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“Fantastic room and service”

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Tierra Viva Cusco Centro
Ranked #15 of 171 Hotels in Cusco
Certificate of Excellence
Reviewed 27 April 2014

This hotel is absolutely amazing. The rooms are very clean, beds comfortable and the two floor suite is stunning. The front desk is very helpful and provided me excellent service. After doing the Salkantay trek, staying here for a night was a real treat.

  • Stayed: April 2014, travelled solo
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Thank Dorothy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TierraViva01, Director General at Tierra Viva Cusco Centro, responded to this reviewResponded 8 May 2014

Dear Dorothy P,

Thank you for your excellent comment and for considering Tierra Viva and “amazing hotel”.

We hope to have you again, very soon, at any of our hotels Tierra Viva in Lima , Arequipa , Puno or Cusco.

Best regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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399 - 405 of 922 reviews

Reviewed 21 April 2014 via mobile

We stayed here as a base camp for our excursions to the Sacred Valley and Machu Picchu. The room was always clean, and the staff (including Roger and Richard) we're very accommodating. We had a suite with three beds, including a loft. There was plenty of coca tea to acclimate to the altitude, the breakfast was excellent, and the location near Plaza des Armas outstanding. We would definitely stay here again.

Stayed: April 2014
Thank Pmifsud3d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TierraViva01, Director General at Tierra Viva Cusco Centro, responded to this reviewResponded 27 April 2014

Dear Pmifsud3d,

Thank you for your excellent comment and for considering Tierra Viva Cusco Centro an “excellent hotel”.

We hope to have you again, very soon, at any of our hotels Tierra Viva in Lima , Arequipa , Puno or Cusco.

Best regards,

Rodrigo Lazarte
Director- General
Tierra Viva Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2014

Perfect balance between value and comfort. Staff was welcoming, friendly, helpful. The first night (Saturday) my room was a bit loud, they moved me without making me feel like a lout for complaining. They were always ready with suggestions for where to go, what to eat, where to shop. They were helpful with calls, and cabs, and anything we asked.

I chose this based on reviews, including being close to Plaza de Armas, but not right next to it, because I wanted things a little quieter. And aside from occasional nightclub noise, they were.

Mate de Coca and Mate de Muña were always available, hot, in the lobby.

We liked the breakfast. It included a wide variety of fruits, both sliced and whole, eggs made to order, sausage and bacon, olives, a few cereals, several juices and nectars, different breads, usually one plain and one flavored yogurt.

And the rooms were clean. Most had king-sized beds. They put us into bigger, better rooms then we paid for. Some had cedar wardrobes - I just love the smell.

And at check out, I found that they charged us $10 less per night than we booked for.

If I ever return to Cusco, this is the place I will stay.

Room Tip: Rooms on the third floor catch some of the noise from the nightclub around the corner
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  • Stayed: April 2014, travelled with friends
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1  Thank jd2718
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TierraViva01, Director General at Tierra Viva Cusco Centro, responded to this reviewResponded 27 April 2014

Dear jd2718,

Thank you very much for your excellent comment and for sharing your experience at Tierra Viva Cusco Centro with other travelers.

We hope to have you again, very soon, at any of our hotels Tierra Viva in Lima , Arequipa , Puno or Cusco.

Best regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2014

We booked this hotel based on our lovely stay at Tierra Viva Miraflores Larco, but we were unfortunately disappointed. Despite being newly outfitted, the rooms were small and appeared quite aged. The staff were very friendly, but unfortunately missed the mark from a customer service point of view (except Roger, Marco and the chef who were very helpful!). We found the information provided by front of house very inconsistent and we made the mistake of booking our private car for day trips through them (one of the cars was barely roadworthy and very dirty and uncomfortable, and even though we were told they would not book that car again, it ended up being the one they booked to take us to the airport when we were leaving!).

Honestly, I wish we had booked both our hotel stay and daily travel arrangements somewhere else.

  • Stayed: April 2014, travelled as a couple
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1  Thank happycamper422
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TierraViva01, Director General at Tierra Viva Cusco Centro, responded to this reviewResponded 27 April 2014

Dear traveler,

Thank you for your comment and for having stayed with us.

We have taking note of the comments you have made regarding the cars provided by the company that gave you the tour, and we will transmit it to them, and request them to improve their vehicles.

Once again, thank you for your comments and we hope to have you again very soon at any of our Tierra Viva Hotels.

Best regards,

Rodrigo Lazarte
Director- General
Tierra Viva Hotels

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Reviewed 14 April 2014

I loved this hotel! The location was superb. The cleanliness was spot on. The staff were extremely helpful and went above and beyond to make sure all needs were addressed. The hotel had great water pressure, and an abundance of hot water making it the best shower I had in Peru. The breakfast was full of variety and well stocked. Tierra Viva Cusco Centro focused on the details, and as we all know the devil is in the details. I would whole-heartedly recommend Tierra Viva Cusco Centro.

  • Stayed: March 2014, travelled solo
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2  Thank Damond S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TierraViva01, Director General at Tierra Viva Cusco Centro, responded to this reviewResponded 27 April 2014

Dear Damond S,

Thank you for your excellent comment and for considering Tierra Viva a “Gem in Cusco”.

We hope to have you again, very soon, at any of our hotels Tierra Viva in Lima , Arequipa , Puno or Cusco.

Best regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2014

We visited Cusco on our way to Machu Picchu and we stayed at the Tierra Viva Cusco Centro for 2 days. The hotel arranged for a free pick up at the airport and helped coordinate a wonderful, affordable guide to take to the sacred Inca sites around town.

Roger was an amazing help with insight and information that truly made our stay at this hotel amazing.

The breakfast was very good and the rooms were clean and spacious. We could not ask for anything better.

Room Tip: Don't buy the Coca leaves for altitude sickness at the airport. the Hotel has leaves and tea fo...
See more room tips
  • Stayed: April 2014, travelled as a couple
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1  Thank Charles W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TierraViva01, Director General at Tierra Viva Cusco Centro, responded to this reviewResponded 27 April 2014

Dear Charles W,

Thank you very much for your excellent comment and for sharing your experience at Tierra Viva with other travelers.

We hope to have you again, very soon, at any of our hotels Tierra Viva in Lima , Arequipa , Puno or Cusco.

Best regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2014

Room is clean and big, very good bathroom also very clear. Bed is very comfortable. We slept very well. Breakfast is basic but is enough for me. Excellent staff, very helpful. Location is good also. Highly recommend.

  • Stayed: February 2014, travelled as a couple
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Thank Sadler2k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TierraViva01, Director General at Tierra Viva Cusco Centro, responded to this reviewResponded 27 April 2014

Dear Sadler2k,

Thank you for your excellent comment and for considering Tierra Viva Cusco Centro a “Great hotel in Cusco”.

Once again, thank you and we hope to have you again, very soon, at any of our hotels Tierra Viva in Lima , Arequipa , Puno or Cusco.

Best regards,

Rodrigo Lazarte
Managing Director
Tierra Viva Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tierra Viva Cusco Centro

Address: Calle Cruz Verde 390, Cusco, Peru
Region: Peru > Cusco Region > Cusco
Amenities:
Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #15 of 171 Hotels in Cusco
Price Range: £56 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tierra Viva Cusco Centro 3*
Number of rooms: 20
Official Description (provided by the hotel):
Our hotel has 20 spacious and comfortable rooms located in the center of Cusco. Only 2 blocks away from the Mercado San Pedro, 1 from Plaza San Francisco and only 3 blocks away for Cusco´s Main Square. ... more   less 
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