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“Beautiful luxury centrally located Hotel in Cusco”

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Palacio del Inka, A Luxury Collection Hotel, Cusco
Ranked #8 of 171 Hotels in Cusco
GreenLeadersPlatinum level
Reviewed 20 July 2014

From the moment you step in front of the door you're greeted and warmly welcomed. The hotel is a beautifully decorated ancient hacienda with antique elegant touches. The rooms are large with top quality materials, and the bed and bathroom are very comfortable. The included breakfast buffet has an excellent choice of fruits, breads, meats, cheeses and cereals. Some tables face the beautiful courtyard and you're welcomed with excellent service and a harp playing relaxing peruvian music.

Room Tip: It was suppose to have free wifi but it would not work in our room and neither in our friend's r...
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  • Stayed: May 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank lajibaritadepr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aschwarzr, Gerente at Palacio del Inka, A Luxury Collection Hotel, Cusco, responded to this reviewResponded 22 July 2014

Dear guest,
Thank you for having chosen our Palacio del Inka in your visit to Cusco city.
Moreover thank you for your kind words about our property.
My team and I hope you have the opportunity to return soon.
Best regards
Arturo Schwarz
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,261 - 1,267 of 2,340 reviews

Reviewed 20 July 2014

We stayed here several nights before and 1 night after a trek to Machu Picchu. From the minute you step into the hotel you are extremely well treated. Check in was handled for us while we had some tea. Our room was really nice with a view of a courtyard. It had very nice amenities, comparable with very high end hotels we have stayed at around the world. We ate at the restaurant several times and everything was always excellent, including the service. Everyone you passed was very friendly and the front desk staff was always helpful when we asked questions. There was free wireless access in the lobby. The hotel is in a good location and it was easy to walk to the main plaza and even the market. There was a small market very close to buy soda, snacks, or even bottled water. The market also did laundry if you wanted to get something done quickly. One thing to note is they do not have air conditioning. We did not realize this the first night since there was a control on the wall so we kept the window closed. It did get quite warm so we asked about it the next day. They told us the control was really only there for the heat. We did keep our window open the next nights and the room temperature was fine though we could hear street noise (certainly not the fault of the hotel). We really enjoyed our stay here!

  • Stayed: May 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Sandra L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aschwarzr, Gerente at Palacio del Inka, A Luxury Collection Hotel, Cusco, responded to this reviewResponded 22 July 2014

Dear guest,
Thank you for your kind comments about our property.
I am happy to hear that you enjoyed your room with really nice view of the Cuatro Bustos Courtyard, the amenities and the service.
Be sure we take note your comments about the air conditioning.
We will be pleasure to serve you again in the future.
Best regards
Arturo Schwarz
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2014

Beautiful colonial building, extremely well decorated, sumptuous buffet breakfast in a beautiful dining room. Very spacious en-suite room, attentive service. Just opposite the Temple of the Sun, in the historic center. Refined and luxurious. Should offer free wifi as most high class hotels in peru do it.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank strechParis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aschwarzr, Gerente at Palacio del Inka, A Luxury Collection Hotel, Cusco, responded to this reviewResponded 22 July 2014

Dear guest,
Thank you for having chosen our Palacio del Inka in your visit to Cusco city.
Furthermore thank you for your kind words about our property.
As you mentioned we are located just opposite the Temple of the Sun, in the historic center.
We will be pleasure to serve you again in the future.
Best regards
Arturo Schwarz
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2014

This is a beautiful, historical, and well located luxury hotel. It's literally right in front of Qoricancha and occupies the original foundation of several ancient haciendas, including one of Pizarro's brother's residences. The staff was incredibly attentive and overall the service was great. I used an SPG cash plus points option and it was the best value I've ever received for a luxury hotel. This was a wonderfully memorable experience for us and we would do it again in a heartbeat!

  • Stayed: November 2013, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank weeverbird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aschwarzr, Gerente at Palacio del Inka, A Luxury Collection Hotel, Cusco, responded to this reviewResponded 22 July 2014

Dear Guest,
Thank you for your kind comments about our property.
As you mentioned we are located right in front of Qoricancha and our property occupies the original foundation of several ancient haciendas, including one of Pizarro's brother's residences.
Moreover thank you for your comments about my team work.
We hope you have the opportunity to return soon.
Best regards
Arturo Schwarz
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2014

Amazing property and the pictures dont really describe just how grand and palacial this property really is. The staff are delightful and always eager to help out in a genuaine caring fashion. The location of the property is central to everything in the city. Absolutely would stay here again!

  • Stayed: June 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aschwarzr, Gerente at Palacio del Inka, A Luxury Collection Hotel, Cusco, responded to this reviewResponded 22 July 2014

Dear guest,
Thank you for review our property.
My team and I are very happy to know that you enjoyed our property.
We will be pleasure to serve you again in the future.
Best regards
Arturo Schwarz
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2014

We stayed here for several days before our trek to Machu Picchu and then the night after our trek. From the instant we stepped into the hotel, we felt like honored guests. The staff and service were excellent, and everyone we passed while walking in the hotel had a friendly smile and greeting for us. We met our son and girlfriend there, who are traveling South America for a few months, and we both had excellent rooms with views of either the inside patio area or the ruins. The rooms were very large and beautifully furnished, and quiet. We walked all over Cusco from the hotel and found it be conveniently located. A must-see at the hotel is the bar area, with its original Inka temple stone walls. On our final day there, we had the buffet breakfast, with many different choices of delicious food and drinks. i would highly recommend this hotel for a totally luxurious stay in Cusco!

  • Stayed: June 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank LeslA2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aschwarzr, Gerente at Palacio del Inka, A Luxury Collection Hotel, Cusco, responded to this reviewResponded 23 July 2014

Dear guest,
Thank you for having chosen our property in your visit to Cusco city.
My team and I are happy to know that you and your family enjoyed our Palacio del Inka.
Please let me know when you are planning to come to Cusco again so we can ensure your stay is as memorable as possible.
We look forward to connecting in the future
Warmest Regards,
Arturo Schwarz
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2014

We stayed here for the night after Machu Picchu, prior to this hotel, we spent 2 nights in the JW marriott hotel and from time to time i will be making comparisons between the 2.

We checked into the hotel at 9pm after our train ride back from machu Picchu. When we checked in, the hotel concierge did our check in. He was easily the most enthusiastic chap we have ever met. He was constantly keeping us updated on the hotel facilities, made us sign up a starwood membership FOC and this got us plenty of perks like a discounted breakfast and a free room upgrade. We were put in room 318 and we were upgraded into a suite. the room was HUGE! it had a hall and a bedroom, bathroom was huge, and the room had 2 balconies overlooking the city of cusco at night, and it was pretty. He even convinced us that we needed a massage and we obliged, he made an arrangement where we had a longer massage for a cheaper price, which was very nice of him to offer us that deal.

Now the comparision, the room that we had in Placio del Inka was 30% larger than the rooms we had in JW Marriott, but to be fair, Placio del Inka was an upgrade so the room are more comfortable. However the bathroom amenities of JW Marriot was alot better though, it felt good and smells nicer. Breakfast of JW Marriott was a better affair, the selection was bigger and it tasted slightly better. Location for us, we felt JW marriot was better, Placio del Inka was off a street, wasnt on the main road, so it was quiet but we felt that JW marriott in terms of walking and convenience was better.

Overall, placio del inka, we had a great stay, thank you for hosting us!

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank volvoc70m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aschwarzr, Gerente at Palacio del Inka, A Luxury Collection Hotel, Cusco, responded to this reviewResponded 17 July 2014

Dear guest,
Thank you for having chosen our property in your visit to Cusco city.
It is satisfactory to know that you enjoyed the service and the rooms.
We will be pleasure to serve you again in the future.
Best regards
Arturo Schwarz
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Palacio del Inka, A Luxury Collection Hotel, Cusco

Address: Plazoleta Santo Domingo 259, Cusco 51 84, Peru (Formerly Libertador Palacio del Inka Hotel Cusco)
Phone Number:
Region: Peru > Cusco Region > Cusco
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Cusco
#1 Green Hotel in Cusco
#2 Family Hotel in Cusco
#2 Spa Hotel in Cusco
#4 Romantic Hotel in Cusco
#6 Luxury Hotel in Cusco
Price Range: £123 - £512 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palacio del Inka, A Luxury Collection Hotel, Cusco 5*
Number of rooms: 203
Official Description (provided by the hotel):
Palacio del Inka, A Luxury Collection Hotel, Cusco sits in a restored palace with elements dating back to the 15th century. Our luxury hotel in Cusco, Peru is across the road from the remains of the Coricancha temple and just a short walk from Cusco Cathedral. ... more   less 
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Also Known As:
Libertador Hotel Cusco
Cusco Libertador Palacio Del Inka

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