Before departing for the Inca Trail, we stayed at the Hotel Monasterio for 3 nights. The welcome upon arrival was wonderful. Great facility, and unique luxurious rooms with great breakfast. However they don't quite get there on all of the service. They messed up our dinner reservations two nights and also forgot our welcome cocktail. But the workers were always willing to help and make your stay great. The woman in the lobby bar was flawless with impeccable service. Also the man at guest services was incredible. So overall great hotel and people willing to help, but fell slightly short on great service.
- Official Description (provided by the hotel):
- Right beside the lively Cusco central square is Belmond Hotel Monasterio, a former monastery and national monument dating from 1592. This delightful retreat combines centuries-old charm with luxury hotel service, inspired restaurants and boutique rooms and suites-all clustered around a tranquil central courtyard. The ideal hotel from which to discover the delights of Cusco, its doors open to a vibrant scene of old and modern architecture, markets, galleries and restaurants serving 'new Andean' cuisine. ... more less
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- Also Known As:
- Monasterio Hotel Cusco
- Hotel Monasterio