This is a very sweet looking little hotel, with very colourful furnishings (bordering on the gaudy). We stayed with our 11 year old son for 2 nights in October 2013. We had a triple room, which was probably just a double-room with an extra bed, making it a bit cramped for 3. The beds were comfy enough, but the room could have been a bit cleaner. There was a decent electric heater, which kept it warm at nights.
The shower was hot, though there was some mould on the walls and shower curtain. There was an internal window only, which looks out into a central well in the middle of the hotel. This made the room a little dark, and also noisy in the mornings, as you can hear them laying breakfast tables at about 5am.
The rooms do have Wi-Fi, and there is a hot and cold buffet breakfast which was fine. The location is about a 12-15 minutes walk from the centre of Cusco, and next door to the Indian market. The service was OK, though not the friendliest we have seen. Nothing wrong with it, just not as welcoming as some. Little English spoken by most of the staff.
This is definitely not a 4* hotel. I would say it between a 2 and 3*. However, it is a reasonable place to stay for a couple of nights. We got an offer on Groupon, which meant we only paid about $60, which is very good value for a triple room.
In summary, could be a little cleaner, but good value and fine for a couple of nights stay.
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