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“"feeling like being home"”

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LP Los Portales Hotel Cusco
Ranked #20 of 164 Hotels in Cusco
Certificate of Excellence
Surrey, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“"feeling like being home"”
Reviewed 18 December 2013

I was in cusco one month ago stayed at Los Portales for 3 night. I was just feeling like being in home. The staff is really nice and helpful, they make me feel really comfortable,i had a really great time there, enjoying food, having relaxing, just feeling like being home. The location is perfect, I could walk everyday and see the beauty of this city and it took me just about 5 minutes. For sure I would recommended this hotel. It was a really nice experience and Im planning to came back next year whith my friends from Vancouver.
Regards.

Room Tip: From rooms on the second floor you can enjoy a nice view and the sunny days.
See more room tips
  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vancouvergirl_2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZuleikaRodriguez, Gerente at LP Los Portales Hotel Cusco, responded to this review, 23 December 2013
Dear Guest,

Thank you for taking the time to share your experience at Los Portales Cusco Hotel on Trip Advisor.
We are more than happy about your excellent comment. Our Staff are dedicated to make each one of our guest´s experience a memorable one.
I am sharing your comments with our staff which I am sure will be encouraged to keep up their level of service.
We will be waiting for your return.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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647 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (66)
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English first
Cusco, Peru
Level Contributor
1 review
Reviewed 10 December 2013

This is one of my favorite places to stay when I come to Cusco on business. They not only have great rooms, but great facilities, lovely and attentive staff and is perfect for a business stay as it is very centrally located.

The buffet breakfast was great and I would 100% recommend this hotel. The rooms are comfortable, big, and quiet. I give it five stars!

Room Tip: Choose a room with a view over their lovely courtyard!
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shupaze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZuleikaRodriguez, Gerente at LP Los Portales Hotel Cusco, responded to this review, 18 December 2013
Dear Guest
Thank you for sharing your experience at Los Portales Cusco Hotel on Trip advisor.
It is so happy to read your kind words about our staff and facilities, rest assure we will share your comments with our team.
Comments like yours make us continue our efforts to provide our guests an unforgettable experience.
Thank you again for sharing your impressions about our Hotel.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 November 2013

Los Portales exceeded all our expectations. We stayed 2 nights and returned for one more night after Machu Picchu. The staff welcomed us back like long lost friends and our luggage was already in our room when we got back. Alex could not do enough for us and Freddy was the best waiter we had on the whole trip. The restaurant served high quality and very tasty food and the free supply of coca tea helped to acclimatize. We would have loved to stay much longer. Everything is walking distance away, but the court yard is like an oasis. Really loved it!

Room Tip: Were on the 4th floor, which was great - even though the lift was broken.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hilla56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZuleikaRodriguez, Manager at LP Los Portales Hotel Cusco, responded to this review, 27 November 2013
Dear Guest

Thank you for sharing your experience at Los Portales Cusco Hotel on Trip advisor.
It is so happy to read your kind words about our staff and facilities, rest assure we will share your comments with our team specially with Alex and Fredy.
Comments like yours make us continue our efforts to provide our guests an unforgettable experience.
Thank you again for sharing your impressions about our Hotel.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
230 reviews
167 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 3 November 2013

This hotel very well located and very good for a 3 star.
stayed here for 2 nights - could have stayed longer.
Nice restaurant. Enjoyed the food.
Staff very helpful.
Coca tea on demand in lobby - helped us acclimatise.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FullTime_traveller9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZuleikaRodriguez, Manager at LP Los Portales Hotel Cusco, responded to this review, 4 November 2013
1.- Dear Guest

Thank you for sharing your experience at Los Portales Cusco Hotel on Trip Advisor.

We are very pleased to read about our Staff and that you had a memorable stay with us in Cusco. Rest assure we will share your comments with our team.

We hope to see you at Los Portales on your next trip to Cusco.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 October 2013

Great service and friendly staff. For westerner travelers, the price will be a treat, although for south american standards it will not be the cheapest, but totally worth it. It is very well located as well, near the main square and full of useful business around. Recommended

Stayed September 2013, travelled with friends
Helpful?
Thank Tamara P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZuleikaRodriguez, Manager at LP Los Portales Hotel Cusco, responded to this review, 31 October 2013
Thank you for taking the time to share your recent stay with us on Trip Advisor.
We are very pleased to read you positive comments which will be share with our staff.
We look forward to have you as our guest soon.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Petersfield, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 October 2013

We stayed here for a week as part of a holiday to Peru. It is a lovely hotel, close to the centre of Cusco. The bedrooms are clean and fresh and the breakfast is good. The staff are very friendly and helpful and go out of their way to help their guests. Definitely a great hotel to stay in Cusco.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clare B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZuleikaRodriguez, Manager at LP Los Portales Hotel Cusco, responded to this review, 31 October 2013
Thank you posting your comments about your recent stay with us on Trip Advisor.
Comments like yours make our team proud of their work place and motivates them to continue with their commitment on personal service .
We hope to see you again.

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
134 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 25 October 2013

We stayed here on our trip to Peru last year. I booked through a travel agent and the room cost was really affordable. We had stayed at some just ok places on this trip so I was so pleasantly surprised to walk into this place and see how nice it was. Large lobby/atrium and they greet you with mate tea to help you get acclimated.

Location was great, rooms were large and clean and the hotel restaurant was really good! Very large breakfast spread in AM with great choices and dinner menu was awesome. Most notably the chicken soup. Delish!!

Would definitely stay there again!

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emily V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZuleikaRodriguez, Manager at LP Los Portales Hotel Cusco, responded to this review, 28 October 2013
Dear Guest

Thank you for sharing your comments about your recent stay with us on Trip Advisor.
We value your opinion and make sure we will share your positive comments about our staff and service with our team, also We are so happy that you enjoyed our Restaurant.
We are looking forward to have you with us again

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about LP Los Portales Hotel Cusco

Property: LP Los Portales Hotel Cusco
Address: Av. El Sol 602, Cusco, Peru (Formerly LP Cusco Hotel)
Region: Peru > Cusco Region > Cusco
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #20 of 164 Hotels in Cusco
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — LP Los Portales Hotel Cusco 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
Our hotel is a few steps from the historic and financial center of Cusco. We are located in front of the Temple of the Sun “Koricancha” and just four blocks from the Main Square. Los Portales Cusco Hotel is your best choice to enjoy the archaeological Capital of America or do business on El Sol Avenue, the main street passing through downtown. Los Portales Cusco is a comfortable hotel with services suitable to the needs of the modern traveler. Our restaurant offers a complete breakfast buffet and a selective menu of national and international food. ... more   less 
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