I stayed at Torre Dorado four years ago, so chose to stay here again. Everything that was good last time, held true this time.. beds comfortable, breakfast delicious, people all super friendly, price right. Not downtown, so nice and quiet, with taxi service to town just for the asking.. no problem. A great place to stay overall.
But what made Torre Dorado stand out this time was how they helped me deal with a medical emergency. My heart went out of rhythm in the middle of the night on our third night there (an old recurring problem, unfortunately). Early in the morning I called the front desk to see about going to the hospital. They offered, instead, to have a doctor come to my room (for US $30). Doctor came quickly, examined me, and he himself drove me to the clinic. When I needed to get my own medication, which the clinic didn't have, the hotel sent the car to pick up my niece, take her back to the hotel, and then take her back to the clinic with my medication! Martin, from Torre Dorado, also came to the clinic several hours later to check up on me and see if there was anything they could do. And Peggy, the owner of Torre Dorado came to pick me up and take me back to the hotel when I had checked out. They were so amazingly solicitous the entire time.. getting me cars, sending oxygen with me on the day tours we took.. the day I got out of the clinic, we took the train up to Aquas Calientes, and the front desk called on the way to see how I was doing. They had oxygen waiting in the room when we returned from AC. And after arriving home and going to the ER, I needed to know what dose of Xeralto the clinic had put me on, so I called Torre Dorado and spoke with Martin. He called the clinic for me and got the dosage and called me right back!
I cannot express how comforting and helpful the entire hotel staff was during this really inconvenient time. Despite the difficulty of being out of rhythm at 12,000 feet, they made me as comfortable as I could have been, and allowed me to continue to see the sites that we had scheduled.
You never know when something will go wrong on an international trip, but having local people who can help minimize the situation is, in my book, priceless. Thanks Peggy, Martin and everyone at Torre Dorado.
- Official Description (provided by the hotel):
- Located in a quiet Residential area 10 minutes away from Main Plaza, Personalized and medical attention, We give advice on where to eat and tours in general according to your preference and we help you with any kind of problem that may arise during your stay in Cusco, airline and bus reservations, etc. We are your "home away from home" we provide FREE transportation to the Plaza, airport and bus terminals. ... more less
- Reservation Options:
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- Also Known As:
- Torre Dorada Hotel
- Torre Dorada Cusco