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“Horrible service!”
Review of Hotel Sol Inka

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Hotel Sol Inka
Ranked #187 of 365 Cusco B&B and Inns
Rio de Janeiro, RJ
Level 5 Contributor
54 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Horrible service!”
Reviewed 1 March 2014

The room is very simple, the room is not warm (It is very cold in July). The bed is big and ok, but the sheets are not very good and it's not daily changed. The shower is ok, but one day the watter was not hot. The breakfast is just ok, but Ihad it for 2 days in 7 that I stayed there.
The service was horrible. They didn't let me just keep my luggage in the storage whyle going to Aguas Calientes, which is a common practice for hotels in the city. I wanted to check out earlier, but as did my reservations through booking, they said I had to pay for the entire period because booking would charge them. I sent booking an email and they denied it, I showed to the hotel manager and they didn't accept it. I didn't had the choice to leave the hotel. The rest of the days I satyed there they treated me very badly. In addition, the hotel is far from Plaza de Armas, and the street is not that safe.

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carolzinhams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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17 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Level 4 Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 11 March 2013

Apartment Sol Inka is centrally positioned 5 minutes walk from Santo Domingo and Qorikancha Inca ruins and 8 minutes from the Plaza de Armas. The apartment itself is built around a courtyard, set back from the road and is very quiet considering it is in the middle of the city. It is very spacious and clean with excellent wifi. The owner Eiswman Escalante is incredibly helpful and will help you out with recommendations for tours, restaurants and travel. Nothing is a problem and Eiswman constantly goes the extra mile to ensure that your stay is comfortable and memorable. I would highly recommend this accommodation in Cusco.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndreaBremner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cusco, Peru
1 review
Reviewed 28 February 2013

I walk into these hotel, looking for some info about rates and places to visit, the Front Desk Manager took care of everything, showed me the rooms and explained me that it was a brand new hotel, the rooms are really nice and warm, there are not any noices because the rooms are away from the street, There is a small yard with a fountain and tables i had my morning coffee in there because it was sunny and lovely, there are also 2 parrots in there and sometimes they kind of talk to you, really funny.

I felt really good in these hotel and it is only 5 blocks from the main square

Room Tip: If you are travelling with your family ask for the apart suites they are awsome.
See more room tips
  • Stayed February 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lenkadmva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Sol Inka

Property: Hotel Sol Inka
Address: Avenida Arcopunco 631, Cusco 05184, Peru
Region: Peru > Cusco Region > Cusco
Amenities:
Bar / Lounge Kitchenette Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #187 of 365 B&Bs / Inns in Cusco
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Sol Inka 3*
Number of rooms: 25
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