We stayed two nights in April in room #32. The review is lengthy but I try to capture those two days b/c they were memorable.
The room: The room itself has wood floors and is multilevel. Probably hasn't been renovated in 10-15 years. Beds on top floor and the living and bathroom on the lower level. No views of Cuzco from the bedroom area was disappointing. You can peek your head out the front door or walk down to a little garden to see the city. The bathroom is old with a shower head that barely controls the fire hose like water pressure. There was hot water so can't complain there. No wifi in the room only at the breakfast place. For some reason they took the tv out of the room after we got there, not sure why but we were so tired that we forgot to ask. Couldn't call down because the phone didn't work. We also wanted the room because it had a fireplace but it was on the lower level so you couldn't enjoy it from the bedroom area and you basically get smoke in the room and on all of your clothes when it is on. So again we paid for the view and fireplace but received neither without effort. I'm sure one room has those items like on the website but it wasn't this one.
Breakfast: Breakfast is pretty basic, some cut tomatoes, avocados, fruit, cereal, yogurt, breads and spreads. Tea, coffee and some juices.
Hiking to & from room: We are in our 30s and relatively athletic so I'd warn anyone who isn't relatively fit to stay here. We came for the view but you really have to work to get to your room. The views are amazing and worthwhile but exhausting to get to. From the street you need to walk up 3-4 flights of steps and in altitude that's no small thing. Then you arrive at reception. The staff is nice and carried the bags from the airport to the room, otherwise I might of had a heart attack. (literally). From reception to the breakfast area there are more flights of steps where they have an endless supply of cocoa tea to help you with the altitude. From the breakfast room to our room is another ten or more flights of steps. It could have been more. Needless to say it is a hike to stay in that room. I believe we had one of the highest rooms.
Hotel setup tour: When you first arrive they will pitch you on possible tours. We didn't have anything planned so we went on a half day tour to various ruins but probably should have taken it easy and acclimatized for the remainder of the day as altitude sickness hit me hard that evening. The tour they put us on did take us to the sites as promised but the group we were in was filled with all Spanish speakers but us. The guide would speak English about 25% of the time but i speak Spanish and realized he was leaving out quite a few details that the Spanish speakers would received.
Overall: So overall a disappointing experience just due to the effort to get to and from the room. Downhill to the main plaza is 10-15 minutes away. Stay down there like we did the next time and take a cab or hike up for the view. Lastly, the hotel picked us up from the airport but would not drop us off at the train station when we headed to machu picchu because they said we would be returning to Cuzco after machu picchu and could use the service then. But I told them we were not returning to the hotel (originally yes but I cancelled) and staying at another hotel. The ride to the train station or other hotel was 10 soles, nothing I was willing to argue over any longer but just left another sour taste from our experience there.
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- Also Known As:
- Casa De Campo Hostal Cusco