We were unfortunate to only stay one night in this great hotel. We were picked up from our Hiram Bingham train and taken to our hotel. We were given an upgrade which was great. The room was beautiful, spacious and comfortable. The service in this hotel is outstanding and the staff go out of their way to make guests feel comfortable. I was having problems due to altitude and woke up at 2am gasping for breath. We called for some oxygen which arrived minutes later.
The breakfast was also delicious and a big variety of options.
Eduardo was really nice in picking us up from our train and dropping us off at the airport. He even stayed with us until he made sure we got our boarding passes. Never had a hotel do that...only family does that!More