -- Cusco airport is not very large -- but it is a great option to have a driver waiting to take you to your hotel.

The entrance to the hotel is not on a street -- it is on a walkway -- and is a 5 - 10 minute walk to the Plaza de Armas. The location is very good, with a commercial street with ATMs one block away, and a street with most of the recommended restaurants right around the corner.

The hotel is small -- I think no more than 8 to 10 rooms -- and we saw very few other guests. The Wi-Fi worked well in the courtyard, which was a great place to site when it was warm.

The only downside -- since the hotel is quaint and "woody", there was some noise both from other guests coming up the stairs and from the street/alley late at night. The rooms were very nice -- decent size and I wouldn't call them modern, but very comfortable.


The front desk and staff were fantastic. The breakfast was decent -- cereals, cheese, meats, and they prepared eggs for you if you wanted.

The hotel also arranged for a driver to take us to Ollantaytambo to catch a train and to pick us up from there and take us to sites in the Sacred Valley - making our short stay very easy.

Good value for the money -- I would stay here again.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank 2fromTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, MD
Level 4 Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 9 June 2013

Great hotel - really lovely and helpful staff. Assisted with coordination of taxis (because you can get screwed in Cusco if you don't get a legit taxi), kept our bags while we were on the trail and had everything set up in our room when we returned from the trek. Nice little breakfast each day, great location. Would definitely stay here again.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emily H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Unaytambo Hotel

Property: Unaytambo Hotel
Address: Pasaje Romeritos Nro. 402, Cusco cuzc 01, Peru
Region: Peru > Cusco Region > Cusco
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #38 of 169 Hotels in Cusco
Price Range (Based on Average Rates): £
Hotel Class:3 star — Unaytambo Hotel 3*
Number of rooms: 14
Official Description (provided by the hotel):
Welcome to Unaytambo, meaning in Quechua "Ancient Resting Place" a doorway to the history and culture of traditional Cusco, located on one of the city's principal streets next to Qorikancha "The Temple of the Sun" where inca walls remind us of the greatness of our ancestors, chowing the whole world the richness and history of our Imperial City. ... more   less 
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