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“Great Value, Fantastic Location” 5 of 5 bubbles
Review of Wakapunku Hotel Boutique

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Wakapunku Hotel Boutique
Ranked #66 of 162 Hotels in Cusco
Certificate of Excellence
Blackheath, Australia
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great Value, Fantastic Location”
5 of 5 bubbles Reviewed 14 February 2013

A friend of ours stayed November 2012, and recommended my wife and I stay at the hotel during our visit in Feb. I cannot commend the hotel enough. The staff (In particular Juan Jose) was always willing to help us with everything we asked for and more. The hotel has been refurbished and am told it also has new owners. It shows from the first look I had at the website, a different hotel! Rooms were spacious (we had a balcony suite) the "blue room", and location couldn't be beat. Jacks cafe over the road is a must! Would stay here again and the best hotel on our Peru trip so far.

Room Tip: One of the Balcony rooms!
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  • Stayed February 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Richie165
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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269 reviews from our community

Traveller rating
    135
    98
    21
    12
    3
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31
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Lincoln, New Hampshire
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 11 June 2012

While Wakapunku's balconies and great location might entice you to say there, don't be fooled! There are only 2 rooms with balconies and the rest are like dark, cold dungeons. Cold trickles of water constitute for a "shower" and there is no clean drinking water...that is, when there is water. Sometimes in the middle of the day all of a sudden the water doesn't work. Unfortunately this really messed up my schedule and made you almost flush the toilet before going to ensure it would go down. I stayed there a few weeks ago and wish I hadn't. Weird people are attracted to this place, most gothic and smokers from Europe. There are plenty of other places close to the Plaza that won't give you lung cancer or force you to shower under a dribble of cold, dirty water. The only reason for giving them 2 stars is the location, which was good.

  • Stayed May 2012, travelled solo
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank lyssaayn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan Jose M, General Manager at Wakapunku Hotel Boutique, responded to this review, 14 February 2013
Good Evening,

As the General Manager of Wakapunku Boutique Hotel (former Wakapunku B&B) I feel in the need of replying to your review. Our company has taken over the hotel since the second half of 2012, at that time the hotel was shut down, re-opening to public as from the christmas holidays of 2012 after several months of works, renovations and refurbishments.
Among the most significant renovations, the hot and cold water system has been renovated and we have ensure that no incidents like you report will happen again. All the rooms have been fully refurbished, but do not take my word on this, have a look at the pictures shown on our trip advisor profile and you will see for yourself.
I´m very sorry that your experience with the property as it was before, was not at all satisfactory. Be sure that everyone from the hotel directors, myself and all our staff (all new staff) have as our core objective guests satisfacion among everything else.
Best Regards
Juan Jose
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wakapunku Hotel Boutique

Property: Wakapunku Hotel Boutique
Address: Choquechaca Nro. 133 | Centro Historico, Cusco, Peru (Formerly Wakapunku B&B)
Region: Peru > Cusco Region > Cusco
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites
Hotel Style:
Ranked #66 of 162 Hotels in Cusco
Price Range (Based on Average Rates): £
Hotel Class:3 star — Wakapunku Hotel Boutique 3*
Number of rooms: 6
Official Description (provided by the hotel):
Located just two blocks from Cusco's main plaza and minutes to some of Cusco's best known bars and restaurants, lies the hideaway WakaPunku boutique hotel. Meaning "Door to the Sanctuary" in the native Quechua language, we have worked tirelessly to make the hotel warm and inviting to the weary traveller, and offer exceptional service to match the exceptional value for our hotel. Each room is unique; its layout provides an oasis of calm in Cusco. With abundant 24 hour hot water, comfortable beds and modern necessities such as an iPhone dock in every room, we hope you feel comfortable during your stay with us. At WakaPunku we go the extra mile, from our complimentary mini-bar to buffet continental breakfast with fresh natural juices, we leave no stone unturned in our quest to offer exceptional value in this exceptional city. ... more   less 
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