We stayed at the JW Marriott in Cusco as a bookend to a 5 day hike on the Incan Trail to Machu Picchu...4 couples in total including ourselves.
Overall - Upon walking into this hotel, we knew we were in for something special. The lobby looks like it is straight from a history book. We had read about the painstaking process the hotel took to restore an old monastery. To say that they did a great job of the restoration is an understatement. Check in was prompt, we were provided with free water bottles (always a concern when travelling in south america) and offered up some coca tea and apples to aid us in adjusting the the high altitude of Cusco. Check in staff were extremely friendly, upgraded us to a suite and efficiently explained the amenities (free wifi and spa amenities anyone?!) and got us into our room asap so we could settle in and start to explore the city. The lobby/bar area is spacious with plenty of comfortable couches, chairs, tables, fireplace and huge courtyard. Overall the hotel is amazing - definitely 5 stars and one of the more impressive standouts in the JW Marriott line.
Rooms - We stayed in a Suite for on the front end of our trip and had a gorgeous view of the entire cityscape from our windows. The suite had 2 bathrooms - one for the master bedroom and one for the guests off of the extra/separate "living area". The room itself was clean and brought in the design / look / feel of the rest of the hotel. On the end of our trip, when we returned from our hike, we had a regular room, but it was no less comfortable, clean and exactly what we needed upon returning after a long trek through the forest to Machu Picchu. The beds - it has to be said - are the most comfortable beds/sheets I have ever slept in and as a faithful Marriott member, I've slept in the range of them!
Spa Amenities / Services - The spa amenities in general are free to guests -- which includes a small heated pool, a steam room, a sauna and a hot tub. This was ideal for those of us coming off the hike that needed to relax our muscles. In addition, one of my girlfriends and I booked a mani/pedi afterwards to treat ourselves for making the 26 mile hike. Free iced water and plenty of towels are available. The only caveat I will give to the paid spa services is that it's not a huge spa - my girlfriend and I tried to book our mani/pedis at the same time; however, they only have one person on staff to really execute services. So in the end we just did them at separate times and got back together later in the afternoon.
Restaurant / Room-Service / Bar - Breakfast comes for free with the room for up to 3 people and it's not your average powdered eggs and coffee - this included fresh fruits, meats, cheeses, juices, made-to-order eggs/omeletes, bakery items, etc. Allowed us to really gear up for the day. We also ate at the restaurant one night, and it was fab-u-lous. Between the actual meal we ate and the service, we were in love. It has to be said that Miguel P. - the restaurant supervisor - was the man. He seemed to do it all - and in his previous life as a incan trail porter, he gave us some excellent tips for our hike ahead. In addition, he gave us some digestive tea some extra coca leaves to help prepare for the toll the hike would take on our bodies. Further - when we returned and sat in the bar watching the football games - he remembered us and asked how our hike was and sent us off with some extra boxes of tea that we enjoyed so much on the trail.
We also ate and drank at the bar watching the world cup football games and food and drinks were delicious and well made. I even requested an off menu item (mac and cheese that I was craving) and they had no problem whipping it up for me. A must try is their Machu Picchu drink - it's not only pretty, but tasty!
Location - was in Cusco proper and about a 5-10 Sol ride (20 mins) to the airport. Really easy to walk into the main square/shopping/restaurants in Cusco and very close to the restaurants we wanted to eat. No need for a taxi, so long as you don't mind a little walking. In addition, the Pisco "museum" is right across the street. Don't mind if I do try all 500 pisco variations....
Definitely a must stay if you plan to go to Cusco!! Location, staff, the property and amenities made it one of the best JW's I have stayed in!
- Official Description (provided by the hotel):
- Located in the city's historical center, the JW Marriott Hotel Cusco combines the needs of today's luxury traveler with the design elements of an architecturally stunning archaeological site. History-seekers will find Peruvian cultural artifacts in the hotel's two exhibition halls. Accommodations are equipped with the latest technology including Wi-Fi, LCD cable TVs, and oxygen systems for a fee. Designed around a colonial convent, this hotel in Peru features resort-like amenities including a Cusco restaurant with excellent Peruvian cuisine, a bar and a full-service spa offering a relaxation heated pool, sauna, steam room and treatments inspired by ancient techniques. The JW Marriott Hotel Cusco also offers 1,442sq.Ft. Of meeting space and professional planners to assist in creating your perfect event in Cusco. ... more less
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