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“A great place to stay”
Review of Hotel Torre Dorada

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Hotel Torre Dorada
Ranked #5 of 167 Hotels in Cusco
Certificate of Excellence
London
Level 6 Contributor
270 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
“A great place to stay”
Reviewed 18 August 2008

We booked Torres online without really knowing what to expect and were very pleasantly surprised. Very comfortable beds, great bed linen and a nice buffet breakfast, about 4* in quality. Some of the rooms have great views, we had problems finding another place to stay and wanted to stay an extra night so Peggy, the owner hurried up the conversion of the dining room on the top floor to a bedroom and put us in there (thats what I call service!). That is what sets this hotel apart from the rest, exception service and very friendly and helpful staff the equal of any 5* establishments I have syaed in anywhere in the world. The hotel is a 10 min drive out of the centre but this really wasn´t a problem as the hotel car will pick you up and take to into Cuso (a VERY efficient service). Highly recommended.

  • Liked — Exceptional service and friendly staf
  • Disliked — Nothing springs to mind
  • Stayed August 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank crellston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,471 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (161)
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English first
Melbourne, Australia
Level 5 Contributor
53 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 15 August 2008

After all the fabulous reveiws we just had to stay here! And we loved the staff and the service! It was second to none!

The only thing we had trouble with, was our room was directly beneath the breakfast room - so we could hear everything from talking to scraping chairs on floors. And we could also hear room to room noises- so then we tried to be very quiet knowing what we could hear next door!

Met some lovely people there and loved the little area to read books and watch tv in the middle of the rooms.

Great welcoming spot - !

  • Liked — The people!
  • Disliked — The rooms were not very quiet
  • Stayed April 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Craig and Diane W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles
1 review
Reviewed 10 August 2008

I booked this hotel after reading other people's comments and was gratified to see that everything was true. It's a marvelous hotel - clean and comfortable with great breakfasts served in a room with marvelous view of Cusco. What really sets this hotel apart is the service provided, most especially assistance with touring. Of all the people I contacted about going to Machu Picchu the travel service they worked with was straightforward, honest and easy to work with (even long distance via email). The one negative that I've seen people talk about is actually a positive, and that is the location. It is in a quiet residential neighborhood away from the constant noise of the city center. The hotel provides taxi service to and from the city center and I never had to wait more than 10 minutes for a cab. I can't recommend this hotel enough.

  • Liked — Service and Friendliness of the staff and owner
  • Disliked — nothing
  • Stayed July 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank VacationBoy449
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby
Level 5 Contributor
74 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 6 August 2008

This place was absolutely fantastic, they really can't do enough for you. The rooms were clean, showers hot and the buffet breakfast was wonderful.

What really set this place apart was the customer service. I really felt taken care of, as we'd leave in the morning they's ask whether we had sun screen and hats!! when we arrived we were told what to do to avoid altitude sickness.

They recommended trips to take and places to eat and drink that used traveller friendly water and included in the price was a taxi service to and fron the centre of Cusco.

On the morning we left to go on the Inca trail we were given a little packed lunch to take away which I thought was lovely.

I would recommend this hotel to anyone it's fab.

Stayed July 2008
Helpful?
Thank cantwait2holiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 July 2008

Agree with everything everyone has said, but just wanted to say that they ask you to pay in cash or else pay an extra 8% on top to cover charges if you pay by credit card. Apart from that, nice people. friendly, helpful, good breakfast and coca tea avaialble on every floor 24 hours a day.

  • Liked — friendly, accomodating service
  • Disliked — too far from town
  • Stayed July 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank lazyLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
U.S.A.F.
Level 5 Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 28 July 2008

Absolutley wonderful B&B type hotel. Ms Peggy was a dream, as well as her staff of what appears to be somewhat of a family run business. Everyone we encountered went out of their way to answer questions, recommend restraunts, sites to see, & shops to visit. Ms Peggy knows how to run a business to make her customers feel they are getting true value for their business. We have paid high end prices for hotels, but Peggy's customer service and amenities offered at Torre Dorada beat them. They have a continental breakfast incl w/rate, you may also ask for eggs as you like incl. They offer comp airport transfers, as well as free taxi service back and forth to the Cuzco town square. They are literally at your convenience, which was a huge benefit in having to get taxis on your own, as well as a considerate complimentary gesture to their guests. Water is provided in your rooms, wireless internet, and awesome powerful water pressure in your private shower. Decor is very bright and cheery. There is also one computer in the lobby complimentary if you don't have your own laptop. The beds are enormous in the matrimonial rooms, as well as very comfortable. Big fluffy, down comforters and soft fluffy pillows. There are cute small living rooms on each of the 3 floors that offer a TY, rocking chairs, and a small trade out library of books from her guests. This adds to Torre's charm of a family establishment. Absolutely a great find!!

Stayed July 2008
Helpful?
1 Thank 5Travel-Bugs-USAF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarasota, FL
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 26 July 2008

I made our reservations for Torre Dorada months ago. I started to get cold feet, though, when I looked at the reviews just before leaving Florida at the end of June. All of these good reviews--could they be possible? Yes!! We were satisfied in every way. The beds were so comfortable and everything was immaculately clean. I don't want to leave out Raphael and his impeccable service. As a front desk man/host, he is able to help you with anything you could ever need--and in addition to all that--he can write upside down while giving you directions on your map. Raphael and Peggy helped us with all our plans to visit Machu Picchu and Dr. Peggy even administered oxygen to my ailing husband when he was suffering a little from the altitude. The breakfast is varied enough to satisfy almost any desire. I really know now what everybody was talking about when they raved about Torre Dorada. It's really a great place--you won't be disappointed.

  • Liked — Cleanliness, service, comfort
  • Disliked — NA
  • Stayed July 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jolsSarasota_FL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Torre Dorada

Property: Hotel Torre Dorada
Address: Calle Los Cipreses N-5 | Residencial Huancaro, Cusco, Peru
Phone Number:
Region: Peru > Cusco Region > Cusco
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Cusco
#6 Romantic Hotel in Cusco
#9 Best Value Hotel in Cusco
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Torre Dorada 3*
Number of rooms: 17
Official Description (provided by the hotel):
Located in a quiet Residential area 10 minutes away from Main Plaza, Personalized and medical attention, We give advice on where to eat and tours in general according to your preference and we help you with any kind of problem that may arise during your stay in Cusco, airline and bus reservations, etc. We are your "home away from home" we provide FREE transportation to the Plaza, airport and bus terminals. ... more   less 
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Also Known As:
Torre Dorada Hotel
Torre Dorada Cusco

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