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Hostal Arcano
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Reviews (31)
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11 - 16 of 31 reviews
Reviewed 26 April 2012

In a city that seems more busy with taking your money than providing you with genuine hospitality, Hostel Arcano is was a much welcomed encounter. Raul, the owner, recently bought the hostel and is doing his very best to provide you with a homely service.

The hostel is not fancy. You won't find anything fancy here (for example flat screen TVs, or Playstations); however, if you need that, you shouldnt probably be staying at a budget hostel anyway.

The hostel has all of the basics down: clean and tidy rooms, friendly, available, and helpful staff. A simple, but very nice breakfast of bread (with butter and jelly), juice, and coffee is provided in the morning. Laundry service is very dependable and reasonable. Out of three times, once my laundry was slightly humid, when I mentioned this to the front-desk, they accepted their mistake right away. Also, unlike other hostels, Arcano well provide with you with complementary towels, tissue, and soap. The towel is especially very helpful. I hate carrying we towels!

In cusco, everybody seems to be a guide and providing a tour service. Unfortunately, many provide shoddy service for a good price. A great benefit of staying with Raul is that he himself has a background in tourism and can connect you with very dependable people. I used his connections twice and was very satisfied.

I had a great time. I would definitely stay here again.

  • Stayed: April 2012, travelled solo
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1  Thank Yousuf M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2012

After staying in a number of bad hostels, we moved to this hostel for over a week and received a very good service from friendly and helpful staff. The hostel was great value for money and the rooms were clean, comfortable and tidy. They also offer free walking tours and were very good at suggesting places to visit off the beaten track.. Great place to stay!

  • Stayed: January 2012, travelled with friends
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1  Thank Dassa77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2012

Our debit card has been stolen in our room, only the housekeeper came into, but the owner never wanted to recognize that we did not loose it but someone stole it in our room. The owner is rude and arrogant. When we arrived, we asked for the internet access, we needed it for work and they told us the access was ok.. during 2 days, internet access did not exist, everyday the employees and owner told us, internet will be available into 2 hours, but it never came.. The employees are rude, incompetent, arrogant and unhelpful. They tried to charge us more for the laundry, lying about the weight...

  • Stayed: December 2011, travelled as a couple
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Thank FABETARNO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2010

If you need a confortable place to sleep this could be a good choice with good location (near San Blas Square) and low prices.

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2  Thank aucano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2017
Google Translation

Room Tip: Si pueden pedir la habitacion 109, es la mejor, ah y la de la planta baja huele a humedad.
  • Stayed: August 2017, travelled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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