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“home away from home”
5 of 5 bubbles Review of Hotel Torre Dorada

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Hotel Torre Dorada
Ranked #6 of 163 Hotels in Cusco
Certificate of Excellence
Worcester, Massachusetts
Level Contributor
218 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
“home away from home”
5 of 5 bubbles Reviewed 28 March 2014

we stayed there for 2 nights. The accomodations are small but adequate. They do offer free pick ups and drops offs from the airport/bus station and train station. We even had one day (10 hour) sightseeing tour arranged by the hotel to the scared valley and Moray for which we payed $130 by private car for the trhee of us. It was worth it. The driver was excellent. We did break a shower fixture and had to pay $15 but I think it was fair enough. The free breakfast is excellent. However, dont expect premium coffee or espresso. They even offered free shuttle service to nearby restaurants for evening dinners. They alo provided laundry for a reasonable fee. Would stay here again if we are in Cusco in the future. It is a well run hotel by Peggy and her staff. We met Peggy during breakfast one of the two days and we felt like we are at home away from home. We stayed on the top floor and it appeared to be quieter and less noisy from street dogs which are a menace in Cusco. However, expect to get a workout getting to the top floor since there are no elevators and Cusco is at 12000 feet elevation.

Room Tip: any of the top floor rooms, less noisy from street dogs
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  • Stayed March 2014, travelled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank sangoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,435 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Cincinnati, Ohio
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 27 March 2014

Stayed for 5 nights. Front desk spoke excellent english. Very personalized service. Front desk people sat down with you to explain the workings of the hotel and the shuttle service to the main square. Hotel and room was very clean. Hotel is in a residential area which means the rooms are not impacted by travel noise. Downtown chain hotels are very noisy. Breakfast consists of different variety of fruits (mango, papaya, watermelon, starfruit and etc), pastries, eggs cooked to order, hot beverages and assorted juices. After the first 4 nights, we went on a 5 day hike on the Inca Trail. When we came back to the hotel, the hotel personnel still remembered us. They greeted us by name and even made our eggs the way we ordered it b4 we left. If you have time, do order a meal from the hotel. It is cooked by the owner, Peggy, who lives across the street.

Room Tip: It is a 4 story walk up. If you have issues climbing stairs, ask for a lower leveled room.
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  • Stayed March 2014, travelled with family
    • Value
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    • Sleep Quality
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    • Service
Helpful?
1 Thank mkly8272
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Illinois
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 25 March 2014 via mobile

I was very pleased with my stay at Torre Dorada. Peggy and her staff aim to go above and beyond in every way. We had a delicious buffet breakfast with eggs cooked to order and anything else you could want, as well as a packed lunch on the day we went to Machu Picchu. The bathroom was spotless with lots of water pressure and hot water. We had free WIFI and there are computers in the lobby for your use. The hotel is decorated with original artwork and weavings from Peru. Our beds were very comfortable.

I highly recommend the Sacred Valley tour with American Tourismo, booked through the hotel. It is only in English and the tour guide, Cesar, was top notch. The cost was $33 for a full day, including a fabulous lunch at Toluca, a restaurant in Urubamba. It was very comprehensive and informative, and only 9 people.
The hotel took care of all our travel arrangements and tour of Machu Picchu as well. Individual tours can be arranged for any sites you might like to visit.
Our room was spotless every day, all the staff are friendly and helpful. We loved the shuttle from the square to the hotel, and the quiet residential area of the hotel.
Torre Dorada shines when it comes to personalized service and professionalism. We felt like we were being cared for by family, a home away from home. Congratulations to Peggy and her staff. They deserve the many awards they have been given.

Stayed March 2014, travelled with friends
Helpful?
Thank lkic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katy, Texas
Level Contributor
138 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 19 March 2014

THE best customer service we experienced on our trip hands down! We were picked up at the airport and given coca tea upon arrival to help with the altitude. Martin sat down with the 4 of us to go over the area and make sure we had everything we needed. It is a little ways from the center of Cuzco but they provide free transportation to and from which makes it easy to go and see the sights. Martin helped us arrange a city tour which was excellent and also helped us get in touch with someone in Lima for a tour when we were headed back there. The breakfast was delicious, the rooms were clean and the wifi was reliable. We were also able to leave our big bags at the hotel while we went to Machu Picchu for 2 days and knew our things would be safe. I highly recommend this hotel to anyone coming to the Cusco area!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank Marci F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose, California
Level Contributor
54 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 19 March 2014

Wow! This place is so nice and the staff is amazing. They bent over backwards for us in a way you just never see anymore. Its a little far from town but they have a driver that will take you anywhere at anytime with a ten minute notice. The neighborhood it is in is a nicer one in the area but there isn't anything to do there. The breakfast was yummy. They let us store our beloved belonging we didn't feel comfortable taking up to macchu picchu even though that night we weren't even staying in the hotel. When we returned the next day it was waiting in our new room. The airline lost one of our bags and while we were gone the staff took care of getting the bag back for us which was also in our new room waiting. We were so thankful and relieved for this place.

Room Tip: All of them are perfect
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  • Stayed March 2014, travelled as a couple
    • Value
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    • Service
Helpful?
Thank Nikkitacal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 18 March 2014

After traveling all day to get to Cusco arraving at Torre Dorada was a delightful experience.
The hotel staff is great, the hotel is small but very cozy.
The rooms were clean and very nicely decorated.
The breakfast was one of the best meals I had in Peru.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oscar d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 March 2014

Very nice place, great staff and excellent service. Also very clean. A Little off the centre of town, but very well managed by a car service(driver) provided by hotel. Also relatively easy to walk in a quiet and safe area of town. Great value. Look no further.

Room Tip: More sun in upper levels
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
Thank Marc J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Torre Dorada

Property: Hotel Torre Dorada
Address: Calle Los Cipreses N-5 | Residencial Huancaro, Cusco, Peru
Phone Number:
Region: Peru > Cusco Region > Cusco
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Cusco
#6 Romantic Hotel in Cusco
#8 Best Value Hotel in Cusco
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Torre Dorada 3*
Number of rooms: 17
Official Description (provided by the hotel):
Located in a quiet Residential area 10 minutes away from Main Plaza, Personalized and medical attention, We give advice on where to eat and tours in general according to your preference and we help you with any kind of problem that may arise during your stay in Cusco, airline and bus reservations, etc. We are your "home away from home" we provide FREE transportation to the Plaza, airport and bus terminals. ... more   less 
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Also Known As:
Torre Dorada Hotel
Torre Dorada Cusco

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