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“Nice hotel & helpful staff”

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Los Apus Hotel & Mirador
Ranked #17 of 165 Hotels in Cusco
Certificate of Excellence
Saffron Walden, United Kingdom
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Nice hotel & helpful staff”
Reviewed 14 February 2014

This hotel has a good level of comfort and cleanliness. It is well situated for exploring Cusco. Staff are helpful and amenable. A special thank you to Gina behind the desk for assisting me in finding medical attention and checking me on my flights as well as printing my boarding passes.

  • Stayed February 2014, travelled solo
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Helpful?
1 Thank Dugnano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AntoineLima, Owner at Los Apus Hotel & Mirador, responded to this review, 7 April 2014
Dear guest,

Thank you for your visit and review. I hope you are feeling better now.
I hope we did meet your expectations and that you did like Cusco as much as we did like to have you at the hotel.
Have a great week.

Antoine Hamel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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726 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (100)
Date | Rating
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English first
Newcastle upon Tyne, United Kingdom
Level Contributor
104 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 10 February 2014

This hotel is in a great location for exploring Cusco which is a fascinating place. We stayed for 3 nights before going off to Machu Picchu then returned for an overnight having left our luggage there. Staff were good. Breakfast was poor, but you can eat well in Cusco town. We had a very disturbed first night with lots of noise and fireworks all night but that's not the hotel's fault.

Room Tip: Try to stay away from the street
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  • Stayed January 2014, travelled as a couple
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    • Location
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Helpful?
1 Thank rosek963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AntoineLima, Owner at Los Apus Hotel & Mirador, responded to this review, 1 April 2014
Dear guest,
Thank you very much for your review.
I would definitely be interested in knowing about the breakfast that you judge as "poor". What did you miss? With what could we complete our offer to satisfy your needs?
Your help would be greatly appreciated.
Antoine Hamel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 January 2014 via mobile

We stayed in Hotel & Mirador Los Apus for 4 days and it was one of the best places we'd stayed at whilst in Peru.

The breakfast was varied, well cooked and well presented. The staff were very friendly, accommodating and professional.

I had a birthday whilst I was there and even though I was thousands of miles away from friends and family they really surprised me with cake and songs!

I'd definitely recommend staying here if you visit Cuzco.

Stayed September 2013, travelled with friends
Helpful?
Thank ErrolGB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Adams, Massachusetts
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 29 December 2013

We stayed 4 nights at this hotel and we were very satisfied with our choice.
The hotel is very nice and well located close to Plaza de Armas, but away from the main road. The main door to the hotel stays closed at all times, so we felt very safe there.
The staff is very friendly and very helpful, they helped us with everything, answered all our questions.
Room was very clean and bathrooms too.
Special thanks for the breakfast, witch was from 5AM to 10AM and we had it on the on the 4th floor with a good view of the surrounding areas.
The breakfast buffet was delicious with a lot of kind fresh fruits, local cereals, any kinds of eggs, cheeses, jams, a variety of juices and breads and hot drinks.
Absolutely no complaints.

I highly recommend this hotel.

Room Tip: The hotel has a different rooms, a few of them have a nice small balcony, but they are situated to C...
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  • Stayed December 2013, travelled as a couple
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Helpful?
1 Thank Tanya L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Alberta
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 8 December 2013

We only stayed 1 night at this hotel after the Inca Trail before heading to the coast, but wish we had stayed here over the other place we stayed in Cusco before the trail. This place was in a great location and had loads of character. The rooms were very clean and well appointed. The only downside was that we were given a room with 2 single beds instead of a larger bed for a couple so recommend ensuring you request a 'matrimonial room' if you are a couple (a double room can also be 2 single beds). Breakfast was also one of the better ones we had while in Peru.

  • Stayed November 2013, travelled as a couple
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Helpful?
Thank M_and_N_s_Adventures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 November 2013

We were booked in for just one night with this place. The hotel itself is tucked away from the main road and can be easily missed as we did and took a while to find the place. It would be good for them to put their name on the main street. Once you do get in to the hotel, it has an interesting look to it with stone and wood columns. The rooms and the reception are very snug. The room has a very art deco feel, neat and bed was clean and cosy.
We arrived late at night as our tour bus came in late and dropped us in the middle of nowhere. Checkout was 8AM, but this where great customer service came in and they extended our checkout time to midday at no extra cost. Breakfast was from 5AM to 10AM and we had it on the on the 4th floor with a good view of the surrounding areas.
My only negative comment would be the lack of hot water in the showers the night we got in and even in the morning.

Room Tip: ask for rooms away from the courtyard as they look into each other and the curtains are not dark eno...
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  • Stayed November 2013, travelled as a couple
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Helpful?
Thank Ashley P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
Reviewed 21 November 2013

The entire experience with the hotel was great, as far as the hotel could control. The room had some great character, I loved it, the staff was extremely nice and responsive, and the room service food was pretty darn good. The only issue was that I ended up with was acute altitude sickness (no fault of the hotel!), but the staff was extremely helpful and actively got me the assistance I needed. I really couldn't have asked for any more.

  • Stayed November 2013, travelled solo
    • Value
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    • Cleanliness
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Helpful?
Thank KarlZImm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Los Apus Hotel & Mirador

Property: Los Apus Hotel & Mirador
Address: Atocsaycuchi 515 | Corner with Choquechaca street, San Blas, Cusco 00000, Peru
Phone Number:
Region: Peru > Cusco Region > Cusco
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style:
#7 Business Hotel in Cusco
#22 Romantic Hotel in Cusco
#41 Family Hotel in Cusco
Price Range (Based on Average Rates): £
Hotel Class:3 star — Los Apus Hotel & Mirador 3*
Number of rooms: 20
Official Description (provided by the hotel):
Award winning cosy colonial hotel, twenty nicely decorated rooms, central heating system, four rooms with balconies. All with wooden floors, german soundproof windows, extra-long beds (205cm), 32" LED Tv's with cable, in room safe, free WIFI, smoke detectors, direct dial telephone and private bath with tub or shower. El Mirador Restaurant & Bar and its terrace for unforgettable landscapes, or the cosy El Patio Restaurant, featuring international and regional cuisine. Location: Quietly nestled in the foothills of the unspoiled historical site of San Blas, three blocks away from the Plaza de Armas, its restaurants and souvenirs shops. Just 10 minutes from the Velasco Astete International Airport and 30' from the Poroy rail station to Machu Picchu. Accommodations: 20 tastefully decorated rooms, four with balconies, wooden floors, German soundproof windows to the exteriors, extra-long beds (205cm), 32" LED Tv's with cable, central heating, in room safe and free Wi-Fi, smoke detectors, direct dial telephone, private bath with tub or shower. Non-smoking and challenged guest rooms available. Restaurants: "El Mirador Restaurant & Bar" and its terrace for unforgettable landscapes, or the cosy "El Patio Restaurant", featuring international and regional cuisine. Facilities: Wireless internet access in all areas including the rooms. Mail service, safe, oxigen, laundry, fax and money exchange. Hair dryers upon request. Doctor on request. Flight and train reservations service. Free transportation from the airport. Free Coca teas at "El Patio" as well as any other kind of tea. ... more   less 
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Also Known As:
Los Apus Hotel And Mirador
Los Apus Cusco

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