Water pressure and temps inconsistent, rooms are freezing, a little further than I wanted from the main plaza de armas. The positives, the staff do all they can to make you warm and comfortable. Breakfast feels like your home kitchen, but beware, lots of carbs. It's safe enough to walk until 10pm, at times I walked alone and felt fine, but there is a lot of graffiti. Also, no elevator, hard getting luggage up and down stairs, especially on arrival with altitude difference. The staff is so very sweet and accommodating, this is not your luxury, all amenity place, cute, quaint and works for a short trip.
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