We had two stays, before and after our trip to Machu Picchu. We were on a half-board package at a super price. On our first stay, the reception worked well and we were very impressed with the upgraded balcony room we were given. Only one item on the a la carte menu was excluded so we ate some great meals. Breakfast was extensive. The staff were so pleasant and friendly and had a worrying ability to remember names. Our second visit was not quite so smooth, a long wait in the rather chilly reception area and the need to see several rooms before a satisfactory one was produced (windows do not open even though the balcony door did!!). But the quality of dinner and the staff compensated.
A small sour note is that they agree a dollar rate and then refuse to charge in dollars, using a rate that is a few percent in their favour. Why do they do this in a five star hotel?
Thoroughly recommend hotel, one of the best around.
- Official Description (provided by the hotel):
- Located in the city's historical center, the JW Marriott Hotel Cusco combines the needs of today's luxury traveler with the design elements of an architecturally stunning archaeological site. History-seekers will find Peruvian cultural artifacts in the hotel's two exhibition halls. Accommodations are equipped with the latest technology including Wi-Fi, LCD cable TVs, and oxygen systems for a fee. Designed around a colonial convent, this hotel in Peru features resort-like amenities including a Cusco restaurant with excellent Peruvian cuisine, a bar and a full-service spa offering a relaxation heated pool, sauna, steam room and treatments inspired by ancient techniques. The JW Marriott Hotel Cusco also offers 1,442sq.Ft. Of meeting space and professional planners to assist in creating your perfect event in Cusco. ... more less
- Reservation Options:
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