From our point of view, the best feature of this place is the service, which was fabulous. We were met at the airport by two people, one of whom spoke fluent English. We tipped 15 sols for the 15 minute ride. A nice girl greeted us at the front desk and offered tea. We asked about a place to eat and were given a map with directions to Plaza de Armas, a great people place in a delightful square. It was very easy to find places to eat and drink. Our room was modest, but more than adequate. Wireless in the room (and hotel) was consistently strong. Breakfast was not very good. The morning we checked out, we had several hours to kill
before needing a taxi to the airport. We stored our bags and a very helpful front desk person directed us to the city market where we had a great time, before returning to the hotel. A taxi had already been ordered for us. Our bags, including carry-ons, were carried out to the taxi for us. To conclude (almost), the service at this place was terrific and all front desk personnel were eager to please and spoke fine English. I have only one complaint, but it is a big one. Almost every hotel these days has either an inroom safe or a secure safety deposit box area near the front desk which is keyed, the hotel and the client each having a key both of which are required for entry - like a safety deposit box at a bank. This place has neither inroom boxes or a secure general area and, for me, it is the single reason I will not return. This hotel's idea of security is quite unbelievable. They ask the client to fill out a form describing
what he/she proposes to store in safe-keeping (they ask for currencies and AMOUNTS of each). I refused to indicate amounts. You put what you want to store in a brown envelope. They staple this closed and staple the form to the front, then put said form in a small room off the lobby where, as far as I could see, access was pretty easy. I left my valuables in this position
for two days during a visit to Machu Picchu and worried about my money the whole
time. I am happy to report my fears were groundless, but what a way to ask
a tourist to store valuables which on a long trip far away from home are so
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