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“Perfect location for seeing Cusco”

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Palacio del Inka, a Luxury Collection Hotel
Ranked #9 of 164 Hotels in Cusco
Certificate of Excellence
GreenLeadersPlatinum level
Orlando, Florida
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Perfect location for seeing Cusco”
Reviewed 12 June 2014

Palacio was such a great choice for Cusco touring. We could walk to so many things, including Plaza de Armas where so many things were located.
The breakfast was wonderful, and service was so friendly and helpful. Loved it.

Room Tip: Try to get a room on the Courtyard instead of the street side. even though the views are fun, it is...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank SheTravels1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aschwarzr, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review, 17 June 2014
Dear guest,
Thank you for having chosen our property for your honeymoon
My team and I are happy to know that you enjoyed our Palacio del Inka.
We will be pleasure to serve you again in the near future.
Best regards
Arturo Schwarz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,037 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (341)
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English first
Toronto, Canada
1 review
Reviewed 10 June 2014

We booked this hotel for our honeymoon - it was an amazing experience from the moment we walked in the door. We were greeted by Roger the concierge who personally took care of our check-in while we sat down and enjoyed coca tea. The hotel is gorgeous, clean and smelled fantastic.The view from our balcony was beautiful. We were even offered room cleaning at night as well, and a night time chocolate!The location of this hotel is also fantastic, close to all the important sights.

I strongly recommend this hotel to anyone travelling to Cusco.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LiLianToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aschwarzr, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review, 26 June 2014
Dear guest,
Thank you for having chosen our property for your honeymoon
My team and I are happy to know that you enjoyed our Palacio del Inka.
We will be pleasure to serve you again in the near future.
Best regards
Arturo Schwarz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burbank, California
1 review
Reviewed 10 June 2014

Highly recommend. Top accommodation, great service; concierge very helpful and friendly. Staff reflective of cultural experience and very profesional - well trained. Quality control for front, rooms and room service in place and responsive. Only negative is shower leaks onto bathroom floor.

Room Tip: Water from shower leáks unto bathroom floor.
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maurice J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aschwarzr, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review, 26 June 2014
Dear guest,
Thank you for having chosen our property, moreover thank you for recommend us.
My team and I are happy to know that you enjoyed our Palacio del Inka.
Be sure I have showed tour lines to my team work and the other hand we take note your comments about the shower.
We will be pleasure to serve you again in the near future.
Best regards
Arturo Schwarz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
1 review
Reviewed 10 June 2014

Classic old world charm and elegance in the heart of Cusco! Palacio del Inka is a converted palace which radiates in enormous charm, character and sophistication. The service is excellent and nothing is too much trouble. This hotel is amazing luxury in the heart of Cusco, and to top it off, you are treated like royalty.
As SPG Gold Status members, we were upgraded to a beautiful, spacious suite with lots of luxuries! The entire hotel was breathtakingly beautiful and charming! An extraordinary location puts most of Cusco at your feet. The concierge and front desk team was wonderful – especially want to mention Carlos, who went out of his way to make sure our stay was special and enjoyable. The food was delicious. Their breakfast buffet is hard to beat. Everyone speaks English and each guest is made to feel warmly welcomed. Can't say enough good things about this hotel. Amazing hotel, superb location, fantastic and caring staff - well done Palacio del Inka. We strongly recommend this hotel to anyone travelling to Cusco.

  • Stayed May 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Barbara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aschwarzr, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review, 26 June 2014
Dear Guest,
Thank you for your kind comments about our property, as you said is a converted palace which radiates in enormous charm, character and sophistication.
Also we appreciated your comment about the rooms, the performance of our staff, specially the concierge area.
Starwood is always thinking of the benefits for their SPG members in order to make an unforgettable experience.
We hope you have the opportunity to return soon
Best Regards
Arturo Schwarz
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lima, Peru
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 June 2014

The new renovation makes it worth going !
Even though there is incredible competition, Libertador Cuzco is on the top.
The Spa is world class and the rooms and perfect.
The service is perfect, way better to our expectations.

Room Tip: Check AC before you accept room.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Wasx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aschwarzr, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review, 11 June 2014
Dear Guest,
Thank you for your kind comments about your stay in our Palacio del Inka.
Moreover thank you for your kind words about my team word.
I am happy to hear that you enjoyed our Pisco Sour.
And the other hang be sure we take note about the glass door in order to improve our service.
We will be pleasure to serve you again in the future.
Best Regards
Arturo Schwarz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cancun, Mexico
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 June 2014

Truly an amazing hotel with very luxurious details through out. Staff was extremely help and always awaiting to do whatever we needed. The food was amazing also. We truly enjoyed our time there and would like to spend more time there on another visit.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank RJ_Travelers2Go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aschwarzr, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review, 11 June 2014
Dear guest,
Thank you for having chosen our property.
Furthermore thank you for your words about the property, the rooms and my team work.
We will be waiting for your next visit to Cusco city.
Best regards
Arturo Schwarz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boulder, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 June 2014

I would highly recommend the Palacio del Inka in Cusco. Perfect location to explore downtown by foot, but away from the noisier streets. Incredibly comfortable rooms, special turn down service, very friendly and welcoming staff!

Room Tip: Splurge for the two room suite!
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank raetravelsaround
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aschwarzr, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review, 11 June 2014
Dear guest,
Thank you for your kind comments about our Palacio del Inka, moreover thank you for recommend our property, as you mentioned we have a perfect location location to explore downtown by foot.
We hope you have the opportunity to return soon,
Best Regards
Arturo Schwarz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Palacio del Inka, a Luxury Collection Hotel

Property: Palacio del Inka, a Luxury Collection Hotel
Address: Plazoleta Santo Domingo 259, Cusco 51 84, Peru (Formerly Libertador Palacio del Inka Hotel Cusco)
Phone Number:
Region: Peru > Cusco Region > Cusco
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Wheelchair access
Hotel Style:
#1 Business Hotel in Cusco
#1 Green Hotel in Cusco
#2 Family Hotel in Cusco
#3 Spa Hotel in Cusco
#4 Romantic Hotel in Cusco
#7 Luxury Hotel in Cusco
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Palacio del Inka, a Luxury Collection Hotel 5*
Number of rooms: 203
Official Description (provided by the hotel):
Palacio del Inka is a part of Starwoods Hotel and Resort. Guests staying here may be eligible to use their Starwood Prefered Guest (SPG) points according to what is stated on their webpage. ... more   less 
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Also Known As:
Libertador Hotel Cusco
Cusco Libertador Palacio Del Inka

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