We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,211)
Filter reviews
1,211 results
Traveller rating
580
437
129
40
25
Traveller type
Time of year
LanguageAll languages
More languages
580
437
129
40
25
Show reviews that mention
All reviews machu picchu baby llama excellent location welcome drink the main square colonial architecture breakfast buffet tour guide very nice hotel coca leaf tea common areas plaza de armas beautiful property convenient location restaurants and shops first floor central courtyard
Filter
Updating list...
67 - 72 of 1,211 reviews
Reviewed 6 January 2018 via mobile

Our first stay in Cusco was in a comparable hotel and left us very disappointed after even the first interaction with this hotel. We dropped by the hotel to drop off bags for storage and laundry prior to taking the Andean Explorer to Puno, and unlike the first hotel we stored our bags with before taking the train to Machu Picchu this was not a smooth process. We filled out paperwork, had our passports photocopied, and spent way too long waiting to complete what should have been a quick transaction. Upon our return, we had to do the same paperwork all over again (including the copies of our passports), which took three times longer than expected. We explained we had been delayed in our arrival and had less than an hour to make it to a shop we wanted to visit before they closed for the night and even this did not seem to affect their speed or processes. Finally I asked for the key as he was explaining the happy hour in progress and showed myself to the room so we could drop off bags and get where we needed to go. The hotel is a maze and this was definitely frustrating. The room was smaller than our other accommodations in town and most definitely in need of updating but fairly clean and with a functional air conditioning unit. We stayed for two nights and I wasn't impressed that the bottles of water in the bathroom for brushing your teeth wasn't replaced when the room was made up. When we asked to book the airport shuttle the morning we checked out, we found out that only ONE ride is included. Wow. Not a hotel I would ever recommend. Spend the extra money and stay in the more centrally located Palacio del Inka.

Stayed: December 2017, travelled with friends
1  Thank Carrie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oscar R, Gerente at Hotel Costa Del Sol Ramada Cusco, responded to this reviewResponded 5 February 2018

We appreciate your comments and regret that the stay has not liked
The copy of the passports is a legal provision to exempt them from a local tax.
We provide complimentary water bottles on admission, as well as a welcome drink, and we also offer bottles of water at a cost in the minibar.
Thank you very much!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2018 via mobile

Visited Cuzco for five days and stayed at this hotel. Its very comfortable and offer breakfast from 4 am (most needed because guided tours to Machu Pichu and the Rainbow Mountain are early pick ups).
Its a clean hotel. Very comfy

Stayed: December 2017, travelled with family
Thank Lizzie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oscar R, Gerente at Hotel Costa Del Sol Ramada Cusco, responded to this reviewResponded 5 February 2018

Thank you for your visit and commets.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2018 via mobile

We had breakfast every morning there because it was included, and we had the New Years dinner there too. Every time we ate there Noe was our waiter: excellent service, always smiling, always asking if we needed anything else, and explaining all the delicious Peruvian things they had.

Stayed: December 2017, travelled with family
Thank Jimena L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oscar R, Gerente at Hotel Costa Del Sol Ramada Cusco, responded to this reviewResponded 5 February 2018

Thank you very much for your commets!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2017

Great location and great staff. Breakfast was good and the staff was very helpful. We arranged a taxi to take us to the ruins surrounding Cusco through the hotel and it was super easy and affordable. Our room was spacious for our 2 nights in Cusco.

Stayed: November 2017, travelled as a couple
1  Thank bakerwk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oscar R, Gerente at Hotel Costa Del Sol Ramada Cusco, responded to this reviewResponded 30 December 2017

Thank you for your visit and comments!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 December 2017

I really have to thank again the service of the hotel, they were so friendly and especially when one of my sons had some problems with the altitude, they were really helpful so finally, the entire family enjoyed the stay here! The hotel is excellent, very clean and the food is more than good. We had a really comfortable stay during those 5 days and were happy when we came back from your tough day trips such as the alternative Rainbow Mountain trek with Roger. A great experience in Cusco and the hotel did its job to make our stay perfect!

  • Stayed: November 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank bryannielson23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oscar R, Gerente at Hotel Costa Del Sol Ramada Cusco, responded to this reviewResponded 26 December 2017

Thank you so much for your visit and comments!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews