We stayed at Los Apus three different nights and had some good and bad experiences, but the staff was extremely friendly and accommodating.
When we first arrived in Cusco we found that our driver was not there and we had to pay for a taxi to get to the hotel. While it wasn't too pricey, we were not feeling very good about getting off on the wrong foot. When we arrived at the hotel the staff was very apologetic about what had happened and set us up in a gorgeous but cozy room with a balcony. We dropped off our bags and headed to the main square where staff had recommended a great restaurant and we were pleased to find the main plaza was just a short walk away, but just far enough away to avoid the noise.
When we left for the Inca Trail we were able to leave bags behind and they were in our rooms when we returned. Keep in mind that even if you let staff know you will be leaving very early, they may not be at the front desk. We woke up bright and early to hit the trail and realized that the front door to the hotel was locked and no one was around. Lucky for us we had seen staff buzz open the door otherwise we may have missed our bus!
When we returned from the trail a driver met us at the airport which was a nice surprise! We were happy to be able to check in early and head out to see the ruin just up the hill from the hotel, Sacsayhuamán. I highly recommend it!
Breakfast was cereals, breads, juice, yogurt, local fruits (which were amazing) and eggs if you request them.
Staff was nice enough to get us another taxi to the airport for another trip to the airport and we left some of our belongings at the hotel again to retrieve when we returned. Once again our bags were in our room when we returned and we were able to check in early.
While I can't comment on the price (we used travel points), I feel it was a good value but we were also a bit disappointed in the few things that fell through. The gentleman who worked the front desk was extremely friendly and you could tell he took a lot of pride in making sure the guests were happy. He went the extra mile to make up for all of our little mishaps.
- Official Description (provided by the hotel):
- Award winning cosy colonial hotel, twenty nicely decorated rooms, central heating system, four rooms with balconies. All with wooden floors, german soundproof windows, extra-long beds (205cm), 32" LED Tv's with cable, in room safe, free WIFI, smoke detectors, direct dial telephone and private bath with tub or shower. El Mirador Restaurant & Bar and its terrace for unforgettable landscapes, or the cosy El Patio Restaurant, featuring international and regional cuisine. Location: Quietly nestled in the foothills of the unspoiled historical site of San Blas, three blocks away from the Plaza de Armas, its restaurants and souvenirs shops. Just 10 minutes from the Velasco Astete International Airport and 30' from the Poroy rail station to Machu Picchu. Accommodations: 20 tastefully decorated rooms, four with balconies, wooden floors, German soundproof windows to the exteriors, extra-long beds (205cm), 32" LED Tv's with cable, central heating, in room safe and free Wi-Fi, smoke detectors, direct dial telephone, private bath with tub or shower. Non-smoking and challenged guest rooms available. Restaurants: "El Mirador Restaurant & Bar" and its terrace for unforgettable landscapes, or the cosy "El Patio Restaurant", featuring international and regional cuisine. Facilities: Wireless internet access in all areas including the rooms. Mail service, safe, oxigen, laundry, fax and money exchange. Hair dryers upon request. Doctor on request. Flight and train reservations service. Free transportation from the airport. Free Coca teas at "El Patio" as well as any other kind of tea. ... more less
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- Also Known As:
- Los Apus Hotel And Mirador
- Los Apus Cusco