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“Warm service”
Review of Del Prado Inn

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Del Prado Inn
Ranked #95 of 171 Hotels in Cusco
Reviewed 27 July 2014

This is a great small hotel right in the center of Plaza de Armas or the main square. It's really convenient especially for those getting acclimatized to the high altitude, we were able to get back to the hotel to rest in between exploring and get some more of the needed coca tea which is always available at the lobby. We were pleasantly surprised by the room- really nice rustic feel, good enough size ( we asked for a twin room but got a 3 bed sized room which is good to spread around our stuff. We were on the top floor and had a wonderful view of the square and the houses on the hill . Breakfast was adequate-- the usual spread. On the morning of July 20th( my birthday), the breakfast staff surprised me with a birthday cake. This was unexpected but greatly appreciated. I will definitely recommend this hotel to my friends.

  • Stayed: July 2014, travelled with family
    • Location
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1  Thank Ninapun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
melchorynatty, Gerente de operaciones y marketing at Del Prado Inn, responded to this reviewResponded 30 July 2014

Dear Mrs. On Del Prado Inn we are pleased to have been part of your stay in this magic city.

On behalf of our staff want to thank you for your comments, it really motivates us to continue working to offer our guests a quality service.


We will be happy to receive it again when you return I hope will be very soon.

greetings.

Del Prado Inn

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30 - 36 of 261 reviews

Reviewed 22 July 2014

This is a great small hotel in the perfect location just steps from the main Square and you can walk to everything. We had read reviews about night club noise but we were in a room overlooking the street and did not find noise much of an issue and we were there during INti Raymi festivities that ran until the wee hours of the morning every day that we were there (it was amazing!) The hotel did provide earplugs however. Really happy that we requested a room with an outside balcony as we could see what the weather was like each day and could see a little of the square as well. The inside rooms have windows looking in to the hallway of the inside enclosed courtyard. The room was on the older side but had it's charms and was clean. Hot water took a while but when it got going was plentiful. Electrical outlets in vanity area accomodated 110 and 220. The included breakfast buffet was ok, it was nice not to have to go out looking for breakfast in the morning. Staff was pleasant and very helpful and arranged transfers to/from the airport at reasonable price and Sacred Valley tour for us. Also accomodated our extra luggage for free while we did the Inca Trail Trek . Highly recommend this hotel. It's not fancy, but is clean and has a local cultural feel to it which is what we were looking for.

Room Tip: Request an outside balcony room overlooking the street, rooms may be a little older but having an ou...
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  • Stayed: June 2014, travelled as a couple
    • Value
    • Sleep Quality
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1  Thank valmo61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
melchorynatty, Gerente de operaciones y marketing at Del Prado Inn, responded to this reviewResponded 30 July 2014

Dear Mrs. On behalf of the Hotel Del Prado Inn want to thank you for your comments, it really motivates us to continue working to offer our guests a quality service.

On Hotel Del Prado Inn we are pleased to have been part of your stay in this wonderfull city.

All our staff will be happy to receive it again when you return I hope will be very soon.

greetings.

Del Prado Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2014

Excelente hostel. Un servicio personal y con muchisimo profesionalismo. An excellent hotel with a warm staff and highly professional. Excellent hostel. I very personable place, with high professional standards….we loved it and wish we could go back again soon.

Room Tip: vistas increibles. Estuvimos en el cuarto piso y tuvimos oportunidad de ver el arco iris, la madruga...
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  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank itumidon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
melchorynatty, Gerente de operaciones y marketing at Del Prado Inn, responded to this reviewResponded 30 July 2014
Google Translation

Estimada Sra. muchas gracias por sus opiniones, estas nos motivan a seguir trabajando brindando un buen servicio a nuestros visitantes, todo el personal esta muy contento de recibir sus comentarios y esperemos que pueda ud retornar a esta magica ciudad, muy pronto nosotros estaremos gustosos de poder recibirla nuevamente.

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Reviewed 11 May 2014

This Inn is located aprox 400- 600 ft from the Cathedral at the Plaza de Armas. The staff is courteous, friendly, willing to help. The rooms are clean, properly decorated and a 110V power plug was available near the basin. We stayed three nights including a Saturday and were concerned about the noisy night club. We had no problems not even used the in-room provided earplugs. This maybe a seasonal issue. Of the 4 hotels in Peru this one was our best experience including the breakfast. WiFi had a great signal and reliable. The only minor limitation is that the rooms relative to US standards are small but for the price paid it was a great VALUE.

  • Stayed: April 2014, travelled with family
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3  Thank Armando S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
melchorynatty, Gerente de operaciones y marketing at Del Prado Inn, responded to this reviewResponded 19 May 2014

Dear Mr I want to thank you for your comments, we are pleased to have served in our hotel during your stay in this magical city.
On Hotel Del Prado Inn we are pleased to have been part of your stay in our city.
All our staff will be happy to receive it again when you return I hope will be very soon.

Thanks for your time and for believing in us

Hotel Del Prado Inn

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Reviewed 19 January 2014

I don't often post reviews on here, and when I do it's generally negative. However, I felt the urge to let everyone know of the positive experience I had with this place. The staff are super friendly and helpful, nothing is too much to ask. The location is as close to the main plaza as you can get. The rooms are clean and for the price is quite reasonable.
Do be careful of a few of the rooms which back onto the nightclub next door because it can be quite noisy if your a light sleeper (Just request a room away from the nightclub and you will be fine).

Stayed: January 2014
2  Thank CharlieCharlt0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
melchorynatty, Gerente de operaciones y marketing at Del Prado Inn, responded to this reviewResponded 21 January 2014

Dear Sir, On behalf of the Hotel Del Prado Inn want to thank your comments and say we are very pleased to have been part of your stay in this magical city. Our hotel is designed to give comfort and good rest to our visitors.

All our staff want to thank you for your feedback, it really motivates us to continue working to offer our customers quality service and

We are happy to receive it again when I return hopefully very soon.

Greetings.

Hotel Del Prado Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2014

Out of all the hotels I've stayed in Peru during my trip 2 months ago, this is the only hotel I felt like reviewing.

I didn't make a reservation for a single room for 3 nights online, so they asked me to go to a specific bank & make a deposit before I arrive in Cusco to confirm my reservation. All the hassle was worth it, because to my surprise, they actually upgraded my room to the only room with the balcony! The room I got was also really spacious, and I had a good view of Plaza de Armas from my balcony (which is just less than a minute walking from the hotel)

The service was superb, and the staff were VERY friendly. Even though it's located beside a nightclub (my room probably being the closest from it), I could barely hear any noise during the night.

One of the things I didn't expect happened on the first day. Since my room is still being cleaned when I arrived, I asked the front desk if they could recommend a good travel agency. Instead, they sent an agent for me... in the hotel! The arrangement was painless, and everything went well.

If I ever get the chance to go back to Cusco again, there is no doubt that I will stay at this hotel again. Thanks for a wonderful time!

  • Stayed: November 2013, travelled solo
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1  Thank A_Lana_A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
melchorynatty, Gerente de operaciones y marketing at Del Prado Inn, responded to this reviewResponded 21 January 2014

Dear Guest Hotel Del Prado Inn we are pleased to have been part of your stay in this magical city. Our hotel is designed to give comfort and good rest to our visitors.

All our staff want to thank you for your feedback, it really motivates us to continue working to offer our customers quality service and

We look forward to hearing again when I return hopefully very soon.

Greetings.

Hotel Del Prado Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2014

I stayed here a few days and booked the junior suite with jacuzzi. The suite is really nice, the jacuzzi is excellent and the bed is very comfortable. The hotel is situated just a few meters from Plaza de Armas. The only downside of this hotel I'd, due to its central location it can get noisy at night as the nightclub I'd next door and you can hear the music... Not overly loud though

  • Stayed: December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Glaudia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
melchorynatty, Gerente de operaciones y marketing at Del Prado Inn, responded to this reviewResponded 9 January 2014

Dear Mr. On Hotel Del Prado Inn we are pleased to have been part of your stay in this magic city.

All our staff want to thank you for your comments, it really motivates us to continue working to offer our guests a quality service.

We will be happy to receive it again when you return I hope will be very soon.

greetings.

Hotel Del Prado Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Del Prado Inn

Address: Calle Suecia 310, Cusco, Peru
Region: Peru > Cusco Region > Cusco
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#17 Business Hotel in Cusco
#40 Family Hotel in Cusco
Price Range: £48 - £82 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Del Prado Inn 3*
Number of rooms: 18
Reservation Options:
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Also Known As:
Del Prado Hotel Cusco

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