Very tasteful public space and old charming building with a colonial feeling. Upon arrival, Daniel? if I remember his name right who is a bellman/concierge welcomed us and did all the registration process, serving Coca Tea explaining what this means and luggage handling. Also throughout our stay, he was the main person who helped our stay most enjoyable. Very courteous, friendly and professional. He made our stay wonderful at this hotel. He is the asset at this hotel. You do not go to front desk as it is in a separate room and not much necessity only at check out time as this bellman/concierge staff did most what we expect. Give 10 stars to him.
On the other hand, we paid extra $$ to get colonial room which is in the main historic building. I ws expecting the same feeling as lobby, but it was not much impressive for decor and amenities. I would have stayed regular room with much less room charge.
Loved this hotel overall, but room and price can't justify me putting 5 stars.
- Official Description (provided by the hotel):
- The Novotel Cusco hotel is the perfect place to spend a few days or vacation as it is located in the historic center, close to the Plaza de Armas and cathedral, and 10 minutes from the airport. The Novotel Cusco is an historic base for discovering the Inca civilization. This 4-star hotel has 99 rooms including 16 Superior Rooms, all inside a 16th century building. We have a restaurant, café and bar. Ideal for family trips. ... more less
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- Also Known As:
- Novotel Cusco Hotel Cusco
- Cusco Novotel
- Accor Cusco