This property is located a couple of blocks off the Plaza de Armas in Cuzco. Everything from location, cleanliness, service, staff, breakfast, transportation service, attention, etc is excellent. We stayed in the only suite, Room 501. This room is very comfortable, spacious and seems to have been recently renovated. The pillow and mattress and covering were the best. We arrived on 12/30, so we chalked up the discoteka bar noice that went on until 6:00 am and vibrated in this room. It was unbearable. We returned after New Years to stay another day in Cuzco. The vibration and pounding bass from the discotekas (they are apparently all around and there is a new one next door) was more than we could take. We had the front desk manager come up to the room to experience what we were. She promptly contacted her manager and we were told that we would not have to pay for that night. The hotel was full and they could not move us to another room. When speaking to other staff, they said that other guests have complained of the noise. This is very disappointing as we really liked this property and would like to say that we would stay there again, but we would opt to stay somewhere off the plaza.
Cuzco should do more to regulate the number of discotekas, decibles and hours of operation.More
- Free Wifi
- Breakfast included