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Reviewed 4 November 2017 via mobile

Absolutely fantastic and only wished we had stayed longer and had time to savor the hotel itself. Wonderful, huge suites and easily the best hotel in Cusco. Very central to attractions. Great breakfast (harpist at breakfast) and pool for the kids.

Stayed: October 2017, travelled with family
Thank Louise N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
belmond_hotels_peru, General Manager at Belmond Palacio Nazarenas, responded to this reviewResponded 6 November 2017

Dear Louise N:
We want to thank you for your comment, specially for mentioning "the best hotel in Cusco", that give us the chance to continue giving all our best day by day, and if you could not be longer, we will be waiting for you !!!

Warm regards!!
Arturo Schwarz General manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2017

Absolutely beautiful hotel with fabulous service. From the very beginning, the high level of service is evident and continues throughout. We were very fortunate to get an upgraded suite - it was the most beautiful room we've ever stayed in. They take care of every need and you cannot help but feel very special when you stay here. Location is perfect too. When we departed from the hotel to go to Machu Picchu, they offered to take our extra suitcase to another Cusco hotel where we planned to just overnight before heading home. We had intended to transfer it ourselves - but they inquired and made the offer without our asking. These are the kinds of gestures that stand out. This is just a beautiful and perfect hotel.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Gailm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
belmond_hotels_peru, General Manager at Belmond Palacio Nazarenas, responded to this reviewResponded 2 November 2017

Dear Gailm:
We are really happy that you have enjoyed that upgrade Suite, and our other services we offer, thank you so much for that amazing comment, about the suitcases it was our pleasure, we invite you to come back in the future !

With best regards !
Arturo Schwarz General Manager.

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Reviewed 25 October 2017 via mobile

This probably one of the most stunning boutique hotel we stayed in. The service is above and beyond any hotel on earth, Every detail was well thought out. The rooms are curated with the most luxurious amenities. The gardens are inspiring and once again the people that work in this property are invested and profoundly proud of their job.

Thank you for making our stay exceptional.

Stayed: October 2017, travelled as a couple
Thank Kiara R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
belmond_hotels_peru, General Manager at Belmond Palacio Nazarenas, responded to this reviewResponded 2 November 2017

Dear Kiara R:

It is a great pleasure for us to receive this special comment from you, and especially for the part of our people, that make us feel really proud !! We hope to see you soon here !!

With best regards !
Arturo Schwarz General Manager.

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Reviewed 25 October 2017 via mobile

What a fabulous hotel. Gorgeous surroundings, luxurious rooms with incredibly comfortable bed, and nothing to ask for. Nonetheless the friendly and courteous staff constantly checked to ensure there was nothing we needed. Perfectly positioned downtown within easy walking distance of the main city attractions. The breakfast buffet had an enormous variety if foods from which to choose. We have stayed in a few Belmond’s now throughout South America. I am loving this hotel chain. The view from our room of Cusco at night

Stayed: October 2017, travelled as a couple
Thank NolaJS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
belmond_hotels_peru, General Manager at Belmond Palacio Nazarenas, responded to this reviewResponded 2 November 2017

Dear NolaJS:
Thank you so much for your comment. It shows us that after you enjoyed our facilities...that make us feel happy. Please let us know when you are coming back, we will be here waiting for you !

With best regards!
Arturo Schwarz General Manager

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Reviewed 24 October 2017 via mobile

Stayed 3 nights towards the end of our holiday booked direct with Belmond. Very large room with enormous bathroom made for a very comfortable stay. Great location and just a short walk into the centre of the town. Food was delicious and the entertainment over dinner was excellent. Had dinner one evening in the Monasterio which has a very classy restaurant. Literally next door to the Nazarenas. Can't recommend it highly enough.

Stayed: October 2017, travelled with friends
1  Thank GrahamR55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
belmond_hotels_peru, General Manager at Belmond Palacio Nazarenas, responded to this reviewResponded 2 November 2017

Dear GrahamR55:

Thank you so much for that amazing comment, we hope you have enjoyed your stay at Palacio Nazarenas and also the dinner at Monasterio hotel, we hope to see you soon with us !!

With best regards!
Arturo Schwarz General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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