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“Fantastic Stay at the Monasterio Hotel in Cusco”

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Belmond Hotel Monasterio
Ranked #4 of 167 Hotels in Cusco
Certificate of Excellence
Vancouver Bc
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Fantastic Stay at the Monasterio Hotel in Cusco”
Reviewed 1 January 2014

Just stayed at the Monasterio Dec 23-26. Fantastic hotel. Setting is an old Spanish Monastery. Gorgeous architecture. Rooms are very clean and spacious and updated Mattresses were so comfortable . Staff are exceptionally friendly, smart and eager to help with any questions you may have. The hotel does have oxygen available that can be pumped into your room for an extra fee of about USD 48 per day. This is extremely useful if you feel some altitude sickness as is the coca tea available 24/7 in the lobby. I am very picky about where we stay and this hotel surpassed my expectations. Location is in central historic Cusco so it's very easy to get to any points of interest. If you want luxury, cleanliness, and a historic ambience this is the place to stay. I will definitely recommend this to my friends and any discerning traveller

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Diana08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oeperu, Director de Recepción at Belmond Hotel Monasterio, responded to this review, 2 January 2014
Dear Guest,

Thank you very much for your comments which will aid us in constant improvement and upkeeping of our level of service.

We remain at your service.

Sincerely,

Gustavo de Leon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Chicago
Level 5 Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 28 December 2013

Great location in Cusco. The building was unique and the preserved architecture was impressive. In our room the furniture complimented the style of the building and added to the charm. All of the staff were nice and helpful. Everything they arranged for us went smoothly. The Pisco tasting in the bar was informative and tasty. Vlademir did a great job explaining and showing things to us. We stayed there before and after our trip to Machu Picchu and they were nice enough to store our bags so we didn't have to take all our luggage for the overnight stay there.
We were lucky enough to get an upgraded room and the only complaint was there was no view, but that's a minor complaint considering it was a junior suite and all you needed to do for a view was step outside. Overall and excellent hotel and would highly recommend to anyone.

Room Tip: If you want a quiet room, ask for a room near the back of the courtyard. If you live in a city, the...
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hawkeye1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oeperu, Director General at Belmond Hotel Monasterio, responded to this review, 13 January 2014
Dear Guest,

Thank you very much for your comments which will aid us in constant improvement and upkeeping of our level of service.

We remain at your service.

Sincerely,

Gustavo de Leon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marshall, Texas
Level 6 Contributor
126 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 28 December 2013

We traveled with a group of about 30 people, arriving in Cusco after days of exhausting climbs at Machu Picchu. The hotel staff was waiting for our group in the chapel, with all the welcome packages assembled, and bellmen waiting to take our luggage from the bus directly to the rooms. It was absolutely effortless and the welcome staff made us feel so good. They offered coca tea, water, and whatever else we wanted. The rooms were beyond beautiful and perfectly appointed (and even a complementary shoe shine). Although we were just above a busy street, the inside wooden shutters on the windows were so sound-absorbing we could hear no noise at all; in the morning, it was fun to open the shutters and hear the city coming alive. The bar was so relaxing and comfortable, and was beautifully decorated for Christmas. The restaurant has to be experienced. It was perfect in every way: from the personnel, to the decor, to the fabulous food. Everything about Hotel Monasterio was superb. The people made us feel like a king. On top of all that, it is ideally located just behind one of the two huge cathedrals that face Cusco's beautiful city square. I can't think of anything to suggest; it is perfect!

Room Tip: Probably not a bad room in the place. We were above a busy street toward the back but were absolute...
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank keepmovin63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oeperu, Director General at Belmond Hotel Monasterio, responded to this review, 3 February 2014
Dear Guest,

Thank you very much for your comments which will aid us in constant improvement and upkeeping of our level of service.

We remain at your service.

Sincerely,

Gustavo de Leon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level 5 Contributor
56 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 22 December 2013 via mobile

I really didn't know what to expect from my trip to Peru. I was a little apprehensive when we first booked this trip. I was wowed by this hotel. The service, location and beauty blew me away. We were picked up at the airport promptly by an orient express representative. Check in was very smooth. We stayed one night then left for Macchu Picchu in the morning and came back 2 days later. Upon our return we were upgraded to the Presidential suite. The hotel is very centrally located in the colonial section of Cuzco. Walking distance to the main plaza and shops. The restaurant in the hotel is delicious. My boyfriend raved about the foie gras comparing it to what he has eaten in France. The service is out of this world. The concierge arranged for all of our tours to Macchu Picchu and Cuzco. Everything went smoothly, our tour guide Marisol Velasco was the best of the best. The oxygen in the room is a plus get it if you can. I can't say enough about this magnificent hotel.

Stayed November 2013, travelled as a couple
Helpful?
Thank maria0915
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oeperu, Director General at Belmond Hotel Monasterio, responded to this review, 26 December 2013
Dear Guest,

Thank you very much for your comments which will aid us in constant improvement and upkeeping of our level of service.

We remain at your service.

Sincerely,

Gustavo de Leon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milano
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 December 2013

Location perfect and beautiful building. First stay we had a very small room second stay a beautiful Junior Suite. This made the stay very comfortoble and pleasant. An amazing hotel in a beautiful city!

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kika67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oeperu, Director General at Belmond Hotel Monasterio, responded to this review, 3 February 2014
Dear Guest,

Thank you very much for your comments which will aid us in constant improvement and upkeeping of our level of service.

We remain at your service.

Sincerely,

Gustavo de Leon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 December 2013

Great place to stay and a sight in itself, super service, everyone was so helpfull . One of the greatest hotel ever stayed in and absolutely recommendable. The rooms are comfortable and you feel like a "king"

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Chris V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oeperu, Director General at Belmond Hotel Monasterio, responded to this review, 26 December 2013
Dear Guest,

Thank you very much for your comments which will aid us in constant improvement and upkeeping of our level of service.

We remain at your service.

Sincerely,

Gustavo de Leon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 15 December 2013 via mobile

Most tourists spend but a day in Cuzco as part of their travels to or from Macchu Piicchu. But if you do so you are missing a lot. There City has a lot to offer and the quality of the hotels surpass the best that you can experience in Lima. The stay at Hotel Monasterio is a great experience. The building is really rich in history and yet the bedrooms and public rooms are really comfortable. Service is of a very high standard and prices, although high, represent good value for what you receive.

Stayed November 2013, travelled as a couple
Helpful?
Thank 3NJS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oeperu, Director General at Belmond Hotel Monasterio, responded to this review, 26 December 2013
Dear Guest,

Thank you very much for your comments which will aid us in constant improvement and upkeeping of our level of service.

We remain at your service.

Sincerely,

Gustavo de Leon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Belmond Hotel Monasterio

Property: Belmond Hotel Monasterio
Address: Calle Plazoleta Nazarenas 337, Cusco, Peru
Phone Number:
Region: Peru > Cusco Region > Cusco
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Cusco
#4 Business Hotel in Cusco
#4 Luxury Hotel in Cusco
#7 Family Hotel in Cusco
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Belmond Hotel Monasterio 5*
Number of rooms: 122
Official Description (provided by the hotel):
Right beside the lively Cusco central square is Belmond Hotel Monasterio, a former monastery and national monument dating from 1592. This delightful retreat combines centuries-old charm with luxury hotel service, inspired restaurants and boutique rooms and suites-all clustered around a tranquil central courtyard. The ideal hotel from which to discover the delights of Cusco, its doors open to a vibrant scene of old and modern architecture, markets, galleries and restaurants serving 'new Andean' cuisine. ... more   less 
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Also Known As:
Monasterio Hotel Cusco
Hotel Monasterio

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