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“Romantic Mystical Luxury in the Center of Cusco!”

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Andean Wings Boutique Hotel
Ranked #35 of 164 Hotels in Cusco
Certificate of Excellence
New York City, New York
Level Contributor
211 reviews
175 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
“Romantic Mystical Luxury in the Center of Cusco!”
Reviewed 21 February 2014

As a travel writer for the website World-Adventurer, I have visited many different hotels around the world.

I stayed here with my girlfriend during our stay in Cusco. We chose the hotel based on its reviews and central location.


The Highlights:

1. Service: Friendly, thoughtful staff help create a relaxing and personal atmosphere. Great job!

2. Location: Steps away from the heart of Cusco, you can't go wrong with this excellent location. Restaurants and shops are around the corner.

3. Luxurious Rooms: Wonderful rooms with quality beds and some with a jacuzzi in the room! Ask about rooms with a view of the church.

4. Huge selection of tours: With a focus on the mystical and spiritual, this hotel offers some unique tours you will not find elsewhere! Discover the mystery of Peru here!

A great stay and I will definitely be back if visiting Cusco again! For pictures and the full review, check my website.

Room Tip: The suites with jacuzzis offer a unique experience!
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  • Stayed January 2014, travelled as a couple
    • Value
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Helpful?
2 Thank Davybert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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593 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (104)
Date | Rating
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English first
Roma, Italia
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 21 February 2014

We stayed at this hotel in two seperate steps of our trip in Peru. So, we had the chance to try two different room. Cuzco is not a big town, so evry hotel is very close to the center. Andean Wings is slighlty apart, around a corner of a main street.
The hotel has been build in an old villa, and it's central patio is now the bar/restaurant area. The hotel's architecture is probably the main reason you want to stay here. Everything is fascinating, and it really gives you the taste of what colonial times in Peru could have been.
Rooms ar beautifully decorated, each one with its own personality, and bed are very comfortable. Staff was friendly and helpful.
Probably one of the best hotel we've experienced in our Peruvian holiday..

  • Stayed August 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Gab71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 January 2014 via mobile

Cozy rooms and nice atmosphere. Friendly and helpful staffs... Pleasant stay enjoyed well... We had a train delay arrived late night they arranged dinner for us at 1:30 in the night... Impressive... Cleanliness was up to mark... Breakfast was Good..

Stayed January 2014, travelled as a couple
Helpful?
Thank Nelofer8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 January 2014

This hotel was good, the location is very close to the main square, the room we got was quite small and the bedding was kind of thin considering it gets cold at night in Cusco. Also, the shower in our bathroom had no pressure. Internet was really slow and almost non-existent. The hotel definitely needs some updating.The staff was very helpful and very friendly. The dining area was nice and very relaxing and the bar area was nice and they had a wall of photos to show off the famous people that have stayed in the hotel. Overall, just okay, if they update maybe they will get better ratings than average.

Room Tip: There's really no option on what floor since the hotel only has 2 floors. Maybe ask for thicker...
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  • Stayed November 2013, travelled as a couple
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Helpful?
1 Thank CottonCandy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melrose, Massachusetts
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 January 2014

This is a small and artful boutique hotel. It is apparent that when this 17th century manor home was converted into a hotel in 2009 a lot of thought went into its design and furnishings. The small bar regularly has a welcoming fire in the fireplace, and the dining area is filled with light. The smaller rooms might be a little close for some. We stayed in one of the larger rooms named Sacsayhuaman View which had its own small balcony. It was delightful. The hotel has a lot of open areas so sound does tend to travel, but we felt that the church bells and neighborhood fireworks just added to the Cuzco experience. The staff was very friendly and helpful. The included breakfast offered eggs cooked to order, along with fresh fruit and a variety of juices. We thoroughly enjoyed our stay in this unique hotel.

  • Stayed October 2013, travelled as a couple
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Helpful?
Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
87 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 13 January 2014

The rooms are small and utilitarian, but clean and comfortable. The lounge and dining areas are the real draw as they are quite unique and they are charming. Breakfast was a buffet and hot omelette made to order. Very good. The staff was helpful and, as everywhere we went in Peru, eager to please. The location is great, just a short walk from the Plaza de armas but far enough away that it avoids the chaos of the plaza. Just a heads up- if taking a taxi from train station, just hail one at the station, don't have the hotel arrange one as they charge a fair amount more.

  • Stayed October 2013, travelled with friends
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Helpful?
1 Thank Celtie14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vladybeis, Director Comercial at Andean Wings Boutique Hotel, responded to this review, 15 January 2014
Dear friends,

Thank you very much for your feedback, we are glad to hear you enjoy your stay with us; your words motivate us to put more effort even to our work, thank you.

Regarding the transfers hired in the Hotel, effectively our rates take a bit more but please we have to consider that we pay taxes, we guarantee the ride and our drivers in security matters and also we are responsible if something happens or is lost inside the cab, of course you can hire a free one on the station but they won´t cover all of this as we do when you hire a transfer with us.

Once again thank you for your comments and for your visit, we wish you safe travels and hope to have you again in a future.

Best Regards...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salt Lake City, Utah
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 10 January 2014

The hotel was okay, dated and was probably excellent at one time but that time has since passed. The desk staff were friendly and we had all the tea we could drink. We accidentally left an iPhone in the safe (we are positive it was there when we left) with the safe unlocked. When we called the hotel to check if they had found it is was nowhere to be seen. We went back through Cusco and checked in to see if it was there and after trying to suggest we left it somewhere else they explained all they had done to try to find it. They were apologetic and earnest about their searching but at the end of the day the staff in the hotel could not resist temptation or someone came off the street and stole it (the former is more likely though the doors do not automatically lock and the room may have been open after we left). So overall we take the room rate plus the $600 phone replacement cost into account to say this place was not worth it.

Room Tip: Don't know, both our rooms were awkward and cramped but its a historic building so that wasn'...
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank slc-john
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vladybeis, Director Comercial at Andean Wings Boutique Hotel, responded to this review, 15 January 2014
Dear friends,

Thank you always for your feedback that gives us the opportunity to improve our service and also clarify some specific cases that may damage our reputation.

Regarding your comments I would like to bring now our formal report coming from all the staff that has been involved. It is important to know also that we manage a “lost and found” policy that say that any item found in Andean Wings must be reported by our workers in the very same moment that is found, that day unfortunately front desk never received a report from House Keeping of an iphone found in your room before your call came to us.

According to front desk you left the hotel on December 20th early in the morning with destiny Machupicchu, later on that same morning around 10 am they received a call from you telling that you thought you left an iphone in the safety box but with the box open (please in a future and for your security, consider using a safety box appropriately, never left it open with your staff inside) and also the receptionist said that you wasn´t sure if effectively you left it behind but ask her to look for it, after your call front desk report the situation immediately to our House Keeping area and they look for the iphone in all the room with no success to find it.

After on when you come back again to the hotel on December 23th you ask again for the iphone but this time assuring that you left it in the open safety box of your room, they explain you again that nothing was found that day in the room and ask you to consider the possibility of other options like in your taxi to the station, the station itself, or maybe in the train to Machupicchu.

Unfortunately your iphone is lost and we are sorry for that but I can confirm at almost 99% that it was not left in Andean Wings, we trust our workers because we know them, we investigate and demand their police records before start working, the most recent proof is a last report of an expensive camera found in one of our rooms and it will be sent back to the United States this week to his owner with our assistance.

Thank you for your attention.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Andean Wings Boutique Hotel

Property: Andean Wings Boutique Hotel
Address: Calle Siete Cuartones 225, Cusco, Peru
Region: Peru > Cusco Region > Cusco
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #35 of 164 Hotels in Cusco
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Andean Wings Boutique Hotel 4*
Number of rooms: 17
Official Description (provided by the hotel):
Andean Wings Boutique Hotel is a charming and majestic boutique hotel where the perfect mixture of style, harmony and top-of-the-line aesthetics blend. Located in a renovated 16th century Spanish colonial house, it lies just two blocks away from the Plaza de Armas of Cusco, the true heart of the Peruvian Andes. We provide all the amenities of a five-star hotel combined with the modern concept of a Boutique Hotel, promising personalized services, uniquely decorated rooms full of antiques and original works of art - simple, yet luxurious pleasures for our guests. Our objective is to offer our visitors a warm and welcoming stay which surpasses most other hotels in the area and thereby complimenting their travels in Peru. Try our menu at Mandela's Restaurant & Tapas Bar, located in the hotel's colonial courtyard, a cuisine created to delight the most discerning of palates. We offer a fabulous repertoire of International-Peruvian Fusion Cuisine using the highest culinary techniques in the world - try our exquisite Lomo Saltado and our famous Grilled Trout accompanied with Yellow Pepper Risotto, or enjoy our new Cusquenian flag cocktail, the Tic'aPukalla'c, a unique beverage that simply defines freshness and flavor! ... more   less 
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